299
NLA
S AVE THESE INSTRUCTIONS
(299NL) SPA (JET + BUBBLE) ENGLISH 7.5” X 10.3” PANTONE 295U 08/07/2018
English
Page 26
TROUBLESHOOTING (continued)
PROBLEM
CAUSE
SOLUTION
TUB HAS A
STRANGE SHAPE
• Expanded internal air pressure by
strong
sunshine.
• Do not expose the spa to direct sunlight for
extended period of time.
• Check the air pressure and release air if
necessary. During very hot weather, you must
check to see whether it is necessary to release
some air. This is to avoid any possible damage
to the tub.
TUB LOSES AIR
PRESSURE
• Air valve cap loose.
• Air valve base loose.
• Hole, cut or split on spa tub.
• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the
air valve base is tighten, see “Spa Tub Air Valve
Fastening”
section.
• Put liquid soap and water in a squirt bottle and
spray on seams. If there is a leak it will bubble.
After
you
fi nd the leak, clean and dry the leaking
area, then apply the repair patch that comes with
your
spa.
LEAKING BETWEEN
SPA TUB
CONNECTORS AND
CONTROL UNIT
CONNECTORS
• Spa control base inlet/outlet
connections not securely tight.
• Spa control base inlet/outlet o-ring
missing/dirty.
• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water
proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and
not
damaged.
SPA IS TOO NOISY
IN FILTRATION
MODE ONLY
• Control base components not
securely
attached.
• Control base ground not level and
fi rm.
• Spa fi lter motor failed.
• Ensure control panel, back cover and all
inlet/outlet are securely connected.
• Ensure ground is level, fi rm and smooth.
• Replace the failed fi lter motor with a new one.
INSUFFICIENT
CHLORINE
• Insuffi cient operating time of the
sanitation system and/or heater is
running at the same time.
• Chlorine loss due to intense
sunlight
exposure.
• The bather load has increased.
• Clogged or dirty electrolytic cell.
• Increase the sanitation system operating time
and ensure the heater is off during the
sanitation process. See “Sanitation System
Operating
Instructions”.
• Use a SPA cover when the SPA is not in use
and/or when the sanitation system is operating.
• Increase the sanitation system operating time
and test the water using the test strips. See
“Sanitation System Operating Instructions”.
• Check and clean the cell if necessary. See
“Maintenance”.
BUBBLE AIR
BLOWER DOES NOT
WORK
• Air blower pump is too hot.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists contact Intex Service Center.
IMPORTANT
If you continue to experience diffi culty, please contact our Consumer Service Department for
assistance. See separate “Authorized Service Centers” sheet.
