348
PO
S AVE THESE INSTRUCTIONS
(348PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 10/25/2019
English
Page 21
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
NO DISPLAY/SPA
CONTROL UNIT
DOES NOT WORK
• Spa is unplugged or off.
• Control panel cable plug loose.
• Power failure.
• GFCI/RCD tripped.
• GFCI/RCD broken.
•
Ensure the spa is plugged and switched on.
• Ensure the control panel cable plug is firmly
attached to the control base receptacle.
• Check power source.
• Reset the GFCI/RCD.
• Contact Intex Service Center.
HOUSEHOLD
CIRCUIT BREAKER
TRIPPED
• Circuit breaker under rated.
• Overloaded circuit breaker.
• An electrical fault in the line.
• Ensure correct circuit breaker rating.
• Provide a dedicated circuit breaker feeding the
spa electrical outlet only.
• Contact a qualify electrician to correct the
electrical fault.
NOT HEATING
PROPERLY
• Temperature set too low.
• Dirty filter cartridge.
• Water temperature decreasing during
heater STANDBY mode.
• Heating element failed.
• Increase the temperature and attach the spa
cover.
• Clean or replace the filter cartridge in time.
• If heater is in STANDBY mode, press the flame
button twice to heat up the water to the set
temperature.
• Contact Intex Service Center.
BUBBLE AIR
BLOWER DOES
NOT WORK
• Air blower pump is too hot.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists, contact Intex Service Center.
FILTRATION PUMP
NOT WORKING
• Dirty filter cartridge.
• Filtration inlet and/or outlet clogged.
• Filter pump motor failed.
• Clean or replace the filter cartridge in time.
• Check and clean filtration inlet and outlet
regularly.
• Contact Intex Service Center.
WATER NOT CLEAN • Cartridge assembly not properly
attached.
• Insufficient filtering time.
• Dirty filter cartridge.
• Improper water maintenance.
• Filtration inlet and outlet clogged.
• Ensure the cartridge assembly is properly
attached.
• Increase filtration time.
• Clean or replace the filter cartridge in time.
• Keep the spa water properly sanitized. Refer to
the chemical manufacturer’s instructions.
• Check and clean filtration inlet and outlet
regularly.
PUMP
CONNECTORS
ARE NOT LEVEL
WITH THE SPA
CONNECTORS
• One characteristic of PVC is that it
changes shape, which is normal.
• Elevate the pump with wood or another type of
insulated material to bring the pump’s connectors
level with the spa’s connectors.
TUB HAS A
STRANGE SHAPE
• Expanded internal air pressure by
strong sunshine.
• The external lining is not installed
correctly over the spa tub.
• Do not expose the spa to direct sunlight for
extended period of time. Provide protection
from the sun such as sunshade, tent, awning or
gazebo.
• During very hot weather, you must check to see
whether it is necessary to release some air. This
is to avoid any possible damage to the tub.
• Take out some air from the spa tub, adjust the
external lining and re-inflate the spa tub.
