24
Trouble Shooting
SYMPTOMS
CAUSE
POSSIBLE REMEDY
No sound or not loud enough
Hearing device is off
Turn on by closing the battery door
Low/dead battery
Replace battery
Ear wax/Clogged tube
Clean/replace thin tube, dome tip, or
earmold
Battery upside down
Insert battery plus side (+) up
Moisture
Open battery door and allow to dry
Three double beeps
Low battery
Replace battery
Whistling or squealing noise
Dome tips not inserted properly
Remove and reinsert
Poor-fitting ear mold
Contact your hearing healthcare
provider
Hair or clothing near ear
Remove hair or clothing near ear
Cracks in ear tube
Replace ear tube and tip
Ear tip falling out of ears
Poor fit
Contact your hearing healthcare
provider
Wireless does not work
On airplane mode
Open then close the battery door
Bluetooth is turned off
Turn on Bluetooth
Did not pair
Re-pair your hearing devices
Summary of Contents for Lumen 155
Page 1: ...22980_A User Manual ...