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Service and Warranty 

 

Please see your hearing healthcare provider if you believe your hearing instrument needs service.  

IntriCon offers you a comprehensive, worldwide warranty, valid starting from the date of purchase. Please ask your 
hearing healthcare provider about the term of the warranty valid in the country of purchase. The warranty covers 
repairs in case of processing and material errors. 

NOTE:

  In accordance with 21 CFR 801.420(c)(1)(v) at least one specific address where to go to obtain service must be 

provided.   

Note: 

No warranty claims will be considered if the hearing device shows normal wear and tear, improper handling or 

care, exposure to chemicals, immersion in water or undue stress. In case of damage caused by third parties or non-
authorized service, the IntriCon warranty is invalid. This warranty does not cover services performed by a hearing 
healthcare provider at his or her workplace. 

 

 

Summary of Contents for Lumen 155

Page 1: ...22980_A User Manual ...

Page 2: ...nstruction and learning to interpret gesture cues may be required as well In most cases infrequent use of hearing devices does not provide full benefit Once you have become used to wearing your hearing devices wear your hearing devices all day every day Your hearing devices use the most modern components to provide the best possible sound quality in every listening situation However communication ...

Page 3: ...r record serial number here Place UDI label or record serial number here NOTE the FDA s Universal Device Identification UDI system is intended to provide rapid and accurate identification of medical devices including hearing aids using the unique UDI number and to provide easy access to important information about the device through the Access GUDID portal located at https accessgudid nlm nih gov ...

Page 4: ...ining Your Hearing Device 13 Maintaining Your Hearing Device with a Thin Tube 14 Maintaining Your Hearing Device with an Earmold 16 Using with Telephones and Cellular Phones 17 Airplane Mode 18 Labeling 19 Optional accessories 20 Optional Accessories Companion Microphone CM 1 21 Optional Accessories Mobile App 22 Caring for your Hearing Device 23 Trouble Shooting 24 Precautions 25 Warnings 26 Serv...

Page 5: ...nging Battery Battery Warnings On Off Device Controls Operations Low Battery 3 double beeps every 8 minutes Replace Battery Device Shutdown 8 beeps ON Battery Door Closed OFF Battery Door Partly Open Fully Open Program Button Volume Button ...

Page 6: ...ositive side of the battery A small hole may be filled with a colored plug to be used as an optional indicator for the right or left ear 6 Thin tube and Dome tip Each hearing device comes with a thin tube and dome tip that connects to the hearing device receiver Sound travels through the tubing into your ear canal 7 Retention loop Keeps the tubing securely in place on or over the ear 8 Earhook The...

Page 7: ...g the door into the device ON Close battery door fully It may take several seconds before the hearing device turns on after inserting the battery and closing the battery door Each time the hearing device is turned on the device will attempt to pair with any accessories that are in pairing mode refer to page 22 for Pairing Mode NOTE Your hearing healthcare provider can change the startup delay if r...

Page 8: ...n on the battery door While holding the battery in place peel off the tab As shown in the figure below To ensure best battery performance wait 15 30 seconds before closing the battery door after peeling the plastic tab If the door does not close easily check to see if the battery was inserted properly 3 Close the battery door Tip To prolong battery life remember to turn your hearing device off whe...

Page 9: ...your hearing device will automatically turn off Replace battery 6 double beeps Tip It is recommended for you to carry spare batteries on hand to make sure that the hearing device s are functional at all times and in all locations Tip Open battery door when your hearing device is not in use in order to save battery life Warning Do not place batteries in your mouth or swallow them under any circumst...

Page 10: ...e body of your ear For hearing devices with earmolds please consult with your hearing health provider about putting it on Tip The ear tip should be completely or almost completely in the ear canal The ear tip cannot touch the eardrum Proper insertion of the ear tip is key to getting enough loudness and avoid whistling Tip Pulling up and back on your earlobe may help you insert the thin tube or ear...

Page 11: ...imum volume setting If the voice prompts are turned on you will hear voice prompts when you reach the maximum or minimum volume setting If the voice prompts are turned off you will hear a single beep signal during each incremental change Voice Indicator Default Beeps Beep Volume Maximum 3 Beep Beep Volume 5 1 Beep Beep Volume 4 1 Beep Beep Volume 3 1 Beep Beep Volume 2 1 Beep Beep Volume 1 1 Beeps...

Page 12: ...u will hear two beeps Within each program you can also use the volume control to make sounds louder or softer Tip For specific features and program settings tailored to your individual use patterns and settings of interest speak to your hearing healthcare provider They are trained to work with you to meet your communication needs Tip If your device has wireless functionality enabled by default Pro...

Page 13: ...e warnings below and follow the instructions on next pages CAUTION Not following the list below may cause damage to your hearing device and accessories Do not immerse your hearing device in water or liquid to clean Instead use a soft cloth or tissue to remove moisture or oil residue Do not bend the thin tube and tip back and forth to remove it Do not use cleaning wire while the thin tube is connec...

Page 14: ...p Grasp the hearing device end of the thin tube Gently turn the hearing device end of the thin tube approximately 90 degrees and pull to remove the ear tube from the hearing device Attaching thin tube and dome tip Gently push the hearing device end of the thin tube onto the hearing device until it snaps into position and rotate slightly to lock in place hearing device end of the thin tube ...

Page 15: ...p Between replacements you ll need to clean the thin tube and dome tip with a cleaning wire to remove any debris or accumulated ear wax Remove the thin tube from the hearing device Insert cleaning wire into thin tube as indicated below ...

Page 16: ...ld tube from the earhook 2 Wash the tube with warm soapy water and blow air through the tube to remove any water left inside the tube 3 Leave the earmold and tube out overnight to allow any water left inside to dry 4 After the earmold and tube is dry reconnect the ear mold tube to the ear hook earhook earmold tube earmold hearing device ...

Page 17: ...d To use the telecoil select the appropriate program setting using the push button The telecoil setting may allow you to hear more clearly on the telephone After finishing your phone call change back to your preferred listening program If your phone is labeled Hearing Device Compatible it works with a telecoil Other uses of a telecoil Many people use the telecoil with assistive listening devices c...

Page 18: ...re prohibited wireless functionality must be deactivated airplane mode must be turned on The airplane mode is enabled by closing the battery door while pressing the volume button for six seconds To disable airplane mode open and close the battery door press down volume button Close battery door ...

Page 19: ...located on the hearing device as an 8 digit number The first two digits of the S N represent the year of manufacture i e 15 refers to 2015 The last six digits is a unique identifier All eight numbers create the serial number of the device ...

Page 20: ...20 Optional accessories The accessories described on the following pages are optional Please contact your hearing healthcare provider to learn more about these accessories ...

Page 21: ...urn off the hearing device 2 Turn on the Companion Microphone and press the Pair button on the back of the Companion Microphone The LED will blink blue while in pairing mode 3 Within 30 seconds close the battery door s to turn on the hearing device s that you are pairing Once your hearing device s are paired successfully you will hear a Paired prompt through your hearing device s NOTE If you do no...

Page 22: ...pp The mobile app is used to help you control volume level and program number without using the buttons on your hearing device For best pairing results 1 Download the mobile app on your smartphone and turn on your Bluetooth 2 Turn your hearing devices on and follow directions on your phone ...

Page 23: ...vice Always remove your hearing device when applying hair care products The hearing device can become clogged and cease to function properly Do not immerse hearing device in water Do not wear your hearing device while bathing showering swimming or in a moist atmosphere like steam baths or sauna If your hearing device gets wet do not attempt to dry it in an oven or microwave Do not adjust any contr...

Page 24: ...Three double beeps Low battery Replace battery Whistling or squealing noise Dome tips not inserted properly Remove and reinsert Poor fitting ear mold Contact your hearing healthcare provider Hair or clothing near ear Remove hair or clothing near ear Cracks in ear tube Replace ear tube and tip Ear tip falling out of ears Poor fit Contact your hearing healthcare provider Wireless does not work On ai...

Page 25: ... contents of this user manual before using Lumen 155 to ensure personal safety and correct use Contact customer support if you experience unexpected operations or performance Do not attempt to modify the shape of the hearing instrument earmolds or tubing yourself Use hearing device accessories i e thin tubes and hear hooks provided by your hearing health provider for best results ...

Page 26: ...l after the removal of the hearing device contact a physician immediately Report the event to your hearing healthcare provider as soon as possible Remove your hearing device s for CT and MRI scans or for other electromagnetic procedures Never leave your hearing device s or batteries where small children and pets can reach them If batteries are swallowed or inhaled contact local poison control cent...

Page 27: ...airs in case of processing and material errors NOTE In accordance with 21 CFR 801 420 c 1 v at least one specific address where to go to obtain service must be provided Note No warranty claims will be considered if the hearing device shows normal wear and tear improper handling or care exposure to chemicals immersion in water or undue stress In case of damage caused by third parties or non authori...

Page 28: ...ve drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accu...

Page 29: ...or a hearing device evaluation The audiologist or hearing device dispenser will conduct a hearing device evaluation to assess your ability to hear with and without a hearing device The hearing device evaluation will enable the audiologist or dispenser to select and fit a hearing device to your individual needs If you have reservations about your ability to adapt to amplification you should inquire...

Page 30: ...s should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss ...

Page 31: ...ng instrument user manual When life sustaining implants implants like pacemakers are used along with hearing instruments IntriCon strongly advises users to always follow the guidelines of the implant manufacturer as well If you suspect any interference to your implant please immediately stop using all other electronic devices including your hearing instruments and contact the manufacturer of the i...

Page 32: ... environment and health This symbol indicates important information on handling and product safety This is the symbol for caution and warning This is a safety symbol used to highlight that there are specific warnings or precautions associated with the devices that are not otherwise found on the label This is the symbol to keep the device dry Telecoil compatible assisted listening Device This symbo...

Page 33: ...he limit values of 14 to 158 Fahrenheit 10 to 70 Celsius for a long period of time The air pressure range between 500 and 1100 hPa is appropriate During transport or storage the relative humidity should not exceed the limit values of 10 to 95 for a long period of time ...

Page 34: ...PL 22 Peak OSPL90 dB 128 HFA OSPL90 dB 122 Peak FOG dB 60 HFA FOG dB 52 HFA Ref Test Gain dB 46 Frequency Range f1 f2 200 7100 THD 500 Hz 7 800 Hz 6 1600 Hz 0 5 Attack Time mS 11 Release Time mS 200 Battery Drain non streaming mA 1 3 Supply Voltage V STD 312 1 3 Induction Coil Sensitivity STS dB 1 ...

Page 35: ...dB SPL 17 Peak OSPL90 dB 125 HFA OSPL90 dB 117 Peak FOG dB 50 HFA FOG dB 41 HFA Ref Test Gain dB 41 Frequency Range f1 f2 400 6000 THD 500 Hz 9 800 Hz 7 1600 Hz 1 Attack Time mS 11 Release Time mS 215 Battery Drain non streaming mA 1 3 Supply Voltage V STD 312 1 3 Induction Coil Sensitivity STS dB 7 ...

Page 36: ...22980_A IntriCon Corporation 1260 Red Fox Road Arden Hills MN 55112 USA CEpartner4U BV Esdoornlaan 13 3951DB Maarn The Netherlands 0086 Distributor Trust ...

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