9 Troubleshooting
9.1 Identifying and repairing faults
Fault
Possible cause(s)
Remedy
Unit does not operate at all
Power is off
Power plug is not connected
There is a power failure
Press any button to check except “HIGH”,
“LOW”, “FRONT” or “BACK” buttons of
the remote control.
CLEANSING, BIDET, DRY, AUTO do not
operate
Seat is covered
Make sure that there is nothing on
the seat surface. (The device is only
activated when the user's skin touches
the seat sensor.)
Remote control does not operate at all
Batteries in the remote control have
been exhausted
Replace batteries with new ones,
→
4.1 Installation / Assembly, page 12
.
Malfunction of the remote control
Batteries are empty or too weak
Remote control out of reach of the
device
Replace batteries with new ones,
→
4.1 Installation / Assembly, page 12
.
The shut off valve is closed
Open shut off valve.
No water spray
There is water supply outage
Restore water supply.
The water pressure level is set to "LOW"
Increase water pressure level,
→
5.3 Using the shower toilet, page 19
.
Low water pressure
The water strainer is clogged
Clean water strainer, →
.
Nozzle head is dirty
Clean nozzle, →
.
1590625-D
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