6 Warranty
Warranty Period
Warranty Coverage
Exclusion
15
In the event of malfunction or defect during the Warranty Period, the authorized After Sales Team
will unilaterally decide whether or not to proceed with the repair or replacement of the dock in
whole or in part.
Spare parts that may be used during repair may be parts which have been reworked.
The original purchase date determines the start date of the Warranty Period. The Warranty Period
is not extended if we repair or exchange the phone through our After Sales Team.
Procedure
Contact
To contact the After Sales Team, please send an email to support@invoxia.com.
Invoxia
87, rue du Gouverneur Général Eboué
92130 Issy-les-Moulineaux
France
This dock, when new, comes with a 12-month warranty. The Warranty Period starts on the
The Warranty will be honored on presentation of the original bill or receipt, provided the date of
purchase and the unit type are indicated.
Damage or defects caused through misuse or mishandling of the dock and through the use of
accessories other than those originally included with the dock or not recommended in this
User Guide are not covered by this Warranty.
any other damage caused during transportation.
Invoxia warranties that returns will be processed between 4 to 8 weeks. Be sure to return the full
product in its original packaging and in perfect condition. Any returns not meeting these conditions
will be refused.
All returns must be authorized in advance by invoxia, whose After Sales Team will issue you with a
return reference. The return form must be printed out and attached to the returned product.
Invoxia reserves the right to determine in good faith if all these conditions are met. Upon receipt of
date of purchase of the Audioffice dock.
User Guide Audioffice
This warranty relates to the AudiOffice dock and not its accessories (power adapter, handset cable).
The warranty does not cover damage caused by external factors such as lightining, water or fire or
No warranty can be claimed if the dock is repaired, altered or modified by the purchaser or any
other repairer who is not officially approved and qualified.
the returned product, invoxia will send an e-mail to confirm its receipt.
Summary of Contents for Audioffice
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