background image

38

39

Technical Support

If you need technical support, please check out our IOGEAR Tech Info Library (TIL) at 

 

http://www.iogear.com/support for the latest tips, tricks, and troubleshooting. The TIL is designed to 

 

provide you with the latest technical information about our products. Most of the answers to your 

 

questions can be found here, so please try it out before contacting technical support. 
Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST by calling our 

 

toll-free number 866-9-IOGEAR (866-946-4327). International callers may need to use the number 

 

949-453-8782. Help is also available by e-mailing us at support@iogear.com. 

Summary of Contents for GPSU21

Page 1: ...1 GPSU21 Installation Installation Guide 1 port USB 2 0 Print Server ...

Page 2: ...2 ...

Page 3: ...nternet Printing Protocol IPP to allow users to print from anywhere using the internet The built in web management feature provides more convenience by allowing the user to configure monitor and even reset the print server via a web browser This eliminates the need to place the printer right next to the computer Print jobs can be sent to a printer in another country just as easily as to a printer ...

Page 4: ...oftware Installation Windows XP 9 Software Installation Windows Vista 17 Software Installation Mac 27 Setup Internet Printing Windows XP 29 Setup Internet Printing Windows Vista 32 Technical Support 39 Federal Communications Commission FCC Statement 40 CE Statement 42 Limited Warranty 43 Contact 44 ...

Page 5: ...tents This package should contain 1 USB 2 0 Print Server 1 CAT5 Patch Cable 1 Power Adapter 1 Installation CD 1 User Manual 1 Warranty Registration Card If any items are damaged or missing please contact your dealer ...

Page 6: ...llows multiple computers to share one USB printer on the network Print from any computer on your network or from across the Internet Supports DHCP Client and multiple network protocols 10Base T 100Base T auto sensing Supports Telnet and Web Management software ...

Page 7: ...7 System Requirements This USB 2 0 Print Server supports Windows 2000 XP 2003 W indows Vista 32 64 bit OS Mac OS 9 22 or later Unix Linux Printer with a USB connection ...

Page 8: ...onnect one end of the ethernet patch cable 2 to the ethernet port on the print server Connect the other end of the ethernet cable 3 to the network It can be plugged into a router ethernet switch hub or bridge Connect the Power adapter to the print 4 server Ê ÀÌÊ1 ÊÓ ä Ê À ÌÊ iÀÛiÀÊ 1 Ê À ÌiÀÊ Network ...

Page 9: ...lled on your system before installing the software for print server Insert the installation CD into the CD ROM of 1 your computer The setup utility will launch automatically If it does not browse to your CD drive and launch the autorun exe file from the CD Click the Setup Wizard option from the main menu ...

Page 10: ...10 A wizard will guide you through the entire 2 process for Windows XP computers Click Next to continue ...

Page 11: ...If no server is found disable all firewall software and any extra network cards such as a wireless adapter on your computer except the one that connects to the network the print server is on then click Refresh to search again Select the available print server in the list and click Next to continue ...

Page 12: ... stability especially in the event of a power outage It can also be useful if you are setting up IPP Internet Printing Protocol to print over the Internet Click Next and skip to step 9 if you do not need to specify an IP address Otherwise select the option to change set tings no password is needed by default and then click Next ...

Page 13: ...k settings 5 the print server will use If you will be printing from the Internet it is important that the Gateway IP Address is set to the IP of your router Please visit your router s user manual for more details Click Next to continue ...

Page 14: ...ed to the print server and click Next to continue If the printer you are setting up does not show up in the list click Add New Printer and install your printer s drivers as needed If asked which port to use choose LPT1 but do NOT print a test page yet The printer will be changed to the correct port in the next step ...

Page 15: ...il you see the screen in step 4 then change the print server s network settings You may use DHCP to set them automatically if the print server is connected to a router A summary screen will show the name of the 8 printer to be modified and the IP of the print server which will be used If this information is correct click Next ...

Page 16: ...16 Setup of your print server is now complete 10 Click Finish to close the wizard Setup of your print server is now complete 9 Click Finish to close the wizard ...

Page 17: ...talled on your system before installing the software for print server Insert the installation CD into the CD ROM of 1 your computer The setup utility will launch automatically If it does not browse to your CD drive and launch the autorun exe file from the CD Click the Setup Wizard option from the main menu ...

Page 18: ...h 2 the installation process for Windows Vista computers Click Next to continue The installation wizard will install the files 3 to the designated folder but you may also change the destination folder of your choice Otherwise click Next to continue ...

Page 19: ...19 The print server setup wizard will then guide 4 you through the entire process on Windows Vista computers Click Next to continue ...

Page 20: ...If no server is found disable all firewall software and any extra network cards such as a wireless adapter on your computer except the one that connects to the network the print server is on then click Refresh to search again Select the available print server in the list and click Next to continue ...

Page 21: ... stability especially in the event of a power outage It can also be useful if you are setting up IPP Internet Printing Protocol to print over the Internet Click Next and skip to step 9 if you do not need to specify an IP address Otherwise select the option to change settings no password is needed by default and then click Next ...

Page 22: ...k settings 7 the print server will use If you will be printing from the Internet it is important that the Gateway IP Address is set to the IP of your router Please visit your router s user manual for more details Click Next to continue ...

Page 23: ...23 Review the settings you have entered 8 carefully and click Next to confirm that they are correct and save them to the print server ...

Page 24: ...hed to the print server and click Next to continue If the printer you are setting up does not show up in the list click Add New Printer and install your printer s driver as needed If asked which port to use choose LPT1 but DO NOT print a test page yet The printer will be changed to the correct port in the next step ...

Page 25: ...25 A summary screen will show the name of 10 printer to be modified and the IP of the print server which will be used If this information is correct click Next to continue ...

Page 26: ...26 Setup of your print server is now completed 11 Click Finish to close the wizard ...

Page 27: ...Mac No software from the Setup CD is needed on 1 Macintosh systems Simply open the Print and Fax settings from your System Preferences window Click the plus button to setup a new printer At the top of the Printer Browser click the 2 icon for IP printer ...

Page 28: ...otocol then type in the IP 3 address of the print server Type lp1 with lowercase letters for the name of the Queue Name the new printer and select the model below Click Add when you are finished and you are ready to print ...

Page 29: ...d to make sure port 631 is forwarded through your router s firewall to the print server Then simply set up IPP using the address http print server ip 631 lp1 as shown here on an example Windows XP system Click Add a printer from your print ers and faxes window to begin Click 2 Next when the Add Printer Wizard appears ...

Page 30: ...e option to connect to a printer on 4 the internet and type in the full IPP address as shown You must use the external or WAN IP address of your router if the print server is behind one You must also specify port 631 and queue name lp1 in lowercase Click Next to continue ...

Page 31: ...ill ask you to choose the model 5 of your printer Click OK when you have chosen the appropriate driver Click 6 Finish to complete the wizard and begin printing to your home or office printer from anywhere in the world ...

Page 32: ...Internet Printing Windows Vista Click on the Vista logo select Control Panel 1 then double click on Printers Click on Add a printer to continue Click on 2 Add a network wireless or Bluetooth printer to continue ...

Page 33: ...Since we are setting up a new IPP connection 3 click on The printer that I want isn t listed to continue Select the option 4 Add a printer using a TCP IP address or hostname then click on Next to continue ...

Page 34: ...ss please put in http router ip 631 lp1 The router IP address is the WAN IP address on your router please refer to the user manual of your router for detail information The 631 is a special port number that is needed for standard IPP service After putting in all these information click on Next to continue ...

Page 35: ...ct the correct network card from the Standard drop down menu If you are connecting through standard RJ 45 Ethernet connection then select Generic Network Card Otherwise please make sure to select the correct device type then click on Next to continue ...

Page 36: ...nufacturer list and select the correct model from the Printers list Click on Next to continue If you have not installed the driver for your printer click on Have Disk insert the driver CD that comes with your printer into your computer then follow the on screen prompts to finish the printer driver installation ...

Page 37: ...t the option Use the driver that is cur rently installed recommended and click on Next to continue You can choose to change the printer name 9 here if you like to or you may leave it as the default name as displayed in the text box Click on Next to continue ...

Page 38: ...38 You can choose to print a test page by click 10 ing on the Print a test page to verify the connection is established correctly After a test page is printed then click on Finish to complete the setup ...

Page 39: ... latest technical information about our products Most of the answers to your questions can be found here so please try it out before contacting technical support Technical support is available Monday through Friday from 8 00 am to 5 00 pm PST by calling our toll free number 866 9 IOGEAR 866 946 4327 International callers may need to use the number 949 453 8782 Help is also available by e mailing u...

Page 40: ...quency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try ...

Page 41: ...use undesired operation of 2 the device FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ...

Page 42: ...and found to comply with the requirements set up in the council directive on the approximation of the law of member states relating to EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC and R TTE Directive 99 5 EC CE Statement ...

Page 43: ...akes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates ...

Page 44: ...s of Microsoft Corporation IBM is a registered trademark of International Business Machines Inc Macintosh G3 G4 and iMac are registered trademarks of Apple Computer Inc IOGEAR makes no warranty of any kind with regards to the information presented in this document All information furnished here is for informational purpose only and is subject to change without notice IOGEAR Inc assumes no responsi...

Page 45: ...45 ...

Page 46: ...46 ...

Page 47: ...47 ...

Page 48: ...vironmentally conscious company that emphasizes the importance of conserving natural resources The use of our technology solutions helps reduce electronic waste HEALTH IOGEAR supports healthy and fit lifestyles By integrating products with the latest scientific developments IOGEAR s solutions enhance the life of end users About Us About Us PART NO M1102 2009IOGEAR ...

Reviews: