USER MANUAL
GATEWAY MEDIUM
Data connector for indoor and outdoor use
Ceruus Oy, ioLiving
Technical support:
11 (13)
ioliving.com
helpdesk@ioliving.com
Constant red: No connection to ioLiving server:
1.
Reboot the Gateway.
2.
Check the network connection with another device.
3.
Try again after longer period, the server may be down or overloaded.
4.
Contact the device support..
If the both network LEDs are red there’s no active network connection at all. Check the desired
network configuration from the user’s guide chapter XXX.
Notice that the network connection can be either wired or wireless, not the both at the same
time.
It may take several minutes after the device boot up until the connection is established.
Possible wireless network configuration problems:
1.
Black screen:
Check the monitor is switched on.
Check the monitor power cable is connected correctly.
Check the monitor’s signal cable is connected correctly.
2.
No setup window on the screen:
Check the Gateway’s USB power cable is connected correctly.
Check the USB power cable is active.
3.
The keyboard is not working.
Check the keyboard cable is connected correctly.
4.
A command window appears:
Write “setup” and press <Enter> to start the setup.