Customer Support
If you have a problem, we can help. Please do
NOT
return this product to the store!
Your answer is on the web. Visit our award-winning web support site
www.iomega.com
. Select your region, then select
Support &
Downloads
.
Limited Warranty
Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-
transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts for a
period of one (1) year for product purchased in the Americas, the Asia-Pacific region, or non-European Union nations in Europe, the
Middle East, or Africa; ninety (90) days for Iomega reconditioned products purchased in these regions; or, two (2) years for product
purchased by an end-user in member nations of the European Union.
This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party
products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products
which, if included, are provided “AS IS.” This warranty also excludes damage caused by accident, misuse, abuse, use of non-Iomega
approved media, exposure of media to excessive magnetic fields, or external environmental causes.
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega’s sole option and
expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. The replaced part/product
will be warranted for the remainder of the original warranty or three (3) months from the date of shipment of such parts/products,
whichever is longer. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of
the original purchase price.
The above is Iomega’s entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega’s liability exceed the original purchase price of the
drive or the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Obtaining Warranty Service
You must notify Iomega within the warranty period to receive warranty service. Just as technology and market conditions vary,
Iomega’s specific customer support policies (including fees for services) and procedures change over time. To obtain information
about Iomega’s current policies or warranty service, please visit our website at
www.iomega.com/supportpolicy.html
or write to:
Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067. Contact Information for Iomega Customer Service in Europe can
be obtained on our Support website at
www.iomega.com/europe/support
. If your product is eligible for warranty service, you will be
required to return it to Iomega, along with proper identification, a return authorization number obtained from the Iomega website
or provided by the Iomega representative, and proof of purchase. Iomega will not protect, recover, or return data during warranty
service so you should duplicate your data before shipment.
Limitations
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted
by applicable law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in
duration to the express warranty term. Some jurisdictions do not allow disclaimers of implied warranties or limitations on how long
an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may
also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty on your Product must be filed
within one (1) year of the first date the suit could have been brought.
