Iomega Zip 250, Owner'S Manual

Page 1: ...Guide Troubleshooting How to Get Help IMPORTANT Before installing the hardware for your Zip Internal drive insert the Owner s Manual CD and click the button that says Watch Installation Video to give you an overview of the installation process http www iomega com ...

Page 2: ...installing the Zip drive 39 Computer fails to boot correctly after installing the Zip Internal drive 40 Computer won t boot in Windows NT unless a disk is in the Zip drive 40 Data transfer problems 40 Installing the Zip drive changes other drive letters 40 You want to change the drive letter for your Zip drive 41 You can t change the drive letter assigned to Zip drive 42 Zip disk won t eject using...

Page 3: ...tware Insert a Zip disk and start using your new Zip drive to Expand your computer storage 250MB or 100MB at a time Move your work to different locations and computers Back up your hard disk quickly and easily Create a multimedia library Store large scanned or downloaded files Protect sensitive information Organize large amounts of information Take work home or on the road Store and run all your g...

Page 4: ...ters with early ATAPI support do not meet these specifications and may not work correctly with removable ATAPI drives like the Zip Internal drive If the computer fails to boot correctly or hangs while booting after the Zip Internal drive is installed refer to page 40 in the Troubleshooting section of this guide M Unpack the Zip Internal ATAPI drive CAUTION Before handling the Zip Internal drive to...

Page 5: ... or if you need to call technical support The serial number is located on the label on the top of your Zip drive Write it down and keep it with your documentation DISCONNECT the computer power cord and remove the cover Refer to your computer manual for more complete instructions Some computers require removing the computer s face plate as well as the cover to access the drive bays WARNING Always d...

Page 6: ...ur computer s configuration from these illustrations detailed instructions starting on the following page will help you do this Iomega suggests that you install your Zip drive on the secondary IDE channel If your hard drive and CD drive are connected to different IDE channels see pages 11 16 for instructions on installing your Zip drive IDE hard drive IDE data cables that extend to the motherboard...

Page 7: ...d follow the instructions to locate the IDE channels using the computer s hard drive Locate the IDE channels using the computer s hard drive If you don t have a CD drive on your computer you will need to use the hard drive to locate the IDE channels There are many locations within your computer where your hard drive might be found Here are a few of the locations to help you get started Possible Ha...

Page 8: ...ondary IDE channel which are either side by side or end to end as shown in the illustrations below Look for pri IDE and sec IDE written on the motherboard to identify which channel is the primary and which is the secondary The hard drive is usually connected to the primary IDE channel IDE Channels IDE channels 1c ...

Page 9: ...connected The hard drive is usually connected to the primary IDE channel If the hard drive is the only IDE device connected the secondary IDE channel will be unused as shown in the illustration below With this configuration connect the Zip drive to the secondary IDE channel as the master device For instructions see the section entitled Installing the Zip drive as the only device on the secondary I...

Page 10: ...extend to the motherboard CD drive IDE Channels If the CD drive and hard drive are on the same IDE channel If the CD drive and the hard drive are both connected to the primary IDE channel the secondary IDE channel should be unused as shown in the following illustration If your system has this configuration see the section entitled Installing the Zip drive as the only device on the secondary IDE ch...

Page 11: ...nternal drive is set as the factory default to the slave configuration indicating that another drive connected to the same IDE cable will be the master This is the way the Zip drive should be set to connect it to the secondary IDE channel with your CD drive Verify that there is no jumper on the back of the Zip drive as shown in the illustration below The jumper is a small plastic piece that surrou...

Page 12: ... the sled Check mounting requirements Your drive bay may require side rails M HINT Check other drives in the system such as a CD drive to see if they use mounting rails If so you may need similar mounting rails for the Zip Internal drive If the computer does not include extra mounting rails contact your computer dealer to obtain them M 31 2 Bay 51 4 Bay 2a 3 ...

Page 13: ...ctions on securing the drive M Remove the IDE Interface cable that is currently connected to your CD drive Find the flat wide cable connected to the back of the CD drive Note the side of the cable with the red stripe or PIN 1 indicator and disconnect the cable from the motherboard and the CD drive and set it aside Existing IDE Data Cable From CD drive Existing IDE Data Cable From Hard Drive 4 5 ...

Page 14: ...IDE channel Connect the middle connector to the CD drive and then connect the other end of the cable to the Zip Internal drive CAUTION Make sure PIN 1 on the cable connects to PIN 1 on the Zip Internal drive the CD drive and the motherboard All IDE interface cable connections must maintain correct PIN 1 orientation in order for the Zip drive to be recognized by the system M PIN 1 Zip Internal driv...

Page 15: ...nal drive Power Supply Cable from Computer CAUTION Make sure the power supply cable is securely connected to the Zip drive M Secure drive in drive bay Align the front of the Zip drive with other drives installed in the computer If there is not clear access to the drive bay mounting holes refer to your computer manual for additional instructions Note that if the drive is held in place securely by r...

Page 16: ...onnected to your Zip drive Your Zip drive has been securely mounted to your computer Make sure the IDE interface cable is still connected properly at the hard drive or CD drive and the motherboard connections Check all connections arrange the cables to fit under the cover and replace the computer cover Reconnect power cord turn ON power switch and wait for the operating system to load Go to page 2...

Page 17: ... the jumper setting to Master The Zip Internal drive is set to the slave configuration as the factory default at shipping In order to connect the Zip Internal drive as the only device on the secondary IDE channel you will need to change the jumper setting on the drive The jumper is a small plastic piece that surrounds two pins Use the jumper provided and set it on the back of the Zip drive as show...

Page 18: ...he sled Check mounting requirements Your drive bay may require side rails M HINT Check other drives in the system such as a CD drive to see if they use mounting rails If so you may need similar mounting rails for the Zip Internal drive If the computer does not include extra mounting rails contact your computer dealer to obtain the them M 31 2 Bay 51 4 Bay 2a 3 ...

Page 19: ... the data cable that comes packaged with the Zip drive Find the colored stripe or print on one side of the data cable showing PIN 1 Stripe or printing shows the PIN 1 side of the data cable Locate the PIN 1 connection on the IDE channel PIN 1 on your computer s IDE channels can be indicated by any of the following marks If you have a keyed receptacle you should only be able to connect the cable on...

Page 20: ...nect the other end of the data cable to the Zip drive CAUTION Make sure PIN 1 on the cable connects to PIN 1 on the Zip Internal drive All IDE interface cable connections must maintain correct PIN 1 orientation in order for the Zip drive to be recognized by the system M PIN 1 Zip Internal drive PIN 1 40 pin Interface Cable Connector Stripe on Interface Cable indicates PIN 1 6 7 ...

Page 21: ...nal drive Power Supply Cable from Computer CAUTION Make sure the power supply cable is securely connected to the Zip drive M Secure drive in drive bay Align the front of the Zip drive with other drives installed in the computer If there is not a clear access to the drive bay mounting holes refer to your computer manual for additional instructions Note that if the drive is held in place securely by...

Page 22: ...n your Zip drive An internal power supply cable from the computer has been connected to your Zip drive Your Zip drive has been securely mounted to your computer Check all connections arrange the cables to fit under the cover and replace the computer cover Reconnect power cord turn ON power switch and wait for the operating system to load Turn to the next page for instructions on installing the Zip...

Page 23: ...ternet You can also create an install floppy diskette for installing only the critical software drivers Refer to How to Install Without a CD drive on page 25 for additional information M If the Iomega software setup program does not start automatically follow these steps a Open My Computer Windows Explorer or File Manager b Double click the CD drive letter usually D E or F c Double click Setup exe...

Page 24: ...he Iomega Zip ATAPI driver under Windows NT 3 51 1 If you have not already done so install Iomega software from the IomegaWare CD using the setup exe program 2 From the Windows NT Main program group double click on the Windows NT Setup icon 3 From the Setup window choose the Options pull down menu and select Add Remove SCSI adapters M NOTE Windows NT installs drives or adapters that use the IDE in...

Page 25: ...ega Web Site Visit Iomega s web site for the latest version of Iomega software All components of the IomegaWare software package can be downloaded 1 Visit the Iomega web site at http www iomega com 2 Click on Software Download to find the Iomega software package for your system Create Install Floppy Diskettes If you have access to a computer that has a CD drive you can create floppy diskettes for ...

Page 26: ...ted Congratulations When the software installation is complete your Zip drive will be ready to use Your Zip drive will have its own drive letter just like any other drive on your computer Store and copy files to and from the Zip drive like you do on other drives For additional information on using the Zip drive and IomegaWare software refer to the User s Guide starting on the next page ...

Page 27: ...your operating system may vary Use 250MB Zip disks for maximum performance Disk Eject Button Green Activity Light Flashes when drive is transferring data or a disk is inserted or ejected Inserting Zip Disks Always turn on power to the computer before inserting a Zip disk When you insert a Zip disk the drive activity light will flash momentarily and go out If the light continues to blink slowly pus...

Page 28: ...ration below CAUTION Disconnect power from the computer before using the emergency disk eject hole Do not try to forcibly remove a Zip disk from the drive If the disk does not eject immediately repeat the emergency disk eject procedure as described above M Emergency Eject Hole Drive Sleep The Zip Internal drive has an automatic sleep mode that spins down a Zip disk after 15 minutes of inactivity T...

Page 29: ...age 33 Here are some important things to know about using 250MB and 100MB Zip disks and drives together If you write information to a 100MB Zip disk using a 250MB Zip drive and later find that the disk cannot be read by a 100MB Zip drive try reading the disk again in your 250MB Zip drive If the 250MB Zip drive appears to hang when you are writing to a 100MB Zip disk you can verify that the drive i...

Page 30: ...t of the drive Never use ordinary 3 5 diskettes or floppy head cleaning disks in your Zip drive They will damage your drive Only use 250MB or 100MB Zip disks with the Zip logo on them CAUTION Never put anything into your Zip drive except Zip disks with the genuine Zip 250 or Zip 100 symbol Using disks that do not have the genuine Zip symbol may cause damage to your drive or loss of data M Avoid ex...

Page 31: ...ne making it easy and convenient to record meetings or to dictate a memo RecordIt software is available for Windows 95 98 M IMPORTANT RecordIt software is intended for non infringing use only Digital recording of music must be done within the bounds of the personal use statutes of applicable copyright laws M Copy Machine Copy Machine allows you to make a copy of a Zip disk using a single Zip drive...

Page 32: ...how to use IomegaWare software After the software is installed see the instructions in the installation guide for your system you can find information on using IomegaWare software by checking the help files as described below Windows 95 98 Users Open IomegaWare Quick Help located in the IomegaWare folder on your Desktop The Quick Help guide contains answers to frequently asked questions as well as...

Page 33: ... Windows 95 98 For information on how to back up one Zip disk to another see the next section M NOTE The 1 Step Backup program is designed to back up data files and will not back up any of the operating system files on your hard drive or any files that are in use M Copying Zip Disks To make a copy of a Zip disk use Copy Machine it can duplicate a Zip disk using a single Zip drive To copy a disk wi...

Page 34: ...can format your Zip disks as needed using Format in Iomega Tools CAUTION Formatting a disk erases all data on the disk Do not format any disk that contains information you want to keep M Formatting Zip Disks under Windows 95 98 or NT 4 0 1 Insert the disk you want to format into your Zip drive 2 Right mouse click on the Zip drive icon on your Windows Desktop If you have removed the drive shortcut ...

Page 35: ...he password you assign Setting Zip Disk Protection under Windows 95 98 and NT 4 0 1 Insert the disk you want to protect into your Zip drive 2 Open My Computer and right mouse click on the Zip drive icon 3 Select Protect from the drive shortcut menu 4 Choose the protection option you want to use Click the Help button if you need information on any of the options M NOTE Although Zip disk protection ...

Page 36: ...If there are two drives connected to the IDE interface cable one drive must be configured as a master and the other as a slave If only one drive is attached to the cable it is configured as a master What is ATAPI IDE ATA was originally designed for hard disks only not removable devices such as Zip drives CD drives and tape drives ATAPI which stands for Advanced Technology Attachment Packet Interfa...

Page 37: ...he computer manufacturer if you need additional information Use the jumper provided when configuring the drive to the Cable Select setting Possible System IDE ATAPI Configurations Your computer may be configured in one of the following ways If you need to change the jumper settings for your CD drive check its documentation to see how to configure it as master or slave as needed Primary IDE Channel...

Page 38: ...IDE channel connections and the jumper settings are correct Refer to the Hardware Installation Guide pages 4 22 for details c If there is another drive on the same IDE channel make sure it is also properly configured Refer to the documentation that accompanied the other IDE drive for configuration information often this information is on the drive case If you cannot locate the documentation contac...

Page 39: ...nd the Zip Internal slave drive on the cable for the drives to work properly h If the computer still does not recognize the Zip Internal drive it may be that the existing IDE master drive does not allow access to a slave drive on the same cable If the Zip Internal drive is currently on the primary IDE channel try installing it on the secondary IDE channel or rearrange devices to make the Zip drive...

Page 40: ...system page file To eliminate the problem under version 4 0 open the Control Panel and double click on the System icon Click the Performance tab and change the location of the system page file Note that you may not be able to use the default hard drive as the location for the system page file if it does not have sufficient space available This may be why Windows NT set the Zip drive as the system ...

Page 41: ...ve letter you want to use Windows 3 1 Users If your computer is using Windows 3 1 refer to the information in the electronic manual on the IomegaWare CD To access the manual insert the IomegaWare CD into the computer s CD drive and double click on the file manual exe in the Windows File Manager Follow the instructions on the first panel of the manual to jump directly to the section on DOS drive le...

Page 42: ...sk contents such as My Computer or Windows Explorer b The Iomega Zip ATAPI driver may not have loaded correctly Try reinstalling the driver following the instructions starting on page 23 of this manual c If the disk still does not eject immediately it may be due to the way Windows NT handles disk caching Eventually NT will allow the disk to eject Hard drive does not appear as an option in Copy Mac...

Page 43: ...option does not fully support the Zip drive To switch to DOS mode 1 Restart the computer and press F8 just before the full color Windows logo screen loads If you are using Windows 95 look for the text line Starting Windows 95 to appear on the screen If you are using Windows 98 watch for a black screen with a blinking cursor 2 When the menu appears select Command Prompt Only 3 After the system boot...

Page 44: ...to access individualized troubleshooting for all Iomega products With a little information from you the interactive troubleshooting system diagnoses your problem and guides you through a solution It s like having a personal support technician available 24 hours a day Locate Iomega manuals You can access an electronic copy of the manual for any Iomega product in PDF format All you need to view and ...

Page 45: ...is currently provided free of charge i during the warranty period for a consecutive 30 day period beginning with the first call and ii for those calls during the warranty period in which your product is determined to be defective Other calls are charged at the rate of 14 99 per incident You can call 1 888 4 IOMEGA 1 888 446 6342 toll free to charge the support cost to your credit card VISA MasterC...

Page 46: ...our Zip drive has a one year limited warranty from the date of purchase For complete warranty information refer to the warranty card included with your drive If you have a question about the limited warranty on your Zip drive or other Iomega product please call 1 888 4 IOMEGA 1 888 446 6342 and choose the option for warranty information If you choose to contact Technical Support the standard suppo...

Page 47: ...termined by turning the equipment off and on while monitoring radio or television reception The user may be able to eliminate any interference by implementing one or more of the following measures Reorient the affected device and or its receiving antenna Increase the distance between the affected device and the computer equipment Plug the computer and its peripherals into a different branch circui...

Page 48: ...st up to date software versions Check back often for free updates and special software promotions Copyright 1999 Iomega Corporation The following trademarks of Iomega are registered in the U S Patent and Trademarks Office and in other countries the graphic hand and swirl designs Iomega the stylized i logo Zip and the 1 foot print icon Some other marks of Iomega which may be registered is some coun...