20
Cleaning (continued)
•
Do not twist any of the device's tubing. Do not stretch, bend,
or tug on the wrist cuff. Do not turn the cuff inside-out.
•
Do not separate the cuff from the unit, disassemble the
device, or try to repair the unit yourself. If any problem
occurs, contact ION Health for service.
TROUBLESHOOTING
Please check the chart below for problems you can fix on your own (no
tools required). For error messages other than the ones below, do not try to
repair by yourself. Please contact ION Health for service.
PROBLEM
CAUSE
SOLUTION
The display shows
"Err 00."
Weak pulse.
Refit the cuff more
snugly, relax, and
repeat the
measurement.
The display shows
"Err 02."
Systolic pressure
cannot be detected.
Refit the cuff more
snugly, relax, and
repeat the
measurement.
The display shows
"Err 04."
Diastolic pressure
cannot be detected.
Refit the cuff more
snugly, relax, and
repeat the
measurement.
The display shows
"Err 09."
Cuff pressure is not
enough even at the
highest amount.
Contact ION
Health for service.