WARRANTY DETAILS
Congratulations on your purchase!
It is our aim to provide you with quality products that you can
trust. Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or a refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months
from date of purchase for domestic use and 3 months for commercial use. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion,
solely at our option with no charge for parts and labour. The benefits conferred by this warranty are
in addition to all rights and remedies in respect of the product that the consumer has under the Trade
Practises Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase
docket or receipt as proof of purchase and as proof of date on which the purchase was made. The
purchase docket (or a copy) or receipt must be presented with the warranty when making a claim under
this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or info@andatech.com.au to get an RA# (Return
Authorization Number). Ensure that the RA# is clearly stated on the outside of the packaging and that
the product is properly packaged so that no damage occurs to the product during transit. Shipping of
the product back to us for warranty will be at your cost. A product return without the RA# or proof of
purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be
repaired or replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
Exclusions
This warranty does not cover:
• Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care,
unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by
the distributor.
• Any product that has been damaged by a lightning strike either directly or indirectly or a main power
surge or liquid ingress.
•
The product if it is located outside of Australia.
• Any damage caused by improper power input or improper cable connection.
Andatech Corporation Pty. Ltd.
PO Box 3038, Nunawading VIC 3131, Australia.
Phone: 1300 800 200 Fax: 1300 883 802 Email: info@andatech.com.au
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PRODUCT SPECIFICATION
Model: Ionmax Ion70
Input voltage: AC 220-240V 50 Hz
Power consumption: 30W
Moisture capacity: 300ml/h
Tank capacity: 4.5L
Room coverage: 30-40 sqm
Weight: 1.5 kgs
Dimension: 246 x 182 x 329 mm
TROUBLESHOOTING INSTRUCTIONS
If your humidifier is not working correctly please check the following causes:
Problem
Probably
cause
Solution
Unit not operating
Power cable not plugged in
Plug in power cable
The power light is on, but the
humidifier doesn’t work
Too much water in the tank
Pour away some water from the
tank
No water in water tank
Fill tank with water
Water mist produces an unpleasant
smell.
New machine
Open the water tank, empty it and
leave it in a shady and cool place
for 12 hours
Dirty water or the water has been
left in the water tank for too long
Clean the water tank and refill with
fresh, cool water
Mist output volume is low
The transducer is dirty
Clean transducer using vinegar and
a soft brush
Dirty water or the water has been
left in the water tank for too long
Clean the water tank and refill with
fresh, cool water
Abnormal noise
Resonance in water tank when
water is insufficient
Fill tank with water
Unit is on an unstable or uneven
surface
Move the unit to a stable, flat
surface
Can’t open tank cap / very tight
tank cap
Over tightened
Add liquid soup to cap gasket to
ease it open
Water is leaking from the unit
Tank cap too loose
Tighten tank cap
Base not emptied during refill
Remove tank. Empty base and refill.
