IONODES PERCEPT, User Manual

Page 1: ...1 1 1 support ionodes com www ionodes com PERCEPT Body Camera User Manual Document Version 1 0 PERCEPT User Guide ...

Page 2: ...incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if IONODES has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of th...

Page 3: ...and cleaning 11 5 Basic Operations 12 6 Body Camera States 15 7 Advanced Operations 16 7 1 Connecting to the network 16 7 2 Motion sensor calibration 19 7 3 Using the Web Management interface 19 7 3 1 Dashboard 21 7 3 2 Configuration System 22 7 3 3 Configuration Network 24 7 3 4 Configuration Video 28 7 3 5 Configuration Microphone 31 7 3 6 Configuration Speaker 32 7 3 7 Configuration Recorder 32...

Page 4: ...4 4 support ionodes com www ionodes com 450 696 1060 7 3 13 Maintenance 38 8 Troubleshooting 39 8 1 Common issues resolutions 39 8 2 Contact IONODES Support 39 Annex Statement Limited Warranty 40 ...

Page 5: ...d any damages or defects Warning Operation maintenance and servicing of this device must be done by a trained professional following proper safeguards to avoid unintended damage 1 1 Optional accessories 1 1 1 Battery Replacement Kit PERCEPT BWC BATTKIT The battery replacement kit is useful for replacing the original battery pack inside the body camera when the performance drops below an acceptable...

Page 6: ...cted area with copious amounts of water and seek medical advice Equipment is designed to prevent incorrect insertion of the battery and its connector Store the batteries in a dry place with temperature below 35 C or 45 C for no more than 30 days to minimize cell degradation Charging the battery outside of the body camera enclosure will void warranty Disposal When disposing of batteries keep cells ...

Page 7: ...in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an...

Page 8: ...tions that make it a truly wearable IoT device It also includes user control interfaces to enable audio video recording take still pictures as well as other auxiliary functions while providing feedback to the user on the current state of operation The following images show the different feature elements of the IONODES PERCEPT Body Camera ...

Page 9: ...temperature range of 0 C to 45 C 32 F to 113 F Recharge a camera that is turned off with a low battery signal as soon as possible Warning Do not leave the body camera in a parked vehicle at high or low temperatures Temperatures in parked vehicles especially in hot summer days can exceed the specified temperature range To ensure optimal battery capacity throughout the life of the product please fol...

Page 10: ... in using a standard Philips head screwdriver the 2 mounting screws to the back of the body camera s chassis as shown below Once the mount is installed the user can attach different compatible accessories like the included Clip On Dock by simply sliding them onto the hook and then twisting them into the desired position Note Multiple Klick Fast mounting accessories are available as optional items ...

Page 11: ... charging Warning Do not pierce or scrape the product To clean the product Use a non abrasive solvent free neutral soap or detergent with water Use a soft microfiber cloth or moist non abrasive sponge Dry with a soft cloth to prevent water spotting Warning Do not use any type of solvent such as thinner and benzene as they may damage the surface of the product Warning Do not use abrasives of any ki...

Page 12: ...their associated user feedback The body camera has two recording modes continuous recording records video continuously until instructed to stop and event recording tags events if already in continuous recording or records a short clip based on pre and post buffer if not already in continuous recording mode The machine state for both modes is presented in the diagram below ...

Page 13: ...nuous recording Press F1 or F3 for 3 sec Heartbeat Flashing Red Event Recording Still image capture Press F2 or F4 for 3 sec Snapshot Show current battery charge Press power button for 3 sec and cycle displayed data Level Show SD card status when SD card detected Press power button for 3 sec and cycle displayed data SD Storage Used Show SD card status when SD card is faulty or not detected Press p...

Page 14: ...displayed data Signal Locked Signal Not Locked Silent mode on off Not defined Front LED OFF Top LED ON Reset to factory settings Press F1 F2 F3 F4 simultaneously for 5 sec Reset config Turn flashlight on off Press F2 F4 simultaneously for 5 sec flashing alternating ON for 500ms OFF for 500ms rapid flashing alternating ON for 250ms OFF for 250ms heartbeat flashing ON for 250ms OFF for 250ms ON for ...

Page 15: ...ady Blue Recording Heartbeat Flashing Red Cont Recording or Event Recording based on current recording mode Media streaming Flashing Red Green No storage space SD Full Critical problem Steady Red Critical Problem Charging Flashing Yellow Charging Level Fully charged Returns to previous state Firmware updating Firm Update flashing alternating ON for 500ms OFF for 500ms rapid flashing alternating ON...

Page 16: ... When the body camera is ready to scan the QR code the user will see the message Scan Initial QR on the OLED screen By scanning this code with the body camera the Wi Fi configuration will be imported to the device automatically After the QR code is scanned a new message may appear on the OLED E Wifi Config indicating to the user that the body camera encountered an error when attempting to connect ...

Page 17: ...ly connected to the Wi Fi network the IP address of the device will be displayed on the body camera s OLED screen The user simply needs to scroll through the presented information on the OLED screen by repeatedly short pressing the power button on the side of the chassis ...

Page 18: ...ater on simultaneously press both the F2 and F4 buttons for more than 5 sec The device will display the message Scan Network QR on the OLED screen After that the user can scan a new QR code containing only Wi Fi access information This is achieved by enabling the Reset WiFi settings only in the QR Code Generator web page ...

Page 19: ...ll disappear 7 3 Using the Web Management interface The web interface is accessed by entering the IP address of the body camera in your favorite browser The recommended browsers are Microsoft Edge and Google Chrome When entering the web interface you will be asked for a username and password Upon first access to the web interface if the password was not configured via the QR code the user will nee...

Page 20: ...rface can communicate with the body camera During a firmware update or manual reboot the indicator will turn to offline until the body camera completes the bootup sequence making this indicator very useful for troubleshooting purposes Right next to the online indicator there is a small toggle for changing the language of the web interface from English En to French Fr and vice versa ...

Page 21: ...odes com www ionodes com 450 696 1060 7 3 1 Dashboard Upon successfully login to the web interface a Dashboard screen will be presented This screen shows the device s product information system status and health status ...

Page 22: ...ormation received from the GPS or from the network Wi Fi or Cellular if the corresponding connection is present Based on this setting as well as the current UTC time a local time is calculated and displayed Configure an NTP server for real time clock synchronization Set the device s Security policy Here the user can define the minimum maximum length of the password for all user accounts By validat...

Page 23: ... when accessing recorded clips To be ready Online the docking station must charge the body camera to a certain battery level Minimum Battery Level Starting Online Mode Offset and for a specific time Charging Timeout You can also control certain streaming operations when the body camera is docked Enable the front Flashlight and set its brightness level Note Continuous use of the flashlight will dra...

Page 24: ...e parameters DHCP or static IP information Cellular Displays information related to the cellular connection The connection can be disabled if needed The administrator can configure the type of data that is allowed over the cellular network such as live audio video recorded clips system information files or firmware updates For metadata streaming GPS or system resources usage the frequency of the u...

Page 25: ...696 1060 Host Name Configuration Set the body camera s network name Streaming Provide streaming control points o Media Prevent playback streaming over a wireless link o Metadata Set the sampling rate for the metadata GPS and system resources usage ...

Page 26: ...P session The RTSP client will need to send a keep alive before the timer for the session runs out As a best practice please configure your RTSP client to send the keep alive at around half of the session timeout If the keep alive is sent very late and the network performance is degraded packets are being buffered and arriving late the keep alive might not make it in due time to the RTSP server an...

Page 27: ...n Multicast available No multicast available from this specific profile N A Manual Assignation Port value not equal to 65535 Multicast available Multicast available N A Manual Assignation Port value equal to 65535 No multicast sent from this specific profile No multicast sent from this specific profile N A No assignation possible N A N A No multicast possible RTSP multicast connection refused Misc...

Page 28: ...vents damage to the body camera when high temperature is detected for system video sensor or battery To lower the unit s temperature the body camera automatically scales down the resolution frame rate bit rate according to a pre configured algorithm There are several throttling stages First stage and device shutdown thresholds are listed below First Threshold Device shutdown System 71 C 80 C Video...

Page 29: ...o 25 fps Configure the primary secondary and tertiary profiles Note The primary and secondary profiles can be configured to H 264 or H 265 while the tertiary profile can only be configured to MJPEG All three profiles can operate simultaneously Note The capture resolution frame rate from the sensor are automatically adjusted based on the configuration of the three encoding profiles the new capture ...

Page 30: ... of motion triggered rate control The more aggressive the setting the more variation motion will have on the rate control It is strongly suggested to disable VBR aggressiveness for low bit rate scenarios below 1Mbps as this parameter may negatively affect perceived video quality o URL displays the URL that can be used for direct streaming from this specific profile o Multicast Assignation This sec...

Page 31: ... only appear if the Global Multicast setting is enabled It allows you to manually configure the Multicast IP Port for the specific outgoing stream when the automatic setting is enabled the encoder will automatically assign the Multicast IP Port based on the global range defined under Configuration Network Multicast Note When in manual assignation mode the multicast settings for a specific stream w...

Page 32: ...select the Speaker tab to perform the following operations Enable or disable the onboard speaker Configure the output volume 7 3 7 Configuration Recorder Under the Configuration section select the Recorder tab to perform the following operations View the total and currently available capacity of the onboard SD card ...

Page 33: ...ore available space on the SD card o Recording Files defines the maximum recording file size o Video Profile the profile to be used for recording purposes o Pre Recording defines the recording file settings before recording is triggered o Post Recording defines the recording file settings after an event recording was triggered o Mute Audio disables the audio recording ...

Page 34: ...ng parameters o Grooming Mode defines what files will be overwritten when there is no more available space on the SD card o Retention Time defines the duration of time that recorded files must be maintained when grooming in retention mode o Enable Activate or disable Image Recording ...

Page 35: ...t the Integration tab to enable the integration of the body camera to PERCEPT Cloud platform Note Enabling the integration to PERCEPT Cloud will change the microphone from stereo to mono 7 3 9 Peripherals The Peripherals section offers the user an overview of the current status of the onboard function buttons and flashlight ...

Page 36: ...enabled as well as starting an on demand recording session 7 3 11 Recording The Recording page provides access to all recorded clips snapshots on the internal SD card The user selected clips can be downloaded locked to prevent them from being groomed unlocked or deleted Note If the list of recorded clips is very long it might take a few seconds for the body camera to display it to the end user ...

Page 37: ... Viewer can change his own password Poweruser in addition to the User role can access Dashboard Health Status section can change all configuration settings can initiate On demand Recording can access the Maintenance section but cannot perform a firmware update or reset to factory default settings Superuser in addition to the Poweruser role can access the Maintenance section and can perform a firmw...

Page 38: ... retrieve the system information SysInfo file perform a firmware update reboot the unit and perform a factory reset with or without including the network settings You can also identify the current device if you have multiple units of the same type in the same location by flashing its status LED and vibrating ...

Page 39: ... is ok No status LED feedback The battery is depleted Charge the camera Silent mode is enabled Disable silent mode Body camera does not record video still pictures or audio SD card is full Offload the data from the internal storage user Verify the grooming strategy admin SD card is faulty Body camera needs to be returned on RMA to have the internal SD card replaced The end client cannot replace th...

Page 40: ...40 40 support ionodes com www ionodes com 450 696 1060 Annex Statement Limited Warranty Please visit www ionodes com for the latest warranty information on all our products ...