ioSafe 910-10841-00, User Manual

Page 1: ...910 10841 00 REV 7 1 Users Manual Limited Warranty ioSafe Solo External Hard Drive USB 2 0 Fireproof Waterproof FloSafe Cooling Technology Data Recovery Service ...

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Page 3: ...ct complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority t...

Page 4: ...ollowing measures Reorient or relocate the receiving antenna Increase the separation between equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Use a shielded and properly grounded I O cable and power cable to ensure compliance of this unit to the spe...

Page 5: ... in the preparation of this document to assure its accuracy no liability resulting from errors or omissions in the document or form the use of the information contained herein is assumed The publisher reserves the right to make changes or revisions without reservation and without obligation to notify any person of such revisions and changes ...

Page 6: ...ome 7 Precautions 9 Package Contents 10 Specifications 11 System Requirements 12 Securing the Solo 14 Connecting the Solo to Your Computer 15 ioSafe Data Recovery Service 18 Following a Disaster 20 ioSafe Warranty 22 ...

Page 7: ...e The ioSafe Solo brings our technology forward with an unprecedented combination of security reliability capacity and price The ioSafe Solo features Large capacity 3 5 SATA hard disk drives USB 2 0 high speed interface FloSafe active air cooling technology patented HydroSafe water barrier technology patented DataCast fireproof insulation proprietary Alloy steel construction Please read this Users...

Page 8: ...a contained in the device to meet the following specifications Fire Endurance Testing temperatures up to 1 550 F for a duration of 30 minutes per ASTM E119 fire testing protocol Full Water Submersion depth of 10 feet in fresh water or salt water for 3 days 72 hours ...

Page 9: ...the warranty If you are using the Solo for primary storage as opposed to data backup we strongly recommend that you backup your data If the Solo has a three prong plug do not plug the unit into a two prong outlet Do not bump jar or drop the Solo Do not disconnect any cables while the Solo is powered on without first stopping the device ...

Page 10: ...10 Package Contents Included in the package A ioSafe Solo external hard drive B AC power Module C USB Cable D Users guide This booklet E Attention notice Not shown D ...

Page 11: ... Transfer Rate USB 2 0 480 Mbps External Power Supply AC Input 100 240V 50 60 Hz 1 0 A DC Output 12V 2 A Ambient Temperature Operating 40 95 F Non operating 0 1 550 F Up to 30 minutes per ASTM E119 Humidity Operating non condensing 20 80 Non operating 100 Up to 72 hours 10 depth ...

Page 12: ...l Professional X64 Media Center Edition A free USB 2 0 port The Solo drive is formatted with an NTFS file systems the default for Windows Vista and XP Mac Requirements G3 or later or Intel processor Mac OS 10 3 or later A free USB 2 0 port Mac OS 10 2 will not recognize NTFS file systems the default for the Solo Mac OS 10 3 will recognize the Solo but requires formatting once connected See page 16...

Page 13: ...ther factors in day to day use you can expect maximum sustained transfer rates around 25 MB s Megabytes per second USB 2 0 is backwards compatible with USB 1 1 This means you can connect a USB 2 0 device to USB 1 1 port and vice versa However interface transfer rates are limited by the interface with the lower speed If you plug the Solo into a USB 1 1 port on your computer data transfer rates will...

Page 14: ...14 Securing the Solo Suggestions For added security the Solo can be bolted to a floor or secured with a cable and padlock See the pictures below for suggested methods on physically securing the Solo ...

Page 15: ...e square connection plugs into the Solo Be sure to correctly insert the connectors or you may damage the Solo s hard disk drive and void the warranty Step 3 Verifying that the Drive Mounts Before storing data on the Solo the drive must be mounted to the computers operating system This means that the computers operating system has recognized at least one readable partition on the drive and establis...

Page 16: ...n read Click the initialize button to launch the Disk Utility application in the Mac OS Follow the steps below 1 The Disk Utility window will open with a small window at left and a larger window with a series of tabs at the top In the small window at the left click on the drive icon with the capacity that matched the capacity of your Solo 2 Click on the Erase tab In the Erase window you will see a...

Page 17: ...rt message Erasing a disk will destroy all information on all of the volumes of the disk Click Erase Once initializing is completed you will see the Solo listed in the Disk Utility You will see the Drive Icon on the Desktop and in the Finder ...

Page 18: ... to assist in recovering the data or The Company will pay for the disaster exposed product to be shipped back to the Company s headquarters for data recovery If data recovery is successful a replacement product will be loaded with the original data and shipped back to the original user or At the discretion of the Company if the data recovery by the Company is not successful the Company will pay up...

Page 19: ...oever The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not what the purchaser believes to exist on the product Only one instance of a data recovery event per product is covered by this program for products registered to th...

Page 20: ...ending on your skills a self recovery can be performed and provide you with immediate access to your information In other cases ioSafe may request that the Solo be returned to the ioSafe factory for data recovery In any case calling ioSafe is the first step The general steps for natural disaster recovery are 1 After the disaster event obtain physical possession of ioSafe device If the device has b...

Page 21: ...nal packing insulation tightly around all sides of the small box 2 3 inches minimum and seal the box shut 10 Mark the RMA on the outside of the large box and ship per ioSafe shipping instructions 11 ioSafe will recover all data according to the terms of the Data Recovery Service Terms and Conditions 12 ioSafe will then place any recovered data on a replacement ioSafe device 13 ioSafe will ship the...

Page 22: ...proof of original purchase before warranty service is performed This warranty is limited to the terms stated herein All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded except as stated above ioSafe disclaims all liabilities for incidental or consequential damages resulting from the use of this product or arising out of ...