ioSafe Rugged Portable, User Manual

Page 1: ...SSD Solid Billet Aluminum or Titanium Data Recovery Service DRS No HassleTM Warranty Rated to protect data against Drop Crush Salt Water Sand Rain High Altitude Chemicals ioSafe Rugged Portable User...

Page 2: ...2 ioSafe P N 910 11011 00 Rev 3 0...

Page 3: ...About USB and FireWire 16 Securing the ioSafe Rugged Portable Suggestions 17 Backup and Encryption Software 18 Connecting the ioSafe Rugged Portable 19 Formatting for Mac OS 21 ioSafe Data Recovery S...

Page 4: ...ear Both the warranty and DRS are upgradeable to 3 and 5 years Visit www iosafe com for more details on the warranty and DRS The ioSafe Rugged Portable comes in hard disk drive HDD solid state drive S...

Page 5: ...ontinuous exposure to UV blowing sand blowing dust rain salt fog icing or freezing rain 24 hours per MIL STD 810G Methods 505 4 506 4 509 4 and 510 Altitude Protection Protects data against loss from...

Page 6: ...ce Statement This product complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any...

Page 7: ...ence to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following me...

Page 8: ...de and is on file at ioSafe Inc Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this do...

Page 9: ...3 0 cable compatible with USB 2 0 or FireWire 800 cable C USB 2 0 Y cable for low powered USB 2 0 ports D Users guide This booklet E DRS Activation Notice F Optional Elastomeric Skin Included with all...

Page 10: ...erating 0 35 C Non operating 40 C to 65 C Humidity Operating non condensing 5 80 Non operating fresh or salt water 100 Water Submersion Up to 72 hours 10 depth per IP68 No cap is required over the con...

Page 11: ...quired over the connector to retain data protection Protection is maintained even if the drive is plugged into a host computer Extreme Environment Exposure protects data against loss Continuous exposu...

Page 12: ...Versions 5000 lb Distributed load applied evenly across any face of the drive housing Point loads may result in data loss at lower load values Theft Kensington Lock Slot compatible solid metal lock sl...

Page 13: ...Precautions Please read the precautions listed below Failure to do so may result in damage to the device and loss of data All drives covered under ioSafe s Data Recovery Service would qualify for dat...

Page 14: ...If you require that the drive continue to operate while being dropped or during vibration as present while in an operating vehicle we highly recommend the ioSafe Rugged Portable SSD for the ultimate i...

Page 15: ...face connection Mac OS 10 3 or later FireWire 800 USB 3 0 USB 2 0 Windows 7 Vista SP2 XP SP3 USB 3 0 USB 2 0 Note Windows Server OS and Linux can sometimes be incompatible with the USB interface and m...

Page 16: ...e 800 is backwards compatible with FireWire 400 with a separate adapter not included This means you can generally connect newer devices to older devices However interface transfer rates are limited by...

Page 17: ...For drive security the ioSafe Rugged Portable is equipped with a Kensington security slot which supports a standard Kensington security cable sold separately For more information on the Kensington se...

Page 18: ...g software and install code Apple Mac TimeMachine Mac specific ioSafe Rugged Portable drives are already formatted with Mac compatible GUID Partition Table GPT formatting If not reformatting may be re...

Page 19: ...the ioSafe Rugged Portable is connected you will see a blue light on the drive and the drive should mount in a few moments A new drive icon letter will appear in My Computer Windows Explorer You are n...

Page 20: ...ugged Portable you are free to use whatever backup software you choose and any commercially available application should work Genie Timeline Professional is only compatible with Windows OS We recommen...

Page 21: ...ve Formatting a hard drive erases all the data 2 Open up the Disk Utility and highlight the drive you d like to format The line that contains the HDD size 3 Click on the Partition tab 4 Click on the d...

Page 22: ...oying one of the following ways The Company or its contracted partner will provide phone or email based support to assist in recovering the data or The Company may pay for the disaster exposed product...

Page 23: ...the Company shall not be liable for any damages whatsoever The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product Data restoration or r...

Page 24: ...returned to the ioSafe factory for data recovery In any case contacting ioSafe is the first step The general steps for disaster recovery are 1 Email disastersupport iosafe com with your serial number...

Page 25: ...25 8 Once the primary server computer is repaired or replaced the original user should restore the primary drive data with the ioSafe backup data...

Page 26: ...aim and to receive a purchase receipt or other proof of original purchase before warranty service is performed This warranty is limited to the terms stated herein All expressed and implied warranties...

Page 27: ...Toll Free Phone 888 98 IOSAFE 984 6723 x400 International Phone 530 820 3090 x400 USA Toll Free Fax 888 FAX IOSAFE International Fax 530 653 2015 Email info iosafe com Disaster Support US Toll Free P...