ioSafe SoloPRO eSATA/USB 2.0, User Manual

Page 1: ...910 10920 00 REV 02 Users Manual ioSafe SoloPRO External Hard Drive eSATA USB 2 0 eSATA USB 2 0 Fireproof Waterproof Data Recovery Service FloSafe Cooling Technology 3 Year Limited Warranty...

Page 2: ...Kensington Security Slot 13 Added Security 14 Connecting the SoloPRO to Your Computer 15 Using the USB connection 15 eSATA Connection 17 Disconnecting and Reconnecting the Drive using eSATA 20 Formatt...

Page 3: ...forward with an unprecedented combination of security reliability capacity and price The ioSafe SoloPRO has been rigorously tested to protect the data contained in the device to meet the following sp...

Page 4: ...respective owners Federal Communication Commission FCC Radio Frequency Interference Statement This product complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1...

Page 5: ...not occur in a particular installation However if this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the use...

Page 6: ...de and is on file at ioSafe Inc Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this do...

Page 7: ...s opposed to data backup we strongly recommend that you backup your data If the SoloPRO has a three prong plug do not plug the unit into a two prong outlet Do not bump jar or drop the SoloPRO Do not d...

Page 8: ...8 Package Contents Included in the package A ioSafe SoloPRO external hard drive B AC power Module C US Power Cord D USB 2 0 Cable E eSATA Cable F Users guide This booklet G Attention notice Not shown...

Page 9: ...to 480 Mbps eSATA up to 3 0 Gbps External Power Supply AC Input 100 240V 50 60 Hz 1 0 A DC Output 12V 2 A Ambient Temperature Operating 40 95 F Non operating 0 1 550 F Fire Up to 30 minutes per ASTM E...

Page 10: ...Mac s using the G3 or later or Intel processor When connecting to a Mac the SoloPRO drive will need to be reformatted once connected See page 21 Formatting the SoloPRO for Mac OS Supported OS interfa...

Page 11: ...r factors in day to day use you can expect maximum sustained transfer rates around 25 MB s Megabytes per second USB 2 0 is backwards compatible with USB 1 1 This means you can connect a USB 2 0 device...

Page 12: ...ce to external devices eSATA supports hot swapping by design however this feature requires proper support and setup at the host device drive and operating system level Connecting the SoloPRO through e...

Page 13: ...drive security the SoloPRO is equipped with a Kensington security slot which supports a standard Kensington security cable sold separately For more information on the Kensington security slot and avai...

Page 14: ...14 For Added Security For added security the SoloPRO can be secured with a cable and padlock or bolted to a floor See the pictures below for suggested methods on physically securing the SoloPRO...

Page 15: ...ata loss a Plug in the AC cord in the power supply b Plug the small end of the power supply into the Solo s power port c Plug the AC cord into an AC outlet 2 Connect the USB Cable The USB cable has a...

Page 16: ...ew drive icon letter will appear in My Computer Windows Explorer You are now ready to use the Solo For Mac once the SoloPRO is powered on the operating system should mount the drive in a few moments A...

Page 17: ...1 Verify eSATA drivers are properly installed NOTE You do not need to install special drivers for the SoloPRO hard drive It is supported by the drivers included with the eSATA host adapter or built i...

Page 18: ...power supply b Plug the small end of the power supply into the SoloPRO s power port c Plug the AC cord into an AC outlet 4 Connect the eSATA cable from the PC to the SoloPRO NOTE Never connect the dri...

Page 19: ...oPRO For Mac once the OS boots a new drive icon will appear on the Desktop and in the Finder The SoloPRO should be reformatted for the Mac OS See page 21 Formatting the SoloPRO for Mac OS For Linux th...

Page 20: ...oPRO before disconnecting CAUTION To avoid data loss make sure you shut down your computer before turning off power to the drive Do not move or disconnect the drive while it is powered up The system s...

Page 21: ...drive you d like to format The line that contains the HDD size 3 Click on the Partition tab 4 Click on the dropdown menu where it says Volume Scheme and select 1 Partition 5 Click on the Options butt...

Page 22: ...to assist in recovering the data or The Company may pay for the disaster exposed product to be shipped back to the Company s headquarters for data recovery If data recovery is successful a replacement...

Page 23: ...ever The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product Data restoration or recovery shall be strictly limited to whatever files ar...

Page 24: ...cases a self recovery can be performed and provide you with immediate access to your information In other cases ioSafe may request that the SoloPRO be returned to the ioSafe factory for data recovery...

Page 25: ...damage the unit 8 Place the boxed ioSafe device in the larger box 9 Pack additional packing insulation tightly around all sides of the small box 2 3 inches minimum and seal the box shut 10 Mark the R...

Page 26: ...roof of original purchase before warranty service is performed This warranty is limited to the terms stated herein All expressed and implied warranties including the warranties of merchantability and...

Page 27: ...h St Auburn CA 95602 Phone 888 98 IOSAFE 984 6723 Phone 530 886 1578 Fax 888 FAX IOSAFE International Fax 530 653 2015 Email info iosafe com Disaster Support Phone 888 98 IOSAFE 984 6723 x430 Phone 53...