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ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
EFFECT OF LOCAL LAW:
This warranty gives you specific legal rights, and you may also have other rights
which vary from locality to locality. Some localities do not allow limitations on
implied warranties and/or do not allow the exclusion of incidental or consequen-
tial damages, so the above limitations and exclusions may not apply to you.
9.4 Return and Exchange Policy and Procedure
Within one year of the purchase date, IPEVO will repair the defective unit, or if
the unit is not repairable, issue a working replacement for free. You may also
return the product within the terms of the above described warranty. Note that
shipping and handling fees are not covered by this offer.
In order to obtain warranty service:
Step. 1
Contact IPEVO Customer Support at 1 877 269 4738 or email us at cs@IPEVO.
com for a Return Material Authorization number (RMA). You will be required to
provide:
1. A copy of the dated sales slip or transaction ID# from our online store.
2. Your name.
3. Your ship to address, email address and phone number.
4. The serial number of the product.
5. A description of the problem.
Step 2.
Bring or ship the product prepaid in the original container, with the associated
accessories, to IPEVO at 2860 Zanker Rd Suite 104, Attn: Return and Exchange
Department, San Jose, CA 95134. Insurance of the returning product is recom-
mended should you experience any transportation claim from the carrier you
select.
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as but not limited to those listed below:
Any product on which the serial number has been defaced, modified or re-
moved.
Damage, deterioration or malfunction resulting from:
• Misuse, neglect, fire, water, lightning, or other acts of nature
• Unauthorized product modification, or failure to follow instructions supplied
with the product, including use of the product with non authorized programs.
• Attempted repair by anyone not authorized by IPEVO.
• Damage to or loss of any programs, data or removable storage media.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Removal or installation of the product.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting IPEVO’s specifications.
• Normal wear and tear.
• Any other cause which does not relate to a product defect (unclear voice qual
-
ity due to network and not hardware).
9.3 Limitation of Implied Warranties
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND
THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCLUSION OF DAMAGES
IPEVO’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE
PRODUCT. IPEVO SHALL NOT BE LIABLE FOR:
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS
OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOOD-
WILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL
LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHER-
WISE.
