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I P W i r e l e s s B r o a d b a n d M o d e m U s e r G u i d e
2 8
You may be accessing a slow web site. A web site can cause a traffic jam on the
Internet's backbone because many people converge on it at once or that site's server
does not have the capacity to handle its traffic. In these cases, it does not matter what
speed your modem can achieve. Tip: Surf these sites when Internet traffic is low.
Heaviest traffic is usually on weekends and evenings. You can also configure your
browser so it won't display graphics, animations, sound, video or other multimedia
content.
If you do not think that any of the above conditions are causing the problem, call your
Service Provider for Technical Support.
C
ONNECTED
M
ODEM BEFORE INSTALLING THE
IPW
IRELESS
PC
S
OFTWARE
If you connect you IPWireless modem to your PC before installing the Driver Software
contained on the PC Software installation CD your modem drivers are likely to be
missing preventing you from making a connect via your 3G modem. It is necessary for
the modem to be uninstalled from the system and the documented procedure be
followed carefully to insure your 3G modem is correctly installed. The IPWireless
Modem MUST remain connected to you PC during the following removal process. Open
“Device Manager” by clicking the right mouse button (left button if configured for a left
handed user) on the “My Computer” icon and select “Properties”. Windows 98/ME users
should select the “Device Manger” Tab located at the top of the “System Properties”
Dialog window. Windows 2000/XP users should select the “Hardware” Tab and select
the “Device Manager”. Locate the IPWireless 3G Modem and “Uninstall/Remove” the
device. Ensure the IPWireless 3G Modem has been removed from Device Manager and
now DISCONNECT the IPWireless Modem from your PC. The IPWireless 3G Modem
must now be physically disconnected from your PC before continuing. Under “Control
Panel” open “Modem Options” if the IPWireless 3G Modem is shown as installed
remove/uninstall all references to your IPWireless 3G Modem. Removal is now
complete and you MUST restart you computer before executing the installation CD.
D
RIVER
I
NSTALLATION FAILS DUE TO
“
DIGITAL SIGNATURE NOT FOUND
”
Your system is configured to “Block” or “Warn” you when an attempt is made to install a
device driver that does not contain a valid digital signature. If configured to “Block” the
installation operation will fail, if set to “Warn” you will be given the option to continue the
installation by selecting “Yes” on the warning dialog window. To avoid problems during
the installation it is advisable to configure your system to ignore Digital Signatures during
the installation of IPWireless 3G Modem software and device drivers. You can revert to
your original configuration once the IPWireless drivers are installed. To change your
systems Digital Signature configurations follow these simple steps. Right click “My
Computer” and select “Properties”, under the “Hardware” tab within the “Device
Manager” section select “Driver Signing”. Within the “File Signature Verification” section
you will notice the options “Ignore/Warn/Block” select “Ignore” and “Apply” change.
Repeat the installation procedure as before.
