IPWireless P1D, User Manual

Page 1: ... implied Reproduction alteration or distribution in any manner whatsoever without the written permission of IPWireless Inc is strictly forbidden Trademarks used in this text the IPWireless logo icon and Wireless Broadband Modem are trademarks of IPWireless Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this do...

Page 2: ...26 APPENDIX C FREQUENTLY ASKED QUESTIONS 27 Q WHERE CAN I FIND A COVERAGE MAP 27 Q HOW DO I CHANGE MY SERVICE LEVEL 27 P1D Wireless Broadband Modem User Manual Page 4 of 47 Q HOW DO I SET COOKIE PREFERENCES ON MY BROWSER 27 Q HOW DO I SET MY HOME PAGE 27 Q HOW WILL I KNOW WHEN TO UPGRADE MY PC SOFTWARE 28 Q HOW DO I PERFORM A WIRELESS BROADBAND MODEM PC SOFTWARE UPGRADE 28 Q HOW WILL I KNOW WHEN T...

Page 3: ...uipment fuel chemicals a potentially explosive atmosphere such as a gasoline station or when in an area in which blasting is in progress Also switch it off before boarding an aircraft Follow any other rules regulations or posted notices that apply to the use of electronic or radio equipment Before using the P1D Modem near a pacemaker or similar device consult a physician or the device manufacturer...

Page 4: ...nal stand is provided for desktop or wall mount installation of the P1D Modem Other Informational Material Your P1D Modem packaging may contain additional informational material pertaining for instance to the use of the Modem within your service area Please review all such information carefully before using the P1D Modem P1D Wireless Broadband Modem User Manual Page 8 of 47 Section 2 Getting Start...

Page 5: ...ernatively it may be used as a wall bracket to use fix the bracket securely to the wall and slide the P1D modem into it from about half way down its length u Antenna socket If it found that signal is poor and intermittent then you may benefit from the use of the optional external patch antenna This antenna is purchased separately from your supplier and the cable provided with the antenna plugs int...

Page 6: ...ng strikes that may damage your computer or modem If you do not have a surge protector and would like to use one contact your local computer or electronics retailer for further details Switch on the P1D Modem by pressing the On Off switch on the top panel of the P1D for approximately 1 second The On indicator will illuminate after the self test see below If the light is blinking this indicates you...

Page 7: ...m is supplied with third party software which is installed during the installation see Appendix I for details Removal of these products will stop Wireless Broadband Modem from working P1D Wireless Broadband Modem User Manual Page 14 of 47 Connect the interface cable to your computer There are two possible cable connections supported by the Wireless Broadband Modem USB or Ethernet LAN USB Cable Con...

Page 8: ...e Wireless Broadband Modem Dialler application will then attempt to read the cookies returned from the Service Providers registration server to the PC There will be a short delay of about10 seconds after which the Wireless Broadband Modem Dialler application will indicate if the registration has been successful before the application automatically closes 6 Click Finish to exit the installation pro...

Page 9: ... useful information concerning the status of the Internet connection and other error or warning messages Network Tab The Network tab shown in Figure 8 displays three main groups P1D Wireless Broadband Modem User Manual Page 18 of 47 Access Network Parameters The Connection Software only supports your service provider as the network operator This is shown in the drop down list The other two paramet...

Page 10: ...band Modem by clicking on the Upgrade UE button remember to Disconnect from the Internet before attempting the upgrade P1D Wireless Broadband Modem User Manual Page 20 of 47 Establishing the Connection to the Internet You should establish an Internet connection using the Connection Software before launching your browser or any other Internet associated software such as FTP telnet etc Start the Con...

Page 11: ...dem and you do not see any signal strength LEDs illuminated try repositioning the modem to see if the signal strength indicator illuminates If you still cannot obtain a signal try moving the modem near to a window The Modem is receiving an adequate signal when the signal strength indicators are illuminated If all the above fails you may not be within the coverage area of the service network Call y...

Page 12: ... P1D Wireless Broadband Modem User Manual Page 24 of 47 To avoid problems during the installation it is advisable to configure your system to ignore Digital Signatures during the installation of Wireless Broadband Modem software and device drivers You can revert to your original configuration once the drivers are installed To change your systems Digital Signature configurations follow these simple...

Page 13: ...ry Your Wireless Broadband Modem has a removable lithium ion battery that charges automatically from the USB connection or the AC Adapter The green LED incorporated into the On Off switch on the Modem top panel indicates the charge level it will flash if the level is below 50 and be steady when the level is 50 or more The internal battery will allow you to operate the Wireless Broadband Modem with...

Page 14: ...e tab In the Startup box type in the address of the web page you want to use as your home page Click OK Q HOW WILL I KNOW WHEN TO UPGRADE MY PC SOFTWARE A Your Service Provider can provide details about the web site to access Information regarding PC Software upgrade alerts will be provided at that time Q HOW DO I PERFORM A WIRELESS BROADBAND MODEM PC SOFTWARE UPGRADE A Using the Wireless Broadban...

Page 15: ...ent signal quality data traffic activity and network connection status However if the modem experiences certain error conditions the display will be used to signal the condition back to the user Figure 9 Figure 9 shows indicators location and function The indicators can signal warning or error scenarios as well as their normal functions and this section will aid the user in interpreting such a dis...

Page 16: ...rature Normal 15 C to 35 C 59 F to 95 F Extreme short periods 10 C to 55 C 14 F to 131 F Storage 20 C to 65 C 4 F to 149 F Relative humidity Operating 25 to 75 Extreme 25 to 75 Maximum vibration Operating 5 Hz to 20Hz 0 96 m2 s3 at 5 to 20 Hz Extreme 20 Hz to 500 Hz 0 96 m2 s3 at 20 Hz thereafter 3dB Octave Integral Antenna P1D Wireless Broadband Modem User Manual Page 32 of 47 Frequency of operat...

Page 17: ...SOHO2 Cisco 800 series Cisco 2621 SMC 7004ABR Asante FR3004 P1D Wireless Broadband Modem User Manual Page 34 of 47 Appendix G PPPoE Clients Tested The Wireless Broadband Modem has been tested on and found to be compatible with the following PPPoE software clients Operating System Product Name Type Windows 98 EnterNet PPPoE Windows 2000 EnterNet PPPoE Windows 2000 EnterNet RASPPPoE Windows XP Inter...

Page 18: ...inated with a Reason Normal disconnect whilst the Wireless Broadband Modem Extended Error text is always displayed as Reason extended error text where the extended error text is NOT Normal disconnect The following figure shows an example of the RAS error Access denied because username and or password is invalid on the domain The following figure shows an example of the extended error Modem cable d...

Page 19: ... expired 649 The account does not have Remote Access permission 650 The Remote Access server is not responding 651 Your modem or other connecting device has reported an error 652 Unrecognized response from the device 653 A macro required by the device was not found in the device INF file section 654 A command or response in the device INF file section refers to an undefined macro 655 The message m...

Page 20: ... the Windows NT encrypted password 740 The TAPI devices configured for Remote Access failed to initialize or were not installed correctly 741 The local computer does not support encryption 742 The remote server does not support encryption 743 The remote server requires encryption 744 Cannot use the IPX net number assigned by the remote server Check the event log 752 A syntax error was encountered ...

Page 21: ...is is normally seen when attempting to establish an internet session and gain access to your ISP with an invalid ID 2 If this occurs after successfully establishing an internet session then there is a temporary network problem The recovery actions for the specific causes are as follows 1 The ISP parameters are held in a phonebook on the computer To verify that these phonebook values are correct st...

Page 22: ...odem ensuring that the SIM card holder is securely fastened d Power cycle the modem using the front panel button e Establish a session in the normal manner If the problem persists contact your service provider s technical support for assistance Battery level too low There is insufficient charge left in the internal battery Connect the DC power jack wait a few seconds and then establish a session i...

Page 23: ...the FCC Interference Handbook 1986 to be helpful It is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00450 7 or on the World Wide Web at http www fcc gov Bureaus Compliance WWW tvibook html This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this devi...

Page 24: ...rovisions of Directive 1999 5 EC Deutsch Hiermit erklärt IPWireless Inc dass sich dieses Wireless Broadband Modem Model XX in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet The Wireless Broadband Modem will not transmit without suitable network coverage Caution Only use IPWireless approved accessories with your Wireless...