TROUBLESHOOTING
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Slow or no response
Reset the ST4ex/ST4i. See “
Reset the ST4ex/ST4i and clear memory
”, earlier in this
appendix.
Infrared (IR) connection problems
If you are unable to use IR to transfer information, try the following:
●
Transfer only one file.
●
Orient the IR ports so that there is a straight, unobstructed path in between with
no more than 20cm apart.
●
Make sure nothing is in between the two IR ports.
●
Adjust the room lighting. Some types of light interfere with IR connections. Try to
relocate or turning off some lights.
Network connection problems
The following solutions may help if encounter problems when using a CF Ethernet card
for network connections.
●
Click “
Start
” then “
Setting
”.
●
Select Network icon and click it.
●
Search from the list for VRETHER1 and choose it.
●
Click on the Properties.
●
Key in the IP Address, Subnet mask, gateway, DNS &WINS or obtain IP address
via DHCP. Choose either one of these depending on the network.
●
Click “
OK
” after finished choosing.
●
Reset the unit to complete the setting.
●
Click on the IE and it will connect to the web.
●
If problem persists, send the unit to manufacturer for services.
Routine Maintenance
This section provides recommended guidelines for taking care of your ST4ex/ST4i. Fol-
lowing these guidelines helps to ensure the longevity of your ST4ex/ST4i and reduces
the risk of damage.
Routine Care
To keep your ST4ex/ST4i in good condition and working properly, follow these guide-
lines:
●
Keep your ST4ex/ST4i away from excessive moisture and extreme temperature.
Do not expose your ST4ex/ST4i to liquids or precipitation.
●
Do not place anything on top of your ST4ex/ST4i to prevent damage to the screen.
●
Store your ST4ex/ST4i in a protective case when not in use.
●
Clean your ST4ex/ST4i by wiping the screen and the exterior with a soft, damp
cloth moistened only with water.
To reduce the risk of electric shock or damage to the internal components,
do not spray liquid directly on the screen or allow excess liquid to drip
inside your ST4ex/ST4i. Using soap or other cleaning products on the
screen may discolor the finish and damage the screen.