English
English
2.For Lithium-iON battery:
CE/38.3/FCC/UL/IEC62133
7. Troubleshooting Info
Problem
Cause
Solution
I cannot turn on the
scanner.
Low battery power.
Connect the scanner to a
PC.
Charge the scanner with an
external power adapter.
Pictures cannot be saved
after I've scanned them.
There's no microSD card in
the card slot.
The microSD card is full.
Insert a microSD card.
Move the images from the
microSD card to your
computer to clear storage
space on the card.
To format the card and
delete its content:
1. Press the
On/Off
button for 2 seconds
to power on the
scanner.
2. Press the
Menu
button.
3. Go to the 2/3 option
group and select the
SD formatting
option.
4. Select this option to
delete the content of
the microSD card.
My computer does not
recognize the scanner
when I connect it.
Connection failure.
Make sure both ends of the
USB cable are connected
securely.
Use
only
the provided
micro USB cable.
My scanner generates
blurry images.
The scanner lens is
probably dirty.
Clean the lens with a soft
dry cloth.
