P
AGE
19
T
ROUBLESHOOTING
BASIC TROUBLESHOOTING TIPS
PROBLEM DESCRIPTION
SUGGESTED SOLUTION
1. NO DISPLAY
1.1
CHECK AC ADAPTER FOR PROPER VOLTAGE OUTPUT (9-12 VDC).
1.2
INSPECT PLUG-IN RECEPTACLE ON THE FRONT OF THE UNIT FOR
DAMAGE.
1.3
CHECK CABLE CONNECTIONS: MAKE SURE CONNECTIONS ARE SECURE
AND IN THE CORRECT ORIENTATION.
1.4
CHECK CABLE ASSEMBLIES FOR DAMAGE: PINCH POINTS & POSSIBLE
SHORTING OF WIRES.
1.5
CHECK FOR POSSIBLE COMPUTER DAMAGE: CRACKED DISPLAY
WINDOW (BLACK SCREEN).
*
If computer still fails to operate after checking these suggestions, contact us for techni-
cal support.
2. PRODUCT WILL NOT SIT LEVEL
2.1
USE LEVELERS ON THE BOTTOM OF THE STABILIZERS TO ADJUST
EQUIPMENT TO UNEVEN SURFACES.
3. PEDAL WOBBLE
3.1
CHECK TO MAKE SURE PEDALS ARE INSTALLED CORRECTLY
(ORIENTATION) AND MOUNTED FLUSH WITH THE CRANK ARMS.
3.2
LOOSEN THE PEDALS, CHECK FOR POSSIBLE CROSS-THREADING OF
CRANK ARMS.
4. NO SPEED / RPM READING
4.1
CHECK COMPUTER CONNECTION: MAKE SURE CONNECTORS ARE SE-
CURE AND IN THE CORRECT ORIENTATION.
5. ERRATIC HEART RATE
5.1
MAKE SURE PALMS OF HAND ARE CENTERED ON GRIP SENSORS.
5.2
CHECK CABLE CONNECTIONS FROM HANDLE BAR ASSEMBLY TO THE
COMPUTER.
NOTE: A USER'S PHYSICAL CONDITION CAN EFFECT THE ACCURACY OF
A READING, AS WELL AS, UNCONTROLLABLE INTERFERENCES.
Make sure to reference the assembly steps & parts information in this manual when performing any troubleshooting.
I
f you experience other technical problems that are not listed or have additional questions, please contact
the original retailer or contact us at:
C
USTOMER
S
ERVICE
(1-877-788-9991)
