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TROUBLE SHOOTING

13

14

The system does not 
start.

Symptoms

Solutions

Make sure the circuit breaker is ON, before it used.

Isn't the circuit breaker off?

The buttons are 
suddenly frozen.

If the        icon is displayed, Child-Lock function is in effect.
Make sure turn Child-Lock function off before it used. 

Isn't the Child-Lock function effective?

The floor is too hot.

Is the temperature setting appropriate?

Controller is consist of temperature level from 1 to 7 stage. 
It may be too hot, while level setting is on higher stage.
Reduce temperature level to lower stage.

It is not warm enough.

Isn't the room temperature too low?

The user might not feel warm enough, if the room temperature is 

too low. Raise up room temperature until approximately 20

 

using air conditioner before running.

The system turns off 
by itself.

Is “Operating Term Setting” running? 

Operating Term Setting

” takes precedence over “Normal 

operating

” .

Cancel “

Operating term Setting

” .

Wasn't it working over 8 hours continuously?

The system shuts down automatically after 8 hours running 

because it is limited by “Automatic Cut-Off function” , and LCD 
panel is displayed oFF mark at that time.

“On-Off” time setting 

could not be 

programmed.

Didn't  you attempt to set 

“On-Off”

 time more than 

8 hours?

Operating time is limited until 8 hours at once.
Set operating time within 8 hours.

When symptoms are not improved by the above methods, turn off. The circuit breaker 

immediately and please contact to IRSYSTEM Co., Ltd.

“F1.□”
(□ signifies the heating

 zone number)

Error code

Countermeasure

The controller has a mechanical trouble. The user should replace 
controller without delay.
Turn the circuit breaker off immediately and please contact to 

IRSYSTEM Co., Ltd.

“F2, F3, F4, F5.□”
(□ signifies the heating

 zone number)

It could be a mechanical trouble.

After turning the circuit breaker off, turn it on again.

If symptoms are not improved, turn the circuit breaker off 

immediately and please contact to IRSYSTEM Co., Ltd.

 “F6”

The controller has a mechanical trouble. It is recommended 
replace a controller for comfort use.

Please contact to IRSYSTEM Co., Ltd.

∙ Smoke, abnormal noise, irregular odor from the controller.

Others

In such following symptoms occur, turn the circuit breaker off immediately 
and please contact to IRSYSTEM Co., Ltd.

∙ Partly deformation, discoloration or abnormal heat of the controller. 
∙ Spilled much water onto floor.
∙ Other abnormalities.

Summary of Contents for PRIMAVERA NEO HK1

Page 1: ...Co Ltd Tokyo branch Add 1 2 3 3F IRIYA TAITO KU TOKYO JAPAN 110 0013 Tel 81 3 6802 4846 Fax 81 3 6802 4847 Head Office Add 1 14 33 6F ESAKACHO SUITA CITY OSAKA JAPAN 564 0063 Tel 81 6 6310 6826 Fax 81 6 6310 6827 http www irsystem jp e mail osaka irsystem jp Manufacturing and sales by ...

Page 2: ... could cause fire electric shock or mechanical troubles Do not spill any liquid on near PRIMAVERA heating area or controllers It could cause fire electric shock or mechanical troubles Do not damage PRIMAVERA heating area or controllers on any foreign sharp objects such as nails or cutter knifes It could cause fire or mechanical troubles Never leave any other strongly flammable objects such as spra...

Page 3: ...tion display Error display Operating indicator Error code display Programmed time indicator 24 hour time display Temperature level indicator Child Lock display Heating zone indicator Function display Display contents Description Error display Displays the current operating status Operating indicator Displays when abnormal operating occurs Displays when Child Lock function is on Heating zone indica...

Page 4: ...Press ON OFF button Heating zone 2 HK1 controller setting HK2 controller setting Not operated Normal Operating Press in order to switch the power on to off Not operated Normal Operating Heating zone 1 Press in order to switch the power on to off Heating zone 2 Press in order to switch the power on to off Changing temperature level Press while the system is running Using adjust the comfortable temp...

Page 5: ...wants to change setting condition even though it is on Child Lock function press buttons for few seconds Automatic Cut Off function The system operating will stop automatically after 8 hours working therefore the user cannot set On Off Time Setting over 8 hours On Off Time Setting Primavera is possible to set two operating time programs for each day During ON OFF Time Setting is running the system...

Page 6: ...utton Adjust the temperature level Using adjust the comfortable Press Fix the temperature level setting ond 1 temperature level Setting procedure On time of Program 2 Press while On Off Time Setting is running The number On time displays flashing Using adjust time at 18 00 Press Fix On time setting on 2 Setting procedure Off time of Program 2 The number Off time displays flashing Using adjust time...

Page 7: ... after completed setting of heating zone 1 Repeat the same procedure Press Setup button few seconds Return to the status of the Programming Operating Term Operating Term Setting would be saved if the user press Operating term is limited on 120 minutes This function cannot be used in while ON OFF Time Setting is running Starting Time Setting This function allows reserving the Starting Time while th...

Page 8: ...function and LCD panel is displayed oFF mark at that time On Off time setting could not be programmed Didn t you attempt to set On Off time more than 8 hours Operating time is limited until 8 hours at once Set operating time within 8 hours When symptoms are not improved by the above methods turn off The circuit breaker immediately and please contact to IRSYSTEM Co Ltd F1 signifies the heating zone...

Page 9: ...ch is very valid for human body Q Is it safe to drop water onto the floor heating system A PRIMAVERA is made of waterproof structure basically There is no problem even if it drops small amount of water However if it is spilled large amount of water onto the floor heating and neglect it for a long time it could cause an accident possibly resulting in mechanical troubles Do not spill any liquid onto...

Page 10: ...Operating term 1 to 120 min Starting Time setting Function of protecting overuse W116mm H120mm D50 4mm 270g Installation standard Terminals Installation circumstance Protection functions Others HK2 Control two heating zones AC 200V 12A load resistance 2 A Switch box of JIS2 standard All opening of installation position Vertical installation Non screw terminal board 10 40 45 85 RH non condensation ...

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