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CAMERA maybe in other network. Check the IP address and net mask. NO.4 unknown. You can restore
the HD IP CAMERA to default configuration.
6.2 Why the PTZ can not control?
Two reasons: NO.1 the PTZ protocol or address port or baud rate is incorrect, and then you need to
modify the parameter according to the actual application as figure 3.1. NO.2 the PTZ cable is
disconnected, and then you need to re-connect the cables.
6.3 Why can not switch the data?
Possible cause:
NO.1 Two-Switches. Whether the IP address is correct or not?
NO.2 Three-Switches. Whether port and physical address bindings?
NO.3 Firewall
First you can try to connect the HD IP CAMERA as figure 1.3. If the network timeout, you need to
check the port mapping or re-set the firewall.
6.4 Why can not access the HD IP CAMERA after update?
Clean browser cache. Steps: open IE, click “Tools” and select “Internet Options”, then you can see
“Temporary Internet files” and click “Delete Files”, it will prompt a dialog you need to check “Delete all
offline content” and click “OK”. Also you can click “Start” and select “Run” then enter “cmd”, enter
“arp -d” in “Command Prompt” interface. Re-access the HD IP CAMERA.
6.5 No sound after click “Voice talk”
First confirm the “Voice talk” start succeeded. Then check the HD IP CAMERA connect audio input
device. Last check the wheat and headphones is good.
Summary of Contents for C1100DN4
Page 1: ...HD IP CAMERA User manual ...