COMMON PROBLEM
RESOLUTION
SMART BOX | 65
SMART BOX | 66
1) Check if the wifi is able to be accessed(if the ID box is
connected to the Lan port of the wifi router）；
2) Verify the IP and port No；
3) Check if the 3rd.light on the ID box is on,if not,reconnect
network cable to ensure the availablility of the internet.
How to confirm the
failure of ID box?
First,check if the power indicator is on,if not,check the power
adapter is well placed.In the meantime,check the working indicator
and wifi indicator,which are normal to be off when standby,but
flick when operated.
How to do aginst the
frequent dropping after log in?
The network must have restrained the access of the ID
box,you shall reset the network for the permission of the
access.
After the scene is created,
some delive mis-operated
during execution？
Enter the scene set interface to check if the preset status of
execution is correct.
The timer is not activated
on time？
Check if the physical time of the ID box is correct.
The system is not able to be
remote log-in？
1) Check if the input of the device ID is correct
2) Check if the phone or ipad is successfully linked to the internet.
What can I do about the
log-in failure,or when the
APP disply "Network
failure,reconnecting"?
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