iSocket GSM 706 User Manual Download

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iSocket

GSM 706/707

www.isocket.eu

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English

Possible malfunction

Possible solutions

No lights on indicators after
iSocket switched into a wall outlet

Make sure that the wall outlet is functioning and that power is
available

The device is plugged into a wall

outlet, the POWER indicator is on,
but the device does not accept

any commands

Make sure that all indicators are correctly lit (see Chapter 16), the

SIM-card is inserted correctly, PIN-code authorisation is removed on
the SIM-card and the GSM network is available

The device attached to the main
socket will not turn on, although

the main socket itself is working

Check whether the connected device functions and whether its own
switch is turned on

Command was sent, but no
response and nothing happens

The iSocket could have lost contact with the GSM-network or there is
no electricity in the home network. If you're away from the device

and cannot verify the existence of electricity in the home network or
the GSM-signal you can carry out a simple test. Try to call to the
device's number. If this works, you will hear a ringing tone instead of

a "subscriber not available" signal (only if RING=NOACTION). If you
are sure that the device is online, you need to look for other possible
problems.

One possibility is that the phone number from which you send a
message is unauthorised and therefore you will not receive any

messages and no action will be carried out (Chapter 5.1).

A  mistake  in  writing  the  command  could  have  occurred  and  error
suppression  could  have  been  set  (ERROR=OFF).  In  this  case  you
would  not  know  if you  had  made  a  mistake  in  the  command.  Check

your outgoing messages to see what command was sent and check
that it was written correctly, according to the manual.

Read about other potential problems below.

The OUT indicator reports an
error (blinking 4 times per

second)

If the OUT indicator blinks 4 times per second, even only occasionally
(e.g. at the start of the device), it is likely that there is some problem

with  the  sim  card.  Check  that  the  sim  card  in  the  device  doesn't
contain  any  data  (such  as  stored  phone  numbers  and  messages).  If
the sim card has data on it then clean it using your  cell-phone. Also

try using another sim card. Make sure you are using a modern sim
card.

If the OUT indicator is blinking constantly and the blue GSM indicator
is always off, there is probably a problem with the power of the GSM

module. Contact the service department.

The phone from which device was
controlled has been lost, but the

number was recorded in the list
of allowed numbers. So you
cannot control the device any

longer.

The device must be reset to the factory defaults and set again with
another phone. (Chapter 15).

The device is behaving strangely
– e.g. no response to commands.

Try to reset to factory default and configure the device again (Chapter
15). You can also check that the sim card in the device doesn't

contain any data (such as stored phone numbers and messages). If
the sim card has data on it then clean it using your cell-phone.

The device doesn't send power

failure / power restore alerts.

Firstly please check that your model supports the iSocket

Power

Notifier feature. Second, make sure that the number for alerts is
installed properly (see Chapter 7.3). Lithium-ion batteries are subject
to a natural ageing process. When the capacity falls below a critical

value  you  will  not  be  able  to  receive  the  power  failure  alerts. If this
happens  during  the  warranty  period  you  have  the  right  to  get  a
replacement  battery  for  your  product.  If  you  use  the  device  outside

the specified temperature range this can also be the reason for not
receiving power failure alerts.