ISON IS-C3100, User Manual

Page 1: ...www ison tech com IS C3100 Ethernet to 2G 3G Terminal IS C4100 Ethernet to LTE Terminal...

Page 2: ...t is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including but not limited to photocopying recording...

Page 3: ...d view Antenna LED 20 3 4 Hardware Installation 22 3 5 Web Console 23 3 6 Overview 24 3 6 1 System Info 24 3 6 2 LAN Info 25 3 6 3 Cellular Info 25 3 7 Basic Settings 26 3 7 1 Network Settings 26 3 7...

Page 4: ...eful diagnosis tool for troubleshooting network problems by using the ICMP ping command Simply input the desired IP address in the Destination field and then press Ping button to issue the Ping comman...

Page 5: ...Terminal Block for IS C3100 4100 18 Figure 6 1 Antenna Connector for IS C3100 20 Figure 7 2 Antenna Connectors for IS C4100 20 Figure 8 SIM Card Holder for IS C3100 4100 22 List of Tables Table 1 Chas...

Page 6: ...e IS C3100 4100 wireless terminal uses the DB9 Connector to provide data communication interface and the DC jack to provide power input LEDs are used to indicate the status of the wireless terminal Th...

Page 7: ...midity 5 95 non condensing Operating Temperature 40 75 C Switch Off Protection 90 C Dimension L x W x H 122x88x48mm excluding connectors Weight 420g without antenna Casing Material Metal Data Transmis...

Page 8: ...ISON Cellular Control Protocol CCP Utility ISON Cellular Configuration Utility CCU Interfaces RF Antenna Socket 50 Ohm SMA Power Connector DC jack connector SIM Card Num 2 SIM Card Slot Flip up type...

Page 9: ...www ison tech com IEC61000 4 3 IEC61000 4 4 IEC61000 4 5 IEC61000 4 6 RF EN301908 1 Safety EN60950 1 NCC...

Page 10: ...Humidity 5 95 non condensing Operating Temperature 40 75 C Switch Off Protection 90 C Dimension L x W x H 121x88x48mm excluding connectors Weight 425g without antenna Casing Material Metal Data Trans...

Page 11: ...lity CCU Interfaces RF Antenna Socket 50 Ohm SMA Power Connector DC jack connector SIM Card Num 2 SIM Card Slot Flip up type Ethernet Interface 2 x RJ45 connector for 10 100M Serial Interface DB9 conn...

Page 12: ...approved GSM GPRS engine SIM card holder and power regulator The wireless terminal is supplied with power via the DC jack The remaining DB9 connector is used for data communications The SMA female co...

Page 13: ...E2 27dBm 3dB for GSM 900 8 PSK Class E2 26dBm 3 4dB for GSM 1800 8 PSK Class E2 26dBm 3 4dB for GSM 1900 8 PSK Class 3 24dBm 1 3dB for UMTS 2100 WCDMA FDD BdI Class 3 24dBm 1 3dB for UMTS 1900 WCDMA F...

Page 14: ...nced asynchronous Fixed bit rate 1 200bps to 230 400bps Flow Control Hardware RTS0 CTS0 and Software XON OFF Multiplex ability according to GSM 07 10 Multiplexer Protocol 12 SIM Interface 2 SIM Card S...

Page 15: ...2 MECHANICAL DESCRIPTION 2 1 Overview The pictures below show the mechanical design of the wireless terminal along with the positions of the different connectors 2 2 Dimensions Figure 2 1 Chassis Dime...

Page 16: ...gure 3 2 Chassis Dimension for IS C4100 S N Parameter Value 1 Height H 48mm 2 Length L 121mm 3 Width W 88 0mm 4 Weight 420g 5 Chassis Material Metal Table 1 Chassis Dimensions and Mechanical Descripti...

Page 17: ...TERFACE DESCRIPTIONS 3 1 Buttom side view DB9 connector Figure 4 RS232 RS422 RS485 for IS C3100 4100 The table below defines the RS 232 422 485 pin configuration on the wireless terminal Table 2 DB9 P...

Page 18: ...ion and Pinouts definition of IS C3100 4100 Name Description Function DC DC Input Power 9V 48V Terminal Block PWR V V Input Power 9V 48V Pin 1 is V Pin 2 is V When use DC for input the output power of...

Page 19: ...ssing the RESET button with a pointed object such as an un folded paper clip System reboot Hold the RESET button down for 1 second and then release Reset to factory default Hold the reset button down...

Page 20: ...would be no cellular signal received to establish the traffic communication For optimum RF performance the ISON wireless terminal has to be connected to an external RF antenna matched to 50ohms Please...

Page 21: ...1 RSSI 31 SIM1 Amber On Off SIM 1 is active or inactive Blink SIM 1 is not inserted or PIN code is incorrect SIM2 Amber On Off SIM 2 is active or inactive Blink SIM 2 is not inserted or PIN code is in...

Page 22: ...ully operates when inserting a SIM card Some IS C3100 4100 functionality may be lost if user trys to operate the wireless terminal without a SIM card Installing a SIM Card The SIM card slots are locat...

Page 23: ...ess the web console of IS C3100 4100 for further configuration or management Please configure the gateway such as default IP address 10 0 10 1 24 of IS C3100 4100 on your PC if you wish to route the t...

Page 24: ...mation of IS C3100 4100 3 6 1System Info Item Description Model name Display the model name Device name Display the device name System up time Display system run times Firmware version Display the Fir...

Page 25: ...address Display physical address IP address Display the IP address Subnet Mask Display the subnet mask 3 6 3 Cellular Info Item Description Cellular RSSI Signal Cellular WAN IP address Display the WAN...

Page 26: ...ge the configuration and also wish to update the settings on this device S a v e Item Description IP Address Enter the unique IP address for the IS C3100 4100 Subnet mask Enter the subnet mask to spec...

Page 27: ...o the base station within that time period it changes to 2nd priority SIM Data Session Retry Count Sometimes the cellular connection is terminated based on your ISP in such scenarios IS C3100 4100 s m...

Page 28: ...ocol if your service provider provided Username Enter the username for authentication if your service provider provided Password Enter the username for authentication if your service provider provided...

Page 29: ...to Apply all settings 2 Go to Save then click on the save button if you wish to update the configuration settings S a v e 3 7 3 DHCP Server The Dynamic Host Configuration Protocol DHCP save network ad...

Page 30: ...ondary DNS server Start IP address Enter the starting IP address in the IP address pool Maximum number of users Enter the number 1 999 of IP address to assign to DHCP clients Client lease time Enter t...

Page 31: ...apping setting 3 Click Apply to save settings Apply Save 1 Click to Apply all settings 2 Go to Save then click on the save button if you wish to update the configuration settings S a v e 3 7 4Port For...

Page 32: ...www ison tech com Item Description Port Forwarding 1 Select Protocol and input Public Port Internal IP and Internal Port 2 Enable the mapping setting...

Page 33: ...y of your IS C3100 4100 and wireless network system 3 8 1 Serial Setting Pic and function needed to be re checked 4 25 2017 email send for confirmation Item Description COM Port setting 1 Select Worki...

Page 34: ...ork management station which is called a network manager and are responded to by a network management agent within each managed device The SNMP versions are v1 v2c v3 SNMP v1 and v2c use community str...

Page 35: ...www ison tech com Item Description Enable 1 Enable the SNMP Agent setting 2 Click Apply to save settings 3 Need to go to Save then click on the save button to complete the process S a v e...

Page 36: ...unity write access string to permit access to SNMP agent The allowed string length is 0 to 255 and the allowed content is the ASCII characters from 33 to 126 The field is applicable only when SNMP ver...

Page 37: ...www ison tech com use an 8 character password Private object ID The private object ID OID is the enterprise value for the IS C3100 4100...

Page 38: ...blishing secure tunnels so that data can be exchanged in a secure manner IPSec is layer 3 protocol with authentication and encryption implementation Item Description IPSec Enable Select Enable to enab...

Page 39: ...he remote VPN server subnet IP of the local network Local netmask Enter the remote VPN server subnet netmask of the local network Local ID Enter an ID to identify and authenticate the local VPN gatewa...

Page 40: ...ding on the authentication mode you select Encryption algorithm Select the DES 3DES or AES128 algorithm for the VPN ISAKMP phase 1 encryption mode Hash algorithm Select the MD5 or SHA 1 VPN key exchan...

Page 41: ...re the OnCell G3470A LTE performs one of the following actions when connection to a remote IPSec tunnel is down Hold Keep the VPN tunnel Clear Clear the VPN tunnel Restart Re establish the VPN tunnel...

Page 42: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 42 Rev 1 1 IPSec Secure Tunnel Setup Example IS C3100 4100_A Configuration...

Page 43: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 43 Rev 1 1...

Page 44: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 44 Rev 1 1 The user can go to IPSec log to check the IPsec connection status...

Page 45: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 45 Rev 1 1 IS C3100 4100_B Configuration...

Page 46: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 46 Rev 1 1...

Page 47: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 47 Rev 1 1 The user can go to IPSec log to check the IPSec connection status...

Page 48: ...nual 48 Rev 1 1 Note You can verify the IPSec connection by running the ICMP Ping command In the above setup example scenario PC A can ping PCB 192 168 0 100 and PC B can ping PC A 10 0 10 100 to veri...

Page 49: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 49 Rev 1 1 3 8 2 OpenVPN...

Page 50: ...ure that IPSec based VPN setting function is OFF 3 8 3 X 509 Certificate X 509 is a digital certificate method mostly used for IPSec Authentication IS C3100 4100 can generate a trusted Root Certificat...

Page 51: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 51 Rev 1 1 IS C3100_A Configuration Steps Note 1 Please make sure to delete the previous root CA before generating the new one...

Page 52: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 52 Rev 1 1...

Page 53: ...ech com IS C3100 4100 Wireless Terminal User Manual 53 Rev 1 1 The user can go to the IP based VPN setting to enable the IPSec function also to create the IPSec connection session by clicking on the t...

Page 54: ...00 Wireless Terminal User Manual 54 Rev 1 1 Note 1 Please make sure that the function of OpenVPN is disabled first The user has to change the authentication mode also select the local certificate and...

Page 55: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 55 Rev 1 1...

Page 56: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 56 Rev 1 1 Note 1 Click to Apply all settings 2 Go to Save then click on the save button if you wish to update the configuration settings...

Page 57: ...with X 509 authentication connection status Note You can verify the IPSec connection with X 509 authentication method by running the ICMP Ping command In the above setup example scenario PC A can pin...

Page 58: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 58 Rev 1 1 IS C3100_B Configuration Steps...

Page 59: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 59 Rev 1 1...

Page 60: ...ech com IS C3100 4100 Wireless Terminal User Manual 60 Rev 1 1 The user can go to the IP based VPN setting to enable the IPSec function also to create the IPSec connection session by clicking on the t...

Page 61: ...00 Wireless Terminal User Manual 61 Rev 1 1 Note 1 Please make sure that the function of OpenVPN is disabled first The user has to change the authentication mode also select the local certificate and...

Page 62: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 62 Rev 1 1...

Page 63: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 63 Rev 1 1 Note 1 Click to Apply all settings 2 Go to Save then click on the save button if you wish to update the configuration settings...

Page 64: ...with X 509 authentication connection status Note You can verify the IPSec connection with X 509 authentication method by running the ICMP Ping command In the above setup example scenario PC A can pin...

Page 65: ...work problems by using the ICMP ping command Simply input the desired IP address in the Destination field and then press Ping button to issue the Ping command from the Web console interface You can pi...

Page 66: ...is available Ping Click to ping Note Please note that the TCP ports of 22 80 is not available on cellular s WAN port Also the cellular s WAN port of IS C3100 4100 would not resond to ICMP ping comman...

Page 67: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 67 Rev 1 1 Item Description Command Input AT command in the command field Send Click to send...

Page 68: ...assword as desired in the field Item Description Current Password Input current password New password Input new password Confirm the new password Input new password again Apply Save Click Apply to cha...

Page 69: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 69 Rev 1 1...

Page 70: ...0 Rev 1 1 Item Description Current Password Input current password New password Input new password Confirm the new password Input new password again Apply Save Click Apply to change password Need to g...

Page 71: ...4100 Wireless Terminal User Manual 71 Rev 1 1 3 10Update FW The IS C3100 4100 can be enhanced with more value added functions by installing firmware upgrades Please download the latest release firmwa...

Page 72: ...00 Wireless Terminal User Manual 72 Rev 1 1 Item Description Firmware File Click to load the firmware file Upload Click to upgrade the firmware 3 11Reset to Default All the configuration will be reset...

Page 73: ...iption Reset Click to reset IS C3100 4100 to default 3 12Status 3 12 1 IO Relay Status Item Description DI1 Click GET to obtain the status of DI1 DI2 Click GET to obtain the status of DI2 Relay Trigge...

Page 74: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 74 Rev 1 1 3 12 2 IPSec Log OpenVPN Log...

Page 75: ...inal User Manual 75 Rev 1 1 Syslog Please provide us the syslog in the text file upon request for further diagnosis and analysis purpose Item Description IPSec Log Record the IPSec log OpenVPN Log Rec...

Page 76: ...ev 1 1 3 13 Save Please make sure to complete this step in order to update all the configuration changes after you click on apply on each function s setting page Item Description Save Click Save butto...

Page 77: ...3 External input x2 External signal input source positive signal are DI1 and DI2 negative signal are COM_1 are COM_2 Power input range is 12V 48V it will be determined as positive It can be used for...

Page 78: ...D 43 4F 4E 46 49 47 53 54 41 47 45 31 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 9D MLB CONFIGSTAGE2 Waiting for IN STAGE2 HEX 4D 4C 42 2D 43 4F...

Page 79: ...www ison tech com IS C3100 4100 Wireless Terminal User Manual 79 Rev 1 1 CCP Setting Process via Internet RS 232 CCP Setting Process via SMS using admin phone number...

Page 80: ...d 1 Enabled End Tag Z Example MLB CONNECTIONPROFILE 6 2 192 168 100 99 27000 1 Z set 192 168 100 99 port 27000 to profile 2 for TCP Client Mode enabled Read Command Header MLB CONNECTIONPROFILE Connec...

Page 81: ...11 110 Parity Bit 1 None 2 ODD 3 EVEN Stop Bit 1 1 bit 2 2 bit HW Flow Control 0 Disable 1 Enable DTR Level 0 High Level 1 Low Level RTS Level 1 High Level 2 Low Level End Tag Z Example MLB CONNECTIO...

Page 82: ...w Control 0 Disable 1 Enable DTR Level 1 High Level 2 Low Level RTS Level 1 High Level 2 Low Level End Tag Z Response format Response UART Mode Baud rate Parity Bit Stop Bit HW Flow Control Disable En...

Page 83: ...Mode 5 Socket UDP Client Mode 6 Socket TCP Client Mode 7 Socket TCP Server Mode End Tag Z Example MLB INTERNETSETTING internet user123 pass456 2 Z set APN internet User Name user123 Password pass456 I...

Page 84: ...nt 5 Relay Event 6 Admin End Tag Z Response format Response Phone Number Phone Event Example Send MLB PHONESETTING 2 Z Response 886935123456 1 886935123456 is the event of Off Line that has been enabl...

Page 85: ...Time Retry Time Interval Example Send MLB RECONNECTSETTING Z Response 9999 5 Connecting maximum retry time is no limit and retry interval is 5 minutes Packing Setting Write Command Header MLB PACKING...

Page 86: ...d Tag Z Response Format Response Retry Time Retry Time Interval Example Send MLB REPORTDIOXSETTING Z Response SMS The DIO status will be reported via SMS Get DIO Write Command Header MLB GETDIOX DIO N...

Page 87: ...tput 9V 1 3A DC jack 5 5 2 1 ISA PSP 101 US Adapter Plug ISA PSP 104 British Adapter Plug ISA PSP 103 European Adapter Plug ISA PSP 102 Australia Adapter Plug ISA CAB 001 DC Jack power line 5 5 2 1 Ca...