6
Troubleshooting
If the heart rate is not displayed or the app and chest belt cannot be paired, please make sure of the
following:
- Is your Smartphone equipped with Bluetooth® 4.0/-Smart?
Older versions are not supported!
- The chest belt can only be connected with one of the apps previously specified.
The app must support Bluetooth® 4.0/-Smart connection .
- No PIN is required to connect Smartphone and chest belt via Bluetooth® .
If the heart rate is still
not displayed, check the
following:
Technical data
Battery
1 x CR2032
Chest belt adjustment range
60 - 105 cm
Weight
Transmitter module (without battery):
42 g
Weight, chest belt:
13 g
Compatible smartphones
Apple
: iPhone 4S and newer, iPad 3 and newer,
Android:
Smartphones that support Google-Android-
Version 4.3 and
Bluetooth®
4.0
Compatible Apps
e. g.
iSport Fitness Tracker, Strava, Runtastic Pro, Runkeeper,
Compatible heart rate monitors
e. g.
Polar, Timex, SUUNTO etc.
Bluetooth®
signal
SMART
Range via
Bluetooth® SMART
max. 10 m
Range via 5.3 kHz (open signal)
max. 80 cm
Subject to technical changes as part of constant product development.
Is the distance between the chest best and Smartphone too
far? (The maximum distance must be less than 10 m.)
Does the App in use support heart rate measurement?
Were the contacts moistened?
Does the transmitter module properly fit to the body?
Is the battery in the transmitter module discharged?