iSys iTerra IJ1800, Reference Manual

Page 1: ...1 1 0 Page 1 T T Th h he e e I I Im m ma a ag g gi i in n ng g g S S Sy y ys s st t te e em m ms s s G G Gr r ro o ou u up p p I I In n nc c c i i iT T Te e er r rr r ra a a I I IJ J J1 1 18 8 80 0 00 0 0 R R Re e ef f fe e er r re e en n nc c ce e e G G Gu u ui i id d de e e ...

Page 2: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 2 ...

Page 3: ...the purchaser for the product relating to the damages The limitation of liability provisions of this agreement reflect an informed voluntary allocation of the risks known and unknown that may exist in connection with the provisions of the goods and services provided hereunder by The Imaging Systems Group Inc and that such voluntary risk allocation represents a fundamental part of the agreement rea...

Page 4: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 4 ...

Page 5: ...c iTerra IJ1800 Reference Guide Rev 1 1 Page 5 1 Unpacking the Printer Box STEP 1 1 STEP 1 2 STEP 1 3 The iTerra IJ1800 Printer will be shipped on a skid Unwrap the packaging and remove lid from printer box Remove the outer shell of the box ...

Page 6: ... 1 1 Page 6 1 Unpacking the Printer Box continued STEP 1 4 STEP 1 5 STEP 1 6 The printer pedestal box should be located underneath the printer box Remove the printer from the box and place it on the floor Store the box and printer packaging in case future shipping is required ...

Page 7: ...Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 7 2 Assembling the Printer Pedestal STEP 2 1 STEP 2 2 Use parts 2 and 3 to attach the printer to the pedestal Assemble pedestal legs left and right ...

Page 8: ...stems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 8 2 Assembling the Printer Pedestal continued STEP 2 3 STEP 2 4 Install cross beam into left and right legs Install printer left and right supports onto the cross beam ...

Page 9: ...iTerra IJ1800 Reference Guide Rev 1 1 Page 9 2 Assembling the Printer Pedestal continued STEP 2 5 STEP 2 6 Install the media locator plate onto the right leg Once you have the printer unwrapped attach the iTerra IJ1800 printer to the pedestal ...

Page 10: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 10 ...

Page 11: ...J1800 Reference Guide Rev 1 1 Page 11 3 Unwrapping the Printer STEP 3 1 STEP 3 2 STEP 3 3 Place the printer on the floor near the assembled pedestal Make sure both packaging end caps are removed from the printer Remove the printer from the plastic bag ...

Page 12: ... with Pedestal dimensions Width 35 890mm Depth 29 95 743mm Height 39 18 996mm Two people should place the printer on the pedestal Make sure you lock the wheels If you do not wish to use the pedestal place the printer on a stable surface respecting the weight and dimensions of the iTerra IJ1800 described in previous step To secure the printer to the pedestal make sure you use the parts provided alo...

Page 13: ...Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 13 3 Unwrapping the Printer continued STEP 3 7 Once the printer is secured to the pedestal remove tape and the little storage bags from the printer ...

Page 14: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 14 ...

Page 15: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 15 4 Assembling the Media Basket STEP 4 1 Attach basket to the mounting bracket ...

Page 16: ...de Rev 1 1 Page 16 4 Assembling the Media Basket continued STEP 4 2 STEP 4 3 Once the printer is mounted onto the pedestal attach the basket to the pedestal cross support beam Ensure the locator pin of the pedestal crossbeam sticks through the slot of the basket bracket ...

Page 17: ... of Printer Packaging STEP 5 1 STEP 5 2 STEP 5 3 Open the hinged flaps on the right side of the printer Remove the foam packaging Close the hinged flaps at the right of the printer Insert the power cable into the printer and then into the power socket Wait 15 seconds before turning on the printer ...

Page 18: ...0 Reference Guide Rev 1 1 Page 18 5 Removal of Printer Packaging continued STEP 5 4 STEP 5 5 Press the Power key to switch the printer on The front panel and yellow light will start to flash Wait until the timer icon disappears WAIT UNTIL TIMER DISAPPEARS ...

Page 19: ...s at the right of the printer The ink cartridges for the iTerra IJ1800 are available through iSys Media They can be ordered by calling 1 866 415 4797 or visit www isys media com Match the color of the cartridge to the slot in the printer Insert the cartridge until it clicks into place As the ink cartridges are inserted the front panel will display the ink levels ...

Page 20: ...ys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 20 6 Installing Ink Cartridges continued STEP 6 4 Once the last ink cartridge is inserted only the printhead icons should be flashing ...

Page 21: ...stalling the Printheads STEP 7 1 STEP 7 2 STEP 7 3 Open the second hinged flap at the right of the printer The print carriage will move to the left then back to the right Wait for it to stop Wait 30 seconds before opening the printhead cover A Pull the printhead cover up and towards the front ...

Page 22: ...ng the Printheads continued STEP 7 4 STEP 7 5 STEP 7 6 The hook at the front should unlatch itself Lift the printhead cover back Unpack the printheads and remove the protective tapes Lift the small handle on the top of the printhead then match the color of the printheads to the slot in the printer ...

Page 23: ...STEP 7 7 STEP 7 8 STEP 7 9 Press the printheads firmly into their appropriate slots so they click into place returning the handle to its lower position Once all of the printheads are in place pull the whole printhead cover forward Return the printhead cover to its original position ensuring that the hook and the latch engage ...

Page 24: ...inter will automatically perform internal calibrations on the printheads and then on the alignment There must be paper loaded in the printer in order to complete this step Wait approximately 15 minutes until the timer icon disappears from the front panel When the timer icon disappears the printer will automatically perform a printhead alignment and a sheet will be ejected The printhead alignment s...

Page 25: ...ad the paper into the back of the printer ensuring the I Mark is facing down on the right hand side Loading paper from the back of the printer align the paper to the right then using 2 hands feed the paper into the load guide opening at the back of the printer until you feel it stop The printer will then beep twice Wait approximately two seconds while holding the paper straight IMPORTANT Do not pu...

Page 26: ...onduct a skew test to ensure the paper is aligned correctly If the paper is properly aligned the front panel will show a roll of paper If not properly aligned the printer will eject the paper and the front panel will show the roll misaligned icon If the fanfold paper is fed correctly you will only be able to print once you have installed the printheads and ink cartridges ...

Page 27: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 27 8 Loading Fanfold Paper continued STEP 8 7 If there is a paper jam see Appendix C ...

Page 28: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 28 ...

Page 29: ...P Configuration and Driver Installation 1 Connect the printer to the network The printer will try to obtain IP from your DHCP server 2 Power on the printer 3 Insert the iTerra IJ1800 CD into your PC see example on next page 4 Follow the instructions below to set up IP and install the driver ...

Page 30: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 30 9 IP Configuration and Driver Installation continued ...

Page 31: ...he Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 31 9 IP Configuration and Driver Installation continued STEP 9 1 STEP 9 2 Click the Next Buttton Select Wired option and click the Next button ...

Page 32: ...Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 32 9 IP Configuration and Driver Installation continued STEP 9 3 STEP 9 4 Searching for the printer Select the printer iTerra IJ1800 and click Next ...

Page 33: ...007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 33 9 IP Configuration and Driver Installation continued STEP 9 5 STEP 9 6 Setting Select the second option and click Next ...

Page 34: ... iTerra IJ1800 Reference Guide Rev 1 1 Page 34 9 IP Configuration and Driver Installation continued STEP 9 7 STEP 9 8 Select CD and the folder iSys iTerra IJ1800 Driver where you can find the driver Select the file iSysIJ18 inf and click Open ...

Page 35: ...tems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 35 9 IP Configuration and Driver Installation continued STEP 9 9 STEP 9 10 Select the iSys iTerra IJ1800 and click Next Click Printer Properties button to Set IP address ...

Page 36: ...s The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 36 9 IP Configuration and Driver Installation continued STEP 9 11 STEP 9 12 Select the tab TCP IP and type your IP address Click Install ...

Page 37: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 37 9 IP Configuration and Driver Installation continued STEP 9 13 STEP 9 14 Click Continue Anyway Click Finsh ...

Page 38: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 38 ...

Page 39: ... XP and Windows 2000 Centronics or USB STEP 10 1 STEP 10 2 You will need the driver CD or the driver files from the The Imaging Systems Group website www isys group com Open the Printers folder Mouse Click start Settings Printers or Keyboard Sequence Windows Key s p Click the Add Printer icon which will start up the Add Printer Wizard ...

Page 40: ...J1800 Reference Guide Rev 1 1 Page 40 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 3 STEP 10 4 Click Next Select how you would like the printer to be connected Make sure the Automatically checkbox is UNCHECKED ...

Page 41: ...ntinued STEP 10 5 STEP 10 6 Select the output port you would like then select Next Note if the printer is on a TCP IP address use the Jetdirect Software supplied to change the IP address of the printer Then use create a new port option if a TCP IP port has not already been created To create a TCP IP port you will need the printers IP address Select Have Disk ...

Page 42: ...c iTerra IJ1800 Reference Guide Rev 1 1 Page 42 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 7 STEP 10 8 Select Browse Select CD and the folder iSys iTerra IJ1800 Driver where you can find the driver ...

Page 43: ...ng Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 43 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 9 STEP 10 10 Select the file iSysIJ18 inf and click Open Click Next ...

Page 44: ...age 44 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 11 STEP 10 12 Select Replace existing driver and click Next You can change the name of the printer if you like to something more recognizable such as Jerry s IJ1800 Printer Then click Next ...

Page 45: ...0 Reference Guide Rev 1 1 Page 45 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 13 STEP 10 14 You may share the printer with other users if you like Click Share name and enter the information Click Next Click Next ...

Page 46: ...nc iTerra IJ1800 Reference Guide Rev 1 1 Page 46 10 Manually Installing the IJ1800 Driver Windows XP and Windows 2000 continued STEP 10 15 STEP 10 16 Click Finish Click Continue Anyway Once the files are copied the printer is ready for use ...

Page 47: ...from the computer you will be installing this application on the installation application will download and install Microsoft s Frameworks for you if not already installed and will continue on to finish installing the iSys IJ1800 Printer Monitor If you do not have access to the internet a copy of the Microsoft Frameworks application has been included on the supplied CD within the MS Frameworks dir...

Page 48: ... 1 Retrieving The Printers IP Address STEP 11 2 Click Settings then Printers and Faxes NOTE Running the application for the first time will require that you know the IJ1800 s IP address If you have the printer driver installed for the printer you would like to monitor you can usually retrieve the IP address from the Printer Properties under the Ports tab ...

Page 49: ...Monitor Application continued STEP 11 3 STEP 11 4 Right clicking on the printer will open a selection sheet where you can select the Properties item Notice the IP in the above case The IP for this printer would be 192 168 102 206 If you still don t know the IP address you should talk to your technical support personal ...

Page 50: ...rinter Monitor Application continued STEP 11 5 Running the Application STEP 11 6 Functionality The Settings Tab Upon running the application for the first the application looks very plain The only option you have is to click the Add IP button Through clicking the Add IP button a few more input items are revealed ...

Page 51: ...l turn green if a IJ1800 was found or turn red if one wasn t The box has two functions relating to the General tab at the top of the application window With a value of 0 the user has the option of hitting the Manual Update button or with a value greater than 0 it will automatically update the General screen every X number of minutes After you have entered a IP address and a text reference about th...

Page 52: ...y The status will change to reflect what the printer is doing The item may change to the following items Printing Drying Media Accessing Pens Aligning Pens Loading Media Unloading Media Checking Pens Nesting Plots Cancelling Job and Replacing Print Kit The other unique item is the Manual Update button which is only present if the polling interval is a value of 0 Functionality The General Tab This ...

Page 53: ...ect Align printheads and clean pens are fairly simple functions and basically only require that there is media present Media calibration requires a 3 step process 1 print a plot 2 scan the plot 3 reset the rear paper feed path Note The Media Calibration button does not respond immediately and usually takes 10 seconds to retrieve data from the printer If the data has been retrieved correctly the bu...

Page 54: ...IJ1800 Reference Guide Rev 1 1 Page 54 11 Installation of the Printer Monitor Application continued STEP 11 10 IMPORTANT Media calibration requires a sheet of blank paper the same as the fan fold media you are using with minimum dimensions of 11 x17 ...

Page 55: ...on Plot You may notice some sounds coming from the printer Wait until the front panel shows the No Media symbol Place the plotted sheet of paper from step 1 into the rear paper path using the 17 side with the printed arrows face up into the printer first You will notice that the printer will not automatically accept the media you will have to press the OK key on the front panel It may be best for ...

Page 56: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 56 ...

Page 57: ...Display area 2 OK key Indicates to the printer that you have now loaded paper and the printer may start printing you have corrected a problem i e you have removed jammed paper or replaced a failing printhead and that the printer should continue with its activity i e it should resume printing 3 Cancel key Cancels the current operation 4 Attention light The Attention yellow light is on when the prin...

Page 58: ...e four icons shown here refer to the amount of ink in each of the ink cartridges A flashing printhead icon at the bottom indicates a problem with that printhead When flashing Printing cancelling job drying powering off The icon flickers if the top or side cover is open Action Close the top cover or close the side cover When off Printer is powered off idle or awaiting user action ...

Page 59: ...n flashing Out of paper or paper stalled Action Add paper or clear the paper path When off Normal When on The fanfold paper is loaded When flashing You are out of paper or the fanfold paper is stuck Action Load paper or clear the paper path When off There is no paper loaded When flashing The paper is misaligned and must be reloaded to print Action Reload the paper When off Normal ...

Page 60: ...ress a Key Paper Jam Hardware Error When flashing Printer waiting Action Press the OK key When flashing Paper jammed paper stalled or carriage stalled Action Clear the paper jam Appendix C for more information When off Normal When flashing Hardware error Action Call iSys Authorized Service Personnel Phone 1 866 415 4797 When off Normal ...

Page 61: ...anel continued Unload Paper Paper Misaligned When flashing The printer is waiting for you to unload the paper manually Action Unload the paper completely When off Normal When flashing The paper is misaligned and must be reloaded Action Unload the paper and reload it paying special attention to alignment When off Normal ...

Page 62: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 62 ...

Page 63: ...per at the perforations closest to the front of the printer If you want to unload the fanfold paper press the cancel and OK keys on the front panel at the same time If the fanfold paper is longer you may have to press the 2 buttons numerous times in order to remove the paper IMPORTANT Do not pull on the fanfold paper once it is taken up into the printer that is if there is any resistance ...

Page 64: ... 2007 iSys The Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 64 ...

Page 65: ... Rev 1 1 Page 65 Appendix C Paper Jam Press the OK button the upper right key on the printer s front panel If this does not solve the problem Turn off the printer Tear the fanfold paper at the perforations to remove excess paper from the front and the back at the printer ...

Page 66: ... from the paper Slide assembly to the right Lift the top cover and pull out any paper that may be stuck Be careful when you lift the cover not to damage or disturb the tubes or other internal parts of the printer Carefully pull the paper out of the printer from the front and the back If you do not pull it out straight you may damage the paper sensor ...

Page 67: ...Imaging Systems Group Inc iTerra IJ1800 Reference Guide Rev 1 1 Page 67 Appendix C Paper Jam continued Put the media width slider back to its original location Turn on the printer Reload a clean I Mark sheet of paper ...