UPDATE, RESTART, AND ERASE
Update iTouch Connected Firmware:
If there is a new firmware update available for your
iTouch Connected, you will receive a pop-up notification to download it within the iTOUCH
Wearables app. If you do not receive said notification, tap the device icon from the naviga-
tion bar. Then go to Update Firmware where you will see a red dot on the Update Firmware
tab, signifying that an update is available. Tap the Update button to begin updating your
iTouch Connected. Be sure that your analog smartwatch remains within Bluetooth range of
your phone while updating. Once your update is completed, your watch will automatically
reset.
Restart Your iTouch Connected:
If you can’t sync your iTOUCH Connected, or if you have
trouble with connected GPS or tracking your stats, you can restart your watch from your
wrist. From your iTouch Connected, tap anywhere between 2’3 o’clock on your watch to
navigate to the power icon screen. Then, tap and hold anywhere between 2-3 o’clock on the
watch to power it off. Once your watch has fully powered off, wait 2 full minutes. Then, sim-
ply tap and hold anywhere between 2-3 o’clock on the watch to turn it back on again.
WEAR AND CARE
All iTouch Connected products are meant to be worn all day and night, so it’s important to
follow a few simple guidelines as you wear and care for your device.
To keep your band clean and your skin happy, we recommend the following tips:
• Clean your band and wrist regularly - especially after intense workouts or sweating.
• Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT
use hand soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which
could get trapped beneath the band and irritate your skin.
• Always pat dry the band before putting it back on
Note: Although the iTOUCH Connected Analog Smartwatch is waterproof, it is not good for
your skin to wear a wet band for long periods of time.
Make sure to wear your band loosely enough that it can move back and forth on your wrist.
Prolonged rubbing and pressure may irritate the skin, so give your wrists a break by
removing the band for an hour or two after extended wear.
IMPORTANT TIPS:
If you have allergies, asthma, or eczema, you may be more likely to experience a skin
irritation or allergy from a wearable device. If you start to experience skin irritation or
redness on your wrist, remove your device. Contact a dermatologist if symptoms persist
longer than 2-3 days of not using your wearable device.
