IT16RES/RB-USER MANUAL
HOW DOES TRASH CAN RETAINER RING WORK?
Problem
Solution
1. The trash can is brand
new, and only works
occasionally
Peel off the thin, transparent protector/sticker on top of the sensor eye. If the
lid
still doesn’t work regularly, try a new set of batteries. Then follow the
General Troubleshooting Steps below.
2. The lid stays open or lid
opens and closes
continuously
The sensor eye may be affected by dirt, stain, dust, moisture or reflection.
Move the trash can to a different location or turn the trash can slightly so
that the sensor faces another direction, and follow the General
Troubleshooting Steps below.
3. Grinding noise when the
lid opens/closes
This can be caused by broken gears, lid hinge
Check the hinges that connect the lid if it is broken
Follow the General Troubleshooting Steps below
Visit Trashcanparts.com to order a new lid unit
Contact us through TouchlessTrashcan.com for warranty service
4. The lid does not
open/close
Important: Do not use batteries
and AC power adaptor at the
same time. Trash can can only be
powered by one power source at
a time.
If you are using Batteries:
Make sure batteries are inserted correctly and close the battery cover
firmly
Turn power s
witch to “ON" position to see if there's any indication light
If you are using AC Power Adaptor:
Unplug the adaptor and insert new alkaline batteries to see if the lid
works on battery
If the trashcan works with batteries, the AC adaptor may be broken
5. I wave my hand over the
sensor eye, but the lid
does not open
It is not a motion sensor, you should hold your hand or object steadily (do
not wave your hand) within 4-6 inches on top of the sensor eye for it to
detect and open.
6. Why is the indicator light
flashing in yellow/amber
color?
The battery power is low. Replace all batteries with a new set of alkaline
batteries. Do not use rechargeable batteries or mix old batteries.
7. Cannot remove Lid Unit
Lid
’s lock latch (Picture 2) is locked. Unlock the latch as shown in Operation
Instructions Section
General Troubleshooting Steps:
(1)
Turn off power switch, remove battery or AC power adaptor, then rub and wipe clean the sensor area with a soft
damp cloth and dry it immediately with a soft dry cloth. Re-insert batteries or plug in AC adaptor (DO NOT USE
battery and AC adaptor at the same time).
(2)
Place trash can in an open area where nothing is blocking or within 10 inches of the sensor eye. Make sure no
sunlight or spotlight shines on the sensor. Turn on the power and try opening lid again.
(3)
If trash can is still not working correctly, remove the batteries or AC adaptor. Let trash can sit for at least 2 hours to
reset. Try opening lid after reset.
If your trash can is still not working after trying these troubleshooting steps, please contact us
through TouchlessTrashcan.com for warranty service.
Touchless Trashcan is distributed by iTouchless Housewares & Products, lnc. (iTouchless)
with the highest quality components and most advanced technologies available. The trash can
is warranted to be free from defects in material and workmanship, given normal use and care,
for 365 days from the date of the original purchase with proof of purchase within the United
States and Canada. iTouchless will only honor warranty requests from orders placed with our
authorized dealers. Items sold as used, floor sample or refinished are sold solely under the
terms and conditions of the selling party; iTouchless will not warrant such purchase. iTouchless
will repair or replace a working condition Trash Can thereof which fails as the result of such a
defect during the warranty period.
The warranty is the customers' exclusive remedy for product defect and does not apply to:
User modification
Attachments to product by user that causes damage
Any product, on which the seals and/or serial numbers have been broken, removed,
tampered with, defaced or altered in any manner
Damage caused by abuse, misuse, accident, water or theft
Except as stated above, iTouchless makes no express or implied warranties as to any product,
in particular, makes no warranty of merchantability or of fitness for any particular purpose.
iTouchless shall not be liable for consequential or incidental damages arising from any product
defect. Our Liability is limited to the replacement of any defective product. iTouchless expressly
disclaims all warranties not satisfied in this limited warranty. Any implied warranties that may
be imposed by law are limited to the terms of this limited warranty. The Plastic Bucket and
Battery Cover are not covered by this warranty.
If Trash Can should fail during the warranty period, contact us through
http://www.TouchlessTrashcan.com/contactus
to request a Repair # before returning to us. We
WILL NOT ACCEPT packages without a Repair#. Remember to return package FREIGHT
PREPAID by an insured carrier such as UPS and include a check for the return postage along
with authorized repair #. Please refer to the warranty email provided by iTouchless for details.
All warranty fees (including return postage) are subject to location, and fee references are as
following: for Contiguous 48 U.S. States $9.95 and up, for Alaska and Hawaii $29.95 and up,
for Canada $19.95 and up. iTouchless will not cover any warranty service postage fee.
Return Address:
iTouchless Housewares &
Products, Inc
23497 Eichler Street, Unit A, Hayward, CA 94545, USA
Attn: Product Return Repair #______________
Subject to the above conditions, we will repair or ship you a working Lid Cover within 30
working days after receipt. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state and province to province. For more information, please
visit our website at www.TouchlessTrashcan.com
Thank you for purchasing the Touchless Trashcan®!
and more...
For other iTouchless innovative sensor products, please visit us at www.iTouchless.com
ATTENTION:
1.
Do not immerse the Lid Cover in water because it is equipped with many electronic parts. You can
clean it with a slightly damp cloth.
2.
Do not press or force the trashcan lid to close. Lid will close automatically after your hand or debris is
removed from sensor zone.
3.
Replace batteries immediately when the indication light turns to yellow/amber to prevent damage to
the electronic components from chemicals leaked from old batteries.
4.
Avoid direct sunlight on the infrared sensor.
5.
Ensure there is enough room to operate the trash can without blocking the opening and closing of the
lid.
6.
Do not use a power adaptor that is not authorized by iTouchless; it may result in fire, electric shock or
injury.
7.
Do not use power adaptor and battery at the same time to operate the trash can. It can only be
powered by one source at a time.
8.
Do not overstuff trash bag. It may cause tearing or difficulty removing.
9.
Automatic parts may not be suitable for small children or pets.
To order accessories and parts, please visit website www.trashcanparts.com
•
Official AC Power Adaptor
•
Trash Bag Retainer Ring
•
Battery Compartment Cover
•
Stainless Steel Cleaner
•
Premium Trash Bags
•
Carbon Filter Refills
8.
9.
TOUCHLESS TRASH CAN
Problem or Damaged Package? DO NOT RETURN TO STORE
Contact us on
www.iTouchless.com/contacts/
or
call toll free 1-844-660-7978 for instruction.
TROUBLESHOOTING Q & A
ONE (1) YEAR LIMITED WARRANTY
(A) LOCK (B) REMOVE
3D FILTER COMPARTMENT
SLIDE
LOCK REMOVE
Fig. 1
Fig. 2
Fig. 3
®
MADE IN CHINA
©
2011 iTouchless Housewares & Products, Inc. All Rights Reserved
.
WARNING:
Since this product opens automatically, it may not
be suitable for small children or pets.
1) Put garbage bag
inside the trash can
2) Lift up the retainer
ring and wrap the top
of the bag over it
3) Set the retainer ring
down to secure bag
1) Put garbage bag
inside the trash can
2) Lift up the retainer
ring and wrap the top
of the bag over it
3) Set the retainer ring
down to secure bag
