ITS Telecom VME Elite, User Manual

Page 1: ...Release 1 7 December 2008...

Page 2: ...es made to the hardware or software described does not necessarily render this publication invalid WARRANTY In the event that the product proves to be defective in workmanship or materials within a pe...

Page 3: ...ity Program 3 2 2 1 Installing the PMM Software 4 2 2 2 Starting the PMM Utility Program 7 2 3 Personal Mailbox Management Screen 8 2 3 1 Mailbox Settings 8 2 3 2 Mailbox Notifications 11 2 3 3 Mailbo...

Page 4: ...e full advantage of available options There are two methods you will use to set up your new VMS Personal Mailbox Management PMM Utility Program especially IP network designed graphic user interface GU...

Page 5: ...ry recommended to associate WAV files with the MS Media player software 2 2 Setting Up the PMM Utility Program This section describes how to install and start your PMM software on the PC that you will...

Page 6: ...he CD Open the Software directory open the PMM Installation directory and double click the Setup exe file PMM Setup window opens Figure 1 Select the appropriate PMM installation software directory whi...

Page 7: ...nstallation Complete Screen During your PMM installation a new driver is added to your PC that lets the PMM software automatically convert an attached VMF file in an E mail to a WAV or a graphic file...

Page 8: ...ty 6 To forward an attached VMS voice message file you must first open the attached VMF file it is converted to a WAV and then save it as the new WAV file You can now attach this saved WAV to your E m...

Page 9: ...action is automatically performed for the mailbox number that was defined during the installation You are not able to read parameters from a different mailbox A message box may prompt you to Work Off...

Page 10: ...n The main Personal Mailbox Management screen is divided into three pages Mailbox Settings Mailbox Notifications Mailbox Statistics 2 3 1 Mailbox Settings The Mailbox Settings page provides numerous s...

Page 11: ...Sign Ring System rings the extension number once to inform the mailbox owner of new messages Rings System rings an internal or external number for a period of time to inform the mailbox owner of new m...

Page 12: ...message and prevents the phone from ringing All calls are automatically diverted to voicemail Note No calls can be transferred from an Automated Attendant to an extension in DND mode Time Stamp Plays...

Page 13: ...left Mailbox Notifications work on condition that the Local Notifications Type is not None and an Extension to Notify has been entered Figure 5 PMM Mailbox Notification Page The mailbox owner can only...

Page 14: ...he following entries 1234567890 Note A B C D are also acceptable DTMF code options that you can enter But they will appear only if the pager supports their display Number Enter the required number as...

Page 15: ...ing the received message will be sent to the target E mail address Voice fax message attached and saved The E mail with the attached media file containing the received message will be sent to the targ...

Page 16: ...Statistics page displays the following usage figures Parameter Usage Number of new messages Shows the number of the new messages that have not been heard Number of saved messages Shows the number of...

Page 17: ...your mailbox data and to send changes you make in your personal mailbox settings to the VMS To refresh your mailbox data a When inside the PMM program click Refresh b Click OK To upload changes for yo...

Page 18: ...gs Dial the Company PBX pre defined voice mail number and enter the personal voice mail password 1234 in default Use the outline in Figure 7 for a quick reference guide to mailbox menus or continue to...

Page 19: ...VMS User s Guide PMM Utility 17 Figure 7 Mailbox Quick Reference Guide User s Main Menu...

Page 20: ...VMS announces the number of received messages and plays the main menu press the digit corresponding to the required option By entering an internal caller can reach the Company Opening Greeting If the...

Page 21: ...ilbox 1 5 Reply to the message sender Note This feature works only if the attached PBX supports Caller IDs or if the message was left from an internal extension calling through the VMS 1 6 Call to mes...

Page 22: ...r mail client such as Microsoft Outlook and you can view it as a graphical file using a graphical program such as Microsoft Paint or Photo Editor Once deleting the e mail message the fax message will...

Page 23: ...MM Utility 21 Digit Usage 2 3 Set the Directory Listing parameters 2 4 Change the Mailbox Access Password 2 5 Change advanced features 2 6 Set the External Notification parameters if allowed 2 9 Retur...

Page 24: ...o the Mailbox Settings Menu 3 1 2 2 Mailbox Settings 2 Name 2 Choose from the following options Digit Usage 2 2 1 Play the current recording 2 2 2 Record a new name 2 2 8 Delete the current name 2 2 9...

Page 25: ...1 Activate Do Not Disturb DND Enabled or Disabled 2 5 2 Set the Mailbox Language 2 5 3 Set the Time Stamp Playback Status 2 5 4 Set the Caller Id Stamp Playback Status 2 5 5 Set the Transfer options...

Page 26: ...one 1 Pager 2 or SMS 3 4 Set Target Notification Number Note The Phone Number field supports DTMFs 0 9 Note From the PMM screen you can also add the following A B C D 5 Set Notification Task Start Tim...

Page 27: ...n the Offline mode so ignore this request To retrieve a voicemail message a Access your e mail account The voicemail message appears in the inbox Figure 8 Figure 8 Outlook Client b Double click the me...

Page 28: ...retrieve a fax message a Access your e mail account The fax message appears in the inbox and FAX Voice Message appears in the subject field b Double click the attachment A graphic TIFF file opens by u...