* Please note that in order to have your merchandise repaired and replaced by
warranty, you must contact our customer service representatives by email, and
get RMA number.
Basic warranty Statement
This product is warranted to the original purchaser ONLY, to be free from defects in
materials and workmanship under normal use, for
ninety (90) DAYS
(parts and labor)
and
one (1) YEAR
(parts only) from the date of original purchase. We agree under the
warranty period to replace product if it is determined to be defective at "No Charge"
This limited warranty does not cover any loss or damages that occur as result of:
Cosmetic damage.
Shipping or improper installation or maintenance.
Misuse.
Neglect.
Any cause other than ordinary commercial or industrial application.
Adjustment by non-authorized source or any of the products firmware or hardware
that you or any third party have modified or altered.
Improper environment.
Excessive or inadequate heating or air conditioning or electrical power failures,
surges. connection to improper voltage supply or settings or other irregularities.
Accidents, acts of God.
In the United States and Canada contact Customer Service at www.iviewus.com
A sales receipt/proof of purchase indicating date of purchase.
Your Name. Place of Purchase. Address. Unit Model.and Description of Problem.
Send the unit pre-paid to the address below in the original packaging or reasonable
substitute to prevent damage.
No return will be shipped back to a PO BOX.
All of the accessories that came with the product package must be sent along with
the main unit.
Please include your check or money order in the amount of
$30.00
to cover
handling and return shipping charges We will not be responsible for delays or
unprocessed claims resulting from purchaser's failure to provide any or all of the
necessary information.
There is Additional Shipping Charge for areas outside of United States. For
shipping charge please consult with our customer service.
To obtain factory service, the original purchaser MUST present the following:
1.
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