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Alarm

6 720 643 415

 

(2010/03)

29

11.7.18 Faulty protective anode E41.F31
Function:

 Does not affect the compressor or additional 

heat. The alarm is activated when the anode in the hot 
water heater is broken or does not work.

Reset condition:

 The anode should be taken care of so 

as to prevent corrosion in the hot water heater.

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Acknowledgement is required.

B

Contact the dealer.

11.7.19 Failure on sensor E11.T1 flow
Function:

 The system switches over to control based on 

sensor T8. The alarm is activated when the sensor's 
value indicates a temperature lower than 0 °C.

Reset condition:

 The value of the sensor indicates >0 °C. 

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Automatic once the alarm cause has 

disappeared.

B

Contact the dealer if the alarm remains active for 
more than three hours or recurs often.

11.7.20 Short circuit on sensor E11.T1 flow
Function:

 The system switches over to control based on 

sensor T8. The alarm is activated when the sensor's 
value indicates a temperature higher than 110 °C.

Reset condition:

 The value of the sensor indicates 

< 110 °C. 

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Automatic once the alarm cause has 

disappeared.

B

Contact the dealer if the alarm remains active for 
more than three hours or recurs often.

11.7.21 Failure on sensor E12.T1, E13.T1... flow
Function:

 The mixing valve for the circuit is closed 

completely. The alarm is activated when the sensor's 
value indicates a temperature lower than 0 °C.

Reset condition:

 The value of the sensor indicates >0 °C. 

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Automatic once the alarm cause has 

disappeared.

B

Contact the dealer if the alarm remains active for 
more than three hours or recurs often.

11.7.22 Short circuit on sensor E12.T1, E13.T1... flow
Function:

 The mixing valve for the circuit is closed 

completely. The alarm is activated when the sensor's 
value indicates a temperature higher than 110 °C.

Reset condition:

 The value of the sensor indicates 

< 110 °C. 

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Automatic once the alarm cause has 

disappeared.

B

Contact the dealer if the alarm remains active for 
more than three hours or recurs often.

11.7.23 Failure on sensor T2 outdoor
Function:

 In the event of a failure on T2, the outdoor 

temperature is set to 0 °C so that the heat pump can 
continue to produce heat. The alarm is activated when 
the sensor's value indicates a temperature lower than 
-50 °C.

Reset condition:

 The value of the sensor indicates 

> -50 °C. 

Category:

 H.

Alarm lamp/buzzer:

 Yes.

Restart:

 Automatic once the alarm cause has 

disappeared.

B

Contact the dealer if the alarm remains active for 
more than three hours or recurs often.

Summary of Contents for Greenline HE C6-C11

Page 1: ...User Guide Greenline HE 6 720 641 855 01 1I C6 C11 E6 E17 Art no 6720643415 Version 2010 03 ...

Page 2: ... menu display 11 8 Information from the heat pump 12 8 1 Operating information 12 8 2 Info button 12 8 3 Operating symbols 12 9 Heating general 13 9 1 Circuits for heating 13 9 2 Control method for heating 13 9 3 Clock setting of heating 13 9 4 Operating modes 13 10 Settings Customer level 14 10 1 Mode button functions 14 10 2 Room temperature 14 10 3 Hot water 19 10 4 Holiday 21 10 5 Energy measu...

Page 3: ...ure that children never operate this appliance unsupervised or play with it B Ensure that only personnel who can operate this appliance correctly have access to it Service and maintenance B Only qualified personnel may carry out repairs Incorrect repairs can lead to serious risks to the user and a reduction in savings B Only use original spare parts B Service and maintenance must be carried out an...

Page 4: ...alarm triggering or performing basic maintenance actions If the problem is repeated you should contact the dealer 2 2 Heat pump function The heat pump consists of four main parts Evaporator Evaporates the refrigerant to gas and at the same time transfers the heat from the collector to the refrigerant circuit Condenser Condenses the gas to fluid again and transfers the heat to the heating system Ex...

Page 5: ...ree heat transfer fluid it starts to boil A vapour is formed which is then led into the compressor The temperature of the vapour is 0 C The pressure of the refrigerant increases in the compressor and the temperature of the vapour rises to approx 100 C The hot gas is then forced into the condenser In the condenser the heat is transferred to the house s heating system radiators and floor heating and...

Page 6: ... installed and that the flow and Δ temperatures on the hot and cold sides are adjusted as recommended The value should therefore be regarded as an estimate of the actual emitted output The margin of error in the calculation is normally put at 5 10 In addition the energy output is affected by the outdoor temperature the settings for the thermostat and room controls and heat pump usage Ventilation i...

Page 7: ...ergency operation when the heat pump is stationary The heat pump can also be dimensioned to cover the needs of the house to a somewhat lower degree and then will need additional heat for the time of the year when it is coldest The additional heat also helps in the event of emergency operation extra hot water and hot water peak The additional heat is provided through electric additional heat The co...

Page 8: ...the dial to see more menus on the same level or change a set value Press the dial to change to a lower menu level or save a change 5 6 Return button Use to Go back to the previous menu level Leave a setting display without changing the set value 5 7 Mode button Use to change type of operation Change type of operation 5 8 Info button Use to see information from the control unit about operating mode...

Page 9: ...r demand Maximum operating time for hot water at heating demand Holiday Circuit 1 and Hot water Circuit 2 3 optional Energy measurements Generated energy Consumption electric additional heat Timers Timers that are running are displayed for example for Extra hot water duration External control External input 1 2 External input circuit 2 3 optional General Set date Set time Summer winter time Displa...

Page 10: ...ure 6 Circuit flow temperature 7 Circuit number Fig 5 Initial menu circuit 2 is displayed 7 2 Finding desired function and changing value Menu overview Æ Page 9 shows the main functions that are reached with and the dial B Press Fig 6 B Turn the dial to mark a desired menu bar Fig 7 B Select the function by pressing the dial The first three menu functions under Hot water are displayed Fig 8 B Turn...

Page 11: ...ter 3 The arrow shows that there is new menu on the next level 4 The points show that the next level is a setting window 5 The function is marked 6 Three of the functions under Hot water Fig 15 Help information 2 1 Graphic display of the value 2 Highest possible value 3 Unit 4 Previous value 5 New value Saved when the menu dial is pressed 6 Lowest possible value Fig 16 Help information 3 1 Option ...

Page 12: ...initial menu B Press in a menu display The detailed information is displayed for as long as is pressed B Release The menu display is displayed Fig 18 8 3 Operating symbols Symbols for different functions and components for which there is a need or which are in operation are displayed in the bottom right corner of the Initial menu Fig 19 Operating symbols 1 Compressor 2 Alarm compressor additional ...

Page 13: ...e the indoor temperature of the house For example this can be when a stove or fan assisted radiator is used in the house or if the house is sensitive to the wind or exposed to direct sunlight 9 3 Clock setting of heating Program control The control unit offers a possibility to define two individual programs for time control of the heating Holiday the control unit has a program for holiday mode whi...

Page 14: ...rcuits with cooling Extra hot water duration B For a description of setting Extra hot water ÆChapter 10 3 10 2 Room temperature Press the button in the standard display to open the main menu Select Room temperature to adjust the heating The following options are available under Room temperature General Circuit 1 Heating Circuit 2 3 General Summer winter time Winter operation Factory setting 0h Low...

Page 15: ...o not tolerate such high temperatures Fig 20 Radiator The images display the factory setting curve for radiator circuit At 2 5 C the flow set point is 37 4 C Fig 21 Underfloor The images display the factory setting curve for underfloor circuit At 2 5 C the flow set point is 27 2 C Heat curve set for each circuit If the room temperature is perceived to be too high or too low in the circuit it is pr...

Page 16: ...e Fig 24 B Turn the menu dial to change the value Press the dial to save or use to return without saving In the window the square is marked again and any changed values are displayed after the square In addition the curve is updated according to the new value Change a specific value for example the value at an outdoor temperature of 0 C B Turn the menu dial when the square is marked until 0 C is m...

Page 17: ... majority of cases Program 1 and 2 These selections provide an opportunity to define own programs for time control by adjusting the start and stop times as well as a normal and an exception temperature To set the desired time of day B Select Program 1 or Program 2 B Go to menu View edit active program B Select day by turning the menu dial Fig 27 B Press the menu dial to mark the value to be change...

Page 18: ...ature B Use this function to simply increase or decrease the heat when there are no room sensors gives approx 1 C lower room temperature gives approx 0 5 C lower room temperature gives approx 0 5 C higher room temperature gives approx 1 C higher room temperature Room temperature influence Setting is carried out in the same way as in the menu Room sensor Æ Chapter 10 2 The setting is used in the te...

Page 19: ...te and deactivate the heat demand The following applies to Circuit 2 3 When the actual value for the mixed circuit s T1 is low in relation to the set point value more heating water is shunted into the circuit so as to maintain the set point value If the flow line temperature has been below the set point value for a certain period of time there is heat demand and the compressor produces heat before...

Page 20: ...time Active program View edit active program The menu is displayed only if Program 1 or Program 2 has been selected Programs are changed in the same way as for Room temperature program ÆChapter 10 2 Hot water mode B Select hot water mode Economy means that the hot water is permitted to cool slightly before hot water production starts compared to Comfort Heating stops at a slightly lower temperatur...

Page 21: ...and ends at 00 00 Both the start and end date are included in the period B Terminate the period prematurely by indicating No in the menu Activate holiday function Room temperature B Set the room temperature that should apply to the circuit during the period Copy to all heating circuits Block hot water production Circuit 2 3 Activate holiday function Start date Stop date Room temperature B Set the ...

Page 22: ...me B Check and change if necessary date and time These are used by the control unit to manage the different clock settings e g holiday and room temperature program Summer winter time B Select if there should be automatic change over between summer and winter time or not times according to EU standard Display backlight intensity B If necessary change the background light of the control panel Langua...

Page 23: ...tting applies to all alarm buzzers Blocking time B Set the times between which alarms buzzers should not be allowed to produce an acoustic signal Alarm indication control unit Block alarm buzzer The setting applies only to the control unit s alarm buzzer Alarm indication room sensor Block alarm buzzer The setting applies only to circuit 1 The setting applies to Circuit 1 and to a CANbus connected ...

Page 24: ... can be blocked for a certain part of the day or completely In the event of a warning alarm the alarm buzzer does not sound 11 3 Acknowledgement of alarms Acknowledgement means that you have to press to make the alarm window disappear What happens after acknowledgement is described in the respective alarm description In most cases warnings do not have to be acknowledged The alarm window disappears...

Page 25: ...there are more during the period a category A alarm is sounded M Used for board connection problems 11 6 Alarm window When an alarm warning occurs the display shows information about what has happened At the same time information is saved in the alarm log The alarm symbol is displayed in the initial menu of the control panel Æ Chapter 8 3 Example of an alarm Fig 29 Meaning A B C D E F G h In J K L...

Page 26: ...e goes back to the permitted level Category A Alarm lamp buzzer Yes Restart Acknowledgement is required B Check that the air ways to and from the heat pump are not obstructed B Contact the dealer if the alarm remains after acknowledgement 11 7 3 Tripped high pressure switch E2x RHP Function Compressor stops Activated when the pressure in the refrigerant circuit becomes too high Alarm timer starts ...

Page 27: ...after acknowledgement 11 7 9 Phase error E2x B1 Function Compressor stops Activated when one of the phases in the voltage supply is missing or when there is a phase sequence error A voltage difference 15 between the phases also results in an alarm Alarm timer starts Yes Reset condition The error has been remedied and the phase guard is under voltage In the event of a voltage difference The differe...

Page 28: ...on sensor E31 T32 anti freeze cooling Function The mixing valve in the collector circuit is closed Activated when the sensor s value indicates a temperature lower than 10 C The sensor is used in certain cooling applications and is placed in the collector circuit for cooling to prevent the heat exchanger from freezing Reset condition The value of the sensor indicates 10 C Category G Alarm lamp buzz...

Page 29: ...emains active for more than three hours or recurs often 11 7 21 Failure on sensor E12 T1 E13 T1 flow Function The mixing valve for the circuit is closed completely The alarm is activated when the sensor s value indicates a temperature lower than 0 C Reset condition The value of the sensor indicates 0 C Category H Alarm lamp buzzer Yes Restart Automatic once the alarm cause has disappeared B Contac...

Page 30: ...s disappeared B Contact the dealer if the alarm remains active for more than three hours or recurs often 11 7 27 Failure on sensor E1x TT T5 room Function The room temperature influence is set to 0 which means that the room sensor cannot affect the heating system any longer The alarm is activated when the sensor s value indicates a temperature lower than 1 C Reset condition The value of the sensor...

Page 31: ... Function Activated when the sensor s value indicates a temperature lower than 0 C Reset condition The value of the sensor indicates 0 C Category H Alarm lamp buzzer Yes Restart Automatic once the alarm cause has disappeared B Contact the dealer if the alarm remains active for more than three hours or recurs often 11 7 34 Short circuit on sensor E2x T9 heat transfer fluid in Function Activated whe...

Page 32: ...e has disappeared B Contact the dealer if the warning recurs often 11 8 2 High temperature difference heat transfer fluid E2x Function The warning is activated when the temperature difference between heat transfer fluid out and heat transfer fluid in becomes too big Reset condition The warning is deactivated on acknowledgement of the warning display Category L Alarm lamp buzzer No Restart The warn...

Page 33: ...ent of the warning display Category L Alarm lamp Yes Restart The warning does not shut down anything the drying program continues with the following step B Contact the dealer in the event of warning being repeated 11 8 6 Check connection to I O board x Function Depends on the board Reset condition Communication with the board is re established Category M Alarm lamp buzzer No Restart Acknowledgemen...

Page 34: ... 9 5 Low temperature collector circuit out E2x T11 Function The information is given if the temperature of the refrigerant from the heat pump is too low If the information appears several times during a certain time period the information transforms into a category A alarm Æ Chapter 11 7 6 Reset condition The temperature of the collector circuit exceeds the lowest permitted temperature Category J ...

Page 35: ... fully opened except in bedrooms or other areas where a lower temperature is required In these rooms they can be somewhat closed Floor heating Do not set a flow temperature that is higher than the highest value recommended by the floor manufacturer Airing Do not leave the windows ajar when you air This makes heat leave the room all the time while the air in the room does not become especially bett...

Page 36: ...Alto Energy Limited Unit 17 Glenmore Business Centre Witney Oxfordshire OX29 0AA United Kingdom www altoenergy co uk info altoenergy co uk ...

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