20
Call Divert
When a call is ringing at your station and your sta-
tion is idle, off hook, or on a call, you can send that
call immediately to your
Call Forward No Answer
Destination. This is typically your voice mailbox.
•
Press your
Voice Mail
key.
Note: Call Divert does not apply to ACD Calls.
Call Pick-Up
Internal Group
You may answer calls to any extension in your pick-
up group without dialing the extension number.
When you hear a call ringing at another extension:
•
Lift receiver.
•
Press
FEATURE
and dial
3
+
1
.
or
•
Press the
GROUP CALL PICK-UP
key (if as-
signed).
The incoming call is connected to your extension.
Direct Extension
You may also answer an incoming call at another
extension.
•
Lift the receiver.
•
Press the
FEATURE
key and dial
3
+
3
.
or
•
Press the
DIRECT CALL PICK-UP
key.
•
Dial the number of the extension where the call
is ringing.
•
The incoming call is connected to your extension.
Call Recording
You can record a call to voice mail by following the
procedures listed below:
Important: Use of this feature may be prohibited by
state law.
To start recording a call to voice mail
While on an ICM, outside line or conference call:
•
Press the
RECORD
key.
•
Your call will begin recording to voice mail.
Note: A four-party conference call cannot be re-
corded.
To stop recording a call to voice mail
While recording a call with the
RECORD
key lit:
•
Press the
RECORD
key or hang up.
To play a recorded call
•
Follow the same procedure for playing a voice
mail message.
Summary of Contents for ICON IX-5810Series
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