Trained & Experienced Service Technicians
The Ixom Service Program allows our customers to take
advantage of our highly trained service technicians. We have the
equipment, experience and training to ensure the machines are
well maintained while following OSHA regulations. Our dedication
to safety and high level of training has earned us the prestigious
SHARP recognition award time and time again. We have the
means to safely service the equipment whether in municipal water
tanks, lakes, reservoirs, or wastewater ponds & basins.
Guaranteed Annual Onsite Maintenance
Ixom service personnel will perform a minimum of one (1) onsite
equipment inspection & maintenance per yearly term of the
service contract including mechanical, structural, and electronic
components of Ixom manufactured equipment.
On-Site Crew Response for Critical Application and
Operational Service Issues
If service issues arise, the customer may be asked to perform a
basic machine inspection and discuss results with Ixom’s Customer
Service Department. In some cases, the customer may be asked
to perform minor tasks (i.e., cleaning, basic troubleshooting,
and replacing minor parts). If replacement parts are needed, the
factory will ship them out at no cost. For more serious application
and service issues, Ixom will dispatch service personnel to resolve
the issues onsite.
Removal, Storage, and Redeployment of Equipment
For situations when Ixom equipment needs to be removed, stored,
and redeployed, services can be offered at a discounted rate.
Access to On-Staff Water Quality Experts
Comprehensive Damage Repair
Damage which occurs to your Ixom manufactured equipment in the normal course of operation will be repaired or
replaced including supply and installation of structural repairs and replacement parts in accordance with Ixom’s
standard terms & conditions.
Protect Your Investment With The Ixom Service Program
Ixom employs many experts in the water quality field including
specialized areas such as limnology, hydrology, wastewater,
biology, and engineering. Our water quality personnel are available
for data analysis and troubleshooting when you need it.
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Call +1 866-437-8076 or email us at watercare@ixom.com
Brochure
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Ixom Watercare Inc. | www.ixomwatercare.com | 866 - 437 - 8076 | watercare@ixom.com
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