Claims for damages related to shipping damage are immediately reported to the delivering
transport company. The transport packaging should be kept. Customize a damage report for return
(due to damage / repairs). Damage claims can be made only as asserted.
Return the delivery, after agreement, back to us, if possible with their original packaging und and
completed return form. Send us the document via fax or mail. After our approval send you the goods
together with the return document and return material authorization number to our service
department.
G e n e r a l a d v i c e
- 5 -
The transport to the installation location should always take place in a fixed packaging. Do not carry
the actuator on the hand wheel and do not attach any hoists to the hand wheel.
Entry control
Check directly after delivery the actuator for possible damages in transit and faults.
Don´t leave any parts in the packaging. Check on the bases of the delivery note and the type label at
the actuator whether the delivered goods correspond to your order.
Storage
Store the actuators in well ventilated, dry rooms. They must be protected against humidity, dust,
dirt, temperature change and solar radiation. If a storage is not possible under the described
conditions, the built-in control room heater has to be wired actively. For this purpose, the actuator
must be connected to the mains voltage corresponding to the voltage indicated on the nameplate.
Damages in transit
You find a return document on our homepage www.juj-deutschland.de/service.
Return consignment
