16
QUATTRO LITE MANUAL
13. WARRANTY AND SERVICE INFORMATION
WARRANTY COVERAGE
REPAIR SERVICE INSTRUCTIONS
Your new equipment is warranted to the original
purchaser against manufacturer defects in material
and workmanship for one year from the date of
purchase. During this period, Horizon Service
Center will repair or replace, at our discretion, any
component that is found to be factory defective at
no cost to the purchaser. This warranty is limited to
the original purchaser and is not transferable.
This warranty does not apply to any unit which has
been improperly installed, mishandled, abused, or
damaged in a crash, or to any unit which has been
repaired or altered by any unauthorized agencies.
Under no circumstances will the buyer be entitled
to consequential or incidental damages. This
limited warranty gives you specific legal rights; you
also have other rights which may vary from state to
state. As with all fine electronic equipment, do not
subject your unit to extreme temperatures,
humidity or moisture. Do not leave it in direct
sunlight for long periods of time.
In the event that your equipment needs service,
please follow the instructions listed below:
1. Check all ON/OFF switches to be sure they are
off. This will speed the repair process of checking
battery condition.
2. Return your system components only
(transmitter, receiver, servos, etc.) Do not return
your system installed in a model car, boat,
plane, etc.
3. Use the original carton/packaging (molded foam
container), or equivalent, to ship your unit. Do
not use the carton itself as a shipping carton;
you should package the equipment carton within
a sturdy shipping container using additional
packing material to safeguard against damage
during transit.
Include complete name and
address inside the carton, as well as clearly
writing it on the outer label/return address
area.
Ship your equipment fully insured and
prepaid. Horizon Service Center is not
responsible for any damages incurred
during shipping.
4. Include detailed information explaining your
operation of the equipment and problem(s)
encountered. Provide an itemized list of
equipment enclosed and identify any particular
area/function which may better assist our
technicians in addressing your concerns. Date
your correspondence, and include your name,
mailing address, and
a phone number where
you can be reached during the business day.
5.
Warranty Repairs.
To receive warranty service
you must include a legible photocopy of your
original dated sales receipt to verify your proof-
of-purchase date. Providing that warranty
conditions have been met, your radio will be
repaired without charge.
6.
Normal Non-Warranty Repairs.
Should your
repair cost exceed 50% of the retail purchase
cost, you will be provided with an estimate
advising you of your options.
Within your letter, advise us of the payment
method you prefer to use. Horizon Service Center
accepts VISA or MasterCard. Please include your
card number and expiration date.
Mail your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
(217) 355-9511
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