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9. Warranty
If your product does not work properly because of a defect in materials of workmanship, our
company (referred to as “the warrantor”) will, for the length of the period indicated as below,
“Parts and Labor (
1) Year
”, which starts with the date of original purchase (“Limited Warranty
period”), at its option either (a) repair your p
roduct with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be made
by the warrantor.
During the “Labor” limited warranty period, there will be no charge for labor. During the
“Parts”
warranty period, there will be no charge for parts. You must mail-in your product
during the warranty period. This Limited Warranty is extended only to the original purchaser
and only covers products purchased as new. A purchase receipt or other proof of original
purchase date is required for Limited Warranty service.
10. Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured, and preferably
in the original carton. Include a letter detailing the complaint and provide a day time phone
and/or email address where you can be reached.
11. Limited Warranty Limits and Exclusions
This Limited Warranty ONLY COVERS failures due to defects in material or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by warrantor, or failures which result from accidents, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, mis-
adjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, or service by anyone other than a Factory Service center or other Authorized
Servicer, or damage that is attributed to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTAIL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages
