USB 3.0 MULTI-ADAPTER
USER MANUAL
25
Exposé
View different windows with a single
keystroke.
F9 : view all open windows
F10: view windows of the current
application only
F11: show desktop
*For more windows arrangement functions,
please see Apple’s computer user manual.
TROUBLE SHOOTING
If you have any questions about the use of the JUA370 USB3.0 Multi-Adapter, please follow the instructions below.
If any further assistance is needed, please visit our website or call j5create’s support hotline.
Known Issues
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Direct 3D is not supported under XP. It is supported under Win 7 Aero mode.
General Recommendations
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Incompatibilities exist when using other Video over USB Devices on a single system. Please ensure that all
other Video over USB drivers are uninstalled before continuing with your j5create installation.
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Check to make sure that the device is plugged in correctly to the host system.
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Make sure that the USB port that you are using is JUA370.
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Unplug the USB cable of USB Display device and re-insert it.
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Check to see that the monitor is connected correctly and is powered ON.
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Make sure to restart your computer after the driver installation.
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Try a different USB port and/or computer.
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Unplug all other USB devices from the system.
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Try connecting the USB cable of USB Display device directly to the computer instead of through a hub.
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Reset/refresh/resynchronize your monitor.
Media Playback
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During video playback on all platforms, please do not change the display mode, position or arrangement
of the video player window (such as dragging the video player window between the main display and
attached display). This may cause the video player to stop playing. We suggest stopping the video
playback, moving the window to the attached USB graphics display device and then selecting the video
clip to start playing.
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Cursor movement is slower when the mouse hovers on the video region of the Flash player,
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Downsizing your screen landscape lower than 50 % will help smooth out jumpy video playback for videos
running in Full Screen Mode.
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You may experience poor video performance on USB graphics devices with low spec PC systems.
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Video rendering using hardware overlays is supported.
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Some DVD playback software packages do not support playing on a second display adapter of any kind.
You may try to open the media player in the secondary display first before you start playing the DVD.
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Your PC may lack certain media codec to support the playback of certain video formats. Please use the
link below to install license free media codec.
K- Lite:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
