Jabra ELITE 10, User Manual

Page 1: ...Technology for life s new rhythm USER MANUAL ELITE 10 ...

Page 2: ...e Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process also includes ensuring that ...

Page 3: ...Audio A S The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by GN Audio A S is under license Declaration of Conformity can be found on www jabra com doc Made in China MODEL OTE180R OTE180L CPB180 Rev A ...

Page 4: ...buds 4 3 Charging the charging case using USB 4 4 Charging the charging case using the Jabra wireless charging pad 5 What the LEDs mean 15 6 How to pair 17 6 1 Pairing with a mobile device 6 2 Swift Pair with Windows computer 6 3 Google Fast Pair with AndroidTM devices 7 How to use 20 7 1 Power the earbuds off on 7 2 Music controls 7 3 Call controls 7 4 ANC HearThrough and Voice assistant controls...

Page 5: ...Head Tracking 7 13 MyControls 7 14 Multiple call handling 7 15 Voice assistant 7 16 Audio notifications 7 17 Update firmware 7 18 Reset the earbuds 8 Applications and firmware up date 37 8 1 Jabra Sound 9 Support 38 9 1 FAQ and technical specifications 9 2 How to care for your earbuds 9 3 Replacement accessories 9 4 Using replacement earbuds 9 5 Using a replacement charging case ...

Page 6: ...ar pressure for all day wearing Spatial Sound with Dolby Head Tracking for Dolby Atmos experience 10mm speakers for rich sound Up to 2x more noise cancellation with Jabra Advanced ANC 6 mic call technology for crystal clear calls Connect to 2 devices at once with Bluetooth Multipoint Compatibility and availability may vary by device application and content Compared to Jabra Elite 4 ...

Page 7: ...7 ENGLISH 2 Overview LEFT EARBUD RIGHT EARBUD Microphones Microphones Microphones Left button Right button Wireless charging case Charging port Earbuds battery LED Charging case battery LED ...

Page 8: ...ENGLISH 2 1 Included accessories EarGels L XL S M pre mounted on the earbuds USB C charging cable 2 2 Optional accessories Optional accessories are available at jabra com accessories Wireless charging pad ...

Page 9: ...e pointed towards your mouth It is recommended to try all EarGel sizes with sound and ANC on to find the right size for you Choose the EarGel size that feels comfortable and that seals your ear canal to get the best ANC and audio experience The medium EarGels are pre mounted on the earbuds L XL S M ...

Page 10: ...10 ENGLISH 3 1 How to attach the EarGels Align the triangle on the EarGel and earbud and firmly press together To confirm the EarGel is attached correctly refer to the following images L R L R L R ...

Page 11: ...s in the earbuds when playing music and a total of 36 hours with the charging case 4 1 Charging the earbuds Place the earbuds in the charging case and close the lid It takes up to 3 hours to fully recharge the earbuds When the charging case is opened the LED inside the charging case will light up red yellow or green to indicate the battery status of the earbuds The LED on the front of the charging...

Page 12: ...ing case for 5 minutes will fast charge the earbuds and give up to 1 hour of music time Fast charging the earbuds requires that the charging case has a minimum of 30 battery You can see the current battery level of the earbuds and charging case using the Jabra Sound app when the earbuds are connected ...

Page 13: ...t takes up to 3 hours to fully charge the earbuds and the charging case using a USB C charging cable USB C The charging case uses the standard USB voltage of 5V 0 25V It is not recommended to charge the earbuds using a power supply with a higher voltage ...

Page 14: ...s charging pad Place the charging case in the center of the Jabra wireless charging pad The LED on the charging case will flash to indicate the charging case is placed correctly It takes up to 3 hours to fully charge the earbuds and the charging case PLACE IN CENTER ...

Page 15: ...5 What the LEDs mean High battery Medium battery Low battery Critically low battery earbuds not charging Firmware update CHARGING CASE STATUS LED EARBUD STATUS LED High battery Medium battery Low battery Resetting ...

Page 16: ...w battery Firmware updating Firmware update error see Section 7 16 Firmware updating Firmware update error see Section 7 16 CHARGING CASE STATUS WITH USB CABLE CHARGING CASE STATUS WITH WIRELESS CHARGING PAD When fully charged the LEDs on the charging case and wireless charging pad will turn off ...

Page 17: ...tively press and hold 2 sec the Left and Right buttons simultaneously to power the earbuds on 2 Wear the earbuds and press and hold 3 sec the Left and Right buttons simultaneously until you hear the pairing notification The earbuds will now be ready to pair 3 Follow the voice guided pairing instructions to pair with your mobile device ...

Page 18: ...r the earbuds and press and hold 3 sec the Left and Right buttons simultaneously until you hear the pairing notification The earbuds will now be ready to pair with your Windows computer 3 Place the earbuds close to your Windows computer 20cm 8in and select Connect on the Windows notification to start pairing Note Swift Pair is available on Windows version 10 and later It may not be enabled by defa...

Page 19: ...buttons to power the earbuds on 2 Wear the earbuds and press and hold 3 sec the Left and Right buttons simultaneously until you hear the pairing notification The earbuds will now be ready to pair with your AndroidTM device 3 Place the earbuds close to your AndroidTM device 4 Select Connect on the notification to start pairing A notification will tell you that the pairing is sucessful Google and An...

Page 20: ...ace them in the charging case To power on the earbuds remove them from the charging case Alternatively the earbuds can be manually powered off by pressing the Left and Right buttons on the earbuds simultaneously To power on press and hold 2 sec the Left or Right buttons until you hear a tone in each earbud ...

Page 21: ...Press and hold the Right button Press and hold the Left button Volume down Next track Double press the Right button when listening to music Restart track or previous track Triple press the Right button when listening to music Repeat to skip to the previous track Most functions can be reassigned using MyControls in the Jabra Sound app ...

Page 22: ...n Double press the Left or Right button End Reject call Double press the Left or Right button Press the Left or Right button Mute unmute microphone Press the Left or Right button Volume up Press and hold the Right button Press and hold the Left button Volume down Most functions can be reassigned using MyControls in the Jabra Sound app ...

Page 23: ...ot on a call Switch between HearThrough and ANC Double press the Left button when not on a call Activate Voice assistant Most functions can be reassigned using MyControls in the Jabra Sound app To include Off as a Sound mode option go to Headset settings General in the Jabra Sound app and select HearThrough ANC Off option ...

Page 24: ...ng on the shape of your ear and placement of the earbuds and adjusts accordingly in quiet loud or windy environments to provide an optimal ANC experience Left button ANC Switch between HearThrough and ANC Press the Left button when not on a call ANC sound mode can also be turned off using the Jabra Sound app ...

Page 25: ...e wearing them The earbuds automatically adapt in windy environments to ensure an optimal HearThrough experience Left button HearThrough Switch between HearThrough and ANC Press the Left button when not on a call HearThrough sound mode can also be adjusted and turned off using the Jabra Sound app ...

Page 26: ...tone experience Sidetone is on by default during calls and can be turned off on and adjusted using the Jabra Sound app By default Sidetone cannot be turned off on using the earbuds However it can be added to the earbuds using MyControls in the Jabra Sound app 7 8 Automatic volume adjustment During a call the volume will gradually increase when going from a quiet environment to a noisy environment ...

Page 27: ...ically switch to HearThrough Left button Left earbud only Switch between HearThrough default and ANC Press the Left button when listening to music Answer call Press the Left button End Reject call Double press the Left button Mute unmute microphone Press the Left button when on a call Activate Voice assistant Double press the Left button when not on a call Adjust volume Use the volume controls on ...

Page 28: ...e Right button when on a call Next track Double press the Right button when listening to music Restart track or previous track Triple press the Right button when listening to music Repeat to skip to the previous track Adjust volume Use the volume controls on the connected mobile device The left and right earbuds will automatically relink when both are placed in your ear and switch back to the prev...

Page 29: ...removed from your ear music will automatically pause To resume the music return the earbud to your ear within 60 seconds After 60 seconds the music can be manually resumed by pressing the Right button Auto pause music and calls can be turned on off in the Jabra Sound app ...

Page 30: ...vice for 15 minutes and are not in the charging case or when not wearing them and they have been inactive for 30 minutes To exit sleep mode press and hold 2 sec the button on each earbud Alternatively place the earbuds in the charging case and then remove them from the charging case Sleep mode can be configured in the Jabra Sound app ...

Page 31: ...ze your audio for the most immersive lifelike sound experience Spatial Sound is off by default and it can be configured using the Jabra Sound app Head Tracking recalibrates the soundscape depending on your head movements to simulate a 360 audio experience Head Tracking can be turned on off using the Jabra Sound app ...

Page 32: ...you the flexibility to configure the earbuds precisely to your personal preference By default the functions listed below cannot be controlled using the earbuds however these functions can be added to the earbuds using MyControls in the Jabra Sound app Sidetone on off Hold current call and answer incoming call Switch between held call and current call ...

Page 33: ...t call and answer incoming call Press the Left or Right button Reject incoming call when on a call Double press the Left or Right button The advanced multiple call functions listed below can be added to the earbuds using MyControls in the Jabra Sound app Hold current call and answer incoming call Switch between held call and current call ...

Page 34: ...tings can be configured using the Jabra Sound app 7 16 Audio notifications The earbuds indicate factory reset battery level pairing and Bluetooth connection status using audio notifications You can select between tone or voice notifications using the Jabra Sound app The supported languages are English French German Japanese Mandarin Chinese and Korean ...

Page 35: ...ll receive an automatic notification when a firmware update is available If an error occurs during the firmware update the LED on the charging case will slowly flash red To complete the update connect the charging case to a power supply remove the earbuds from the charging case and then place the earbuds back in the charging case and close the lid The firmware update will restart ...

Page 36: ...ld 10 sec the Left and Right buttons on the earbuds simultaneously until the LED inside the charging case flashes pink 3 Close the lid of the charging case for 5 seconds to complete the reset 10 sec 5 sec The earbuds will need to be re paired to your mobile device It is highly important to delete forget the pairing in the Bluetooth menu on your previously paired device ...

Page 37: ...37 ENGLISH 8 Applications and firmware update 8 1 Jabra Sound Jabra Sound is a mobile application that allows you to configure and update the Jabra Elite 10 based on your needs ...

Page 38: ...nments such as a closed car in summer or in winter conditions It is recommended to store the earbuds between 20 C and 45 C 4 F and 113 F Do not store the earbuds for extended periods of time without recharging them max three months If the earbuds or the charging case become dirty it is recommended to clean them with a soft lint free cloth that has been dampened with clean water The charging case u...

Page 39: ...39 ENGLISH 9 3 Replacement accessories Replacement or additional accessories can be purchased online at jabra com accessories Left and right earbud set Charging case EarGels M S L XL ...

Page 40: ...replacement earbuds 1 Place the replacement earbuds into the charging case and close the lid 2 Open the charging case lid and remove the earbuds 3 Wear the earbuds and follow the voice instructions to pair to your mobile device 4 Update the earbud firmware using the Jabra Sound app ...

Page 41: ... with your current earbuds and charged for 1 hour 1 To begin syncing place your current earbuds inside the replacement charging case and close the lid for 10 seconds 2 If the LED on the charging case flashes pink this indicates that the firmware is being updated 3 Wait until the LED stops flashing pink before opening the charging case ...