Jabra Engage 40, User Manual

Page 1: ...User manual Engage 40 Jabra ...

Page 2: ...e Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process also includes ensuring that ...

Page 3: ...REV A 2022 GN Audio A S All rights reserved Jabra is a trademark of GN Audio A S Declaration of Conformity can be found on www jabra com doc MADE IN CHINA MODEL HSC165 HSC168 ...

Page 4: ... 10 3 1 Position the microphone 4 How to connect 12 4 1 Connect to a computer using Jabra Engage 40 inline controller 5 How to use 13 5 1 Jabra Engage 40 inline controller Microsoft Teams variant 5 2 Jabra Engage 40 inline controller UC variant 5 3 Reconfigure the button controls 5 4 LEDs 5 5 Busylight 5 6 Sidetone 5 7 Reverse audio channels ...

Page 5: ...5 6 Software 17 6 1 Jabra Direct 6 1 Jabra Xpress 6 1 Jabra Engage 6 1 Firmware update 7 Support 19 7 1 FAQ 7 2 How to care for your device 7 3 Replacement accessories ...

Page 6: ...mfort all day with a secure adaptive fit Tough and durable with a three year warranty Advanced speakers so you never miss a word Protect your hearing with our advanced features BalancedVoice makes speech clearer Inline control unit for efficiency at the tip of your fingers Works with leading contact center platforms and virtual meeting apps Busylight shows colleagues when you re on a call ...

Page 7: ...gage 40 overview 2 1 Stereo variant USB A USB A USB A USB C USB C USB C Jabra Engage 40 with inline controller Microsoft Teams version Jabra Engage 40 with inline controller UC version Jabra Engage 40 Headset only ...

Page 8: ...8 2 2 Mono variant USB A USB A USB A USB C USB C USB C Jabra Engage 40 with inline controller Microsoft Teams version Jabra Engage 40 with inline controller UC version Jabra Engage 40 Headset only ...

Page 9: ...9 2 3 Included accessories Carry pouch 2 4 Optional accessories Optional accessories and replacement parts ear cushions etc can be purchased online at jabra com accessories ...

Page 10: ...to wear Wear the Jabra Engage 40 headset and adjust the headband for a more comfortable fit ja br a For optimal comfort the mono headset should be worn with the T bar high on the side of the head not on the ear ...

Page 11: ...11 3 1 Position the microphone For optimal call quality position the microphone close to the mouth approx 1 2 or 12mm 1 2 or 12mm j a b ra ...

Page 12: ...ter Ensure the Jabra Engage 40 is set as the default audio device for the speaker and microphone in your audio settings It is recommended to download and install Jabra Direct and Jabra Engage to support manage enable optimal functionality and track real time call insights for your Jabra Engage 40 Download via jabra com direct and jabra com engage ...

Page 13: ...abra Engage 40 inline controller Microsoft Teams variant Mute unmute microphone Hold call Volume up down Programmable button Busylight on off Enable disable busylight hold Answer end call Open Microsoft Teams notifications ...

Page 14: ...mable button Busylight on off Enable disable busylight hold Answer end call 5 3Reconfigure the button controls The Jabra Engage 40 inline controller has four buttons that can be reconfigured using Jabra Direct or a Jabra SDK integration Mute button Programmable button Busylight button Answer end call button ...

Page 15: ...15 5 4 LEDs Microphone muted Call on hold Firmware updating Busylight on Busylight off Incoming call Active call Microsoft Teams notification Connected to Microsoft Teams ...

Page 16: ...sy ja br a 5 6 Sidetone Sidetone enables you to hear your own voice when you are on a call Sidetone settings can be configured using Jabra Direct 5 7 Reverse audio channels It is possible to reverse the left and right audio channels in the stereo headset This setting can be configured using Jabra Direct ...

Page 17: ...ty for your Jabra devices Download via jabra com direct 6 2Jabra Xpress Jabra Xpress is free computer software designed to manage update and maintain multiple Jabra devices Download via jabra com xpress 6 3Jabra Engage Jabra Engage is free computer software designed to track real time call insights Download via jabra com engage ...

Page 18: ...ng Jabra Direct and you will be notified when a firmware update is available for the headset During the firmware update process the LEDs on the Jabra Engage 40 will light up pink Do not disconnect the Jabra Engage 40 during the firmware update process ...

Page 19: ...eep the headset between 5 C and 55 C 23 F and 131 F If the headset becomes dirty it is recommended to clean it with a soft lint free cloth that has been dampened with clean water 7 3 Replacement accessories Replacement or additional accessories can be purchased online at jabra com accessories Ear cushions Carry pouch ...