Jabra Engage 75, User Manual

Page 1: ...User manual Jabra Engage 75 ...

Page 2: ...e Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process also includes ensuring that ...

Page 3: ...Audio A S The Bluetooth word mark and logos are registered trademarks owned by the Blue tooth SIG Inc and any use of such marks by GN Audio A S is under license Declaration of Conformity can be found on www jabra com doc Made in China MODEL WHB050BS WHB050HS WHB051HS ...

Page 4: ... the convertible headset EarHook 3 6 How to change the convertible headset wearing style 4 First time use 16 4 1 Connect to a desk phone with headset port 4 2 Connect to a desk phone without headset port 4 3 Connect to a desk phone with USB headset port 4 4 Dock and charge the headset 4 5 Connect the headset directly to a computer 4 6 Pair to a mobile device or mobile devices using Bluetooth 4 7 P...

Page 5: ... to headset 7 7 Transfer a call from headset to desk phone 7 8 Transfer a call from mobile device to headset 7 9 Multiple call handling 7 10 How to change language 7 11 How to adjust the microphone volume for desk phone calls 7 12 Headset PowerNap 7 13 How to reset 8 How to change settings 41 8 1 Basic settings 8 2 Advanced settings 9 Support 49 9 1 FAQ 9 2 How to care for your device 9 3 Replacem...

Page 6: ...g style Earhook neckband headband World s lightest DECT headset Convertible headset Avoid disturbances Built in Busylight Use all day long Up to 13 hours talk time stereo mono Up to 9 hours talk time convertible Take calls anywhere in the office Up to 150 meters 490 feet range stereo mono Up to 100 meters 325 feet range convertible Secure confidential calls DECT AES 256 bit encryption ...

Page 7: ...GLISH 2 What s in the box The Jabra Engage 75 comes with one of three different headset styles stereo mono and convertible 2 1 Stereo variant Stereo headset Base Micro USB cable Power cable Telephone cable ...

Page 8: ...8 ENGLISH 2 2 Mono variant Mono headset Base Neckband Micro USB cable Power cable Telephone cable ...

Page 9: ...9 ENGLISH 2 3 Convertible variant Convertible headset Base Headband Neckband EarGels EarHook Micro USB cable Power cable Telephone cable ...

Page 10: ...10 ENGLISH 3 How to wear 3 1 Stereo Mono headset The headset can be worn with the microphone on the left or the right ...

Page 11: ...11 ENGLISH 3 2 Convertible headset The headset can be worn on the left or the right ear EarHook Headband Neckband ...

Page 12: ...12 ENGLISH 3 3 How to change mono headset wearing styles 3 4 How to change the convertible headset EarGels R L Large Small ...

Page 13: ...13 ENGLISH 3 5 How to change the convertible headset EarHook 1 Adjust the earhook to fit your specific ear shape 2 Place the headset on your ear ...

Page 14: ...14 ENGLISH 3 Point the microphone towards your mouth 4 Ensure the earhook is fitted to the back of your ear without a gap Adjust the earhook if necessary ...

Page 15: ...15 ENGLISH 3 6 How to change the convertible headset wearing style WEARING WITH HEADBAND WEARING WITH NECKBAND ...

Page 16: ... time use Connect all the cables and follow the Setup Wizard on the base For the best experience download Jabra Direct 4 1 Connect to a desk phone with headset port AUX PC EHS adapter optional Set as default audio device ...

Page 17: ...17 ENGLISH 4 2Connect to a desk phone without headset port AUX PC GN1000 handset lifter optional Set as default audio device ...

Page 18: ...18 ENGLISH 4 3Connect to a desk phone with USB headset port PC Set as default audio device ...

Page 19: ...ly The status LED on the headset and the battery icon on the base will pulse to indicate the headset is charging The stereo mono headsets have up to 13 hours of battery and the convertible headset has up to 9 hours of battery All headsets take approx 1 5 hours to fast charge to full 40 of the battery will charge in approx 30 minutes ...

Page 20: ...available USB port on your computer 2 Press and hold the Volume up button on the headset while at simultaneously plugging the micro USB cable into the headset Once the LED on the headset stops flashing green release the button 3 The headset can now be selected as as audio playback device on the computer ...

Page 21: ...ice 3 Tap to select New Follow the onscreen pairing instructions to pair your mobile device to the headset After pairing the headset and base will automatically connect to your mobile device whenever the mobile device is turned on within range of the base and has Bluetooth enabled Note Pairing to a third mobile device will replace the pairing of one of the previously paired mobile devices so long ...

Page 22: ... the NFC logo on the base and follow the instructions on your mobile device to complete the pairing After pairing the headset and base will automatically connect to your mobile device whenever the mobile device is turned on within range of the base and has Bluetooth enabled Note The specific NFC location on the mobile device may vary Refer to the user manual for the mobile device for more informat...

Page 23: ... Answer call Mute NFC zone End reject call Volume up Menu right Language English Basic menu tap Advanced menu hold Menu down tap Menu up hold 5 1 Base status icons Icon Description Battery status Unknown battery status Headset connected blinking Headset not detected ...

Page 24: ...conference mode 3x Three headsets in conference mode 4x Four headsets in conference mode Mobile device Desk phone Computer Second mobile device Paired mobile device not connected 2 Target phone 2 Call on target phone 2 Held call ...

Page 25: ...25 ENGLISH Incoming call on mobile device Incoming call on desk phone Incoming call on computer 2 Incoming call on second mobile device Caller ID Incoming call with caller id ...

Page 26: ...Jabra Direct is computer software designed to support manage and enable optimal functionality for your Jabra devices Download via jabra com direct 6 1 Firmware update JabraDirectwillnotifyyouwhenthereisafirmware update available ...

Page 27: ...1 Stereo Mono headset overview Mute button Busylight Volume button Volume button Call button Status and Busylight LED 7 2 Convertible headset overview Status and Busylight LED Mute button Volume button Volume button Call button ...

Page 28: ... Call button for 4 seconds Answer call Press the Call button undock the headset or tap on the base End call Press the Call button dock the headset or tap on the base Reject call Double press the Call button or tap on the base Switch target phone Undock the headset and hold the Call button for 1 second Alternatively hold on the base for 1 second ...

Page 29: ...detect which button is volume up and which is volume down depending on the headset orientation Toggle Busylight Press both Volume buttons at the same time Mute un mute microphone Press the Mute button stereo mono headset Mute un mute microphone Press the Mute button convertible headset ...

Page 30: ...the Call button 2 secs on the headset or tap on the base to accept the incoming call This will place the current call on hold 2 Tap and select Yes to merge the calls To unmerge the calls tap and then select Yes to unmerge the calls To end the merged call dock the headset or press the Call button on the headset ...

Page 31: ...adset 2 Dock an additional headset in the base 3 Tap to add the headset as an additional conference headset 4 A voice prompt will play in the primary headset Press the Call button on the primary headset to accept the additional headset to the conference The audio will now be shared between headsets By default the additional headset will be muted Note It is possible to use Jabra Engage 65 headsets ...

Page 32: ...er off the additional headset by holding the Call button for 4 seconds 5 Put the additional headset into pairing mode by holding the Call button for 5 seconds until the status LED on the headset flashes blue 6 A voice prompt will play in the primary headset Press the Call button on the primary headset to accept the additional headset to the conference The audio will now be shared between headsets ...

Page 33: ...he headset or by docking the additional headset in the primary headset s base not the additional headset s base The conference call will continue for all other headsets Permanent conference mode By default the conference will end automatically for all additional headsets when the call ends It is possible to continue the conference with the additional headsets until the primary headset is docked by...

Page 34: ...phone as the target phone on the base 2 Lift the headset from the base or tap the Call button on the headset If necessary press the headset button on the desk phone The audio will transfer from the desk phone handset to the headset Do not hang up the desk phone handset until the call is finished ...

Page 35: ...ransfer a call from headset to desk phone To transfer a call from the headset to a desk phone lift the desk phone handset and then dock the headset in the base The audio will transfer from the headset to the desk phone ...

Page 36: ...r a call 1 Select the mobile device as the target phone on the base 2 Lift the headset from the base or tap the Call button on the headset 3 Select Yes on the base to transfer the call audio to the headset Do not end the call on the mobile device until the call is finished ...

Page 37: ...can accept and handle multiple calls at the same time Multiple call handling Answer incoming call and put current call on hold Tap on the base Switch between held call and active call Tap on the base Reject incoming call while on a current call Tap on the base ...

Page 38: ...or the headset voice announcements English German French Japanese and Spanish To change language 1 Tap to open the Settings menu and tap to navigate down to Language 2 Tap or to switch between Text or Voice and then tap to confirm your choice 3 Tap or to cycle through the available languages and then tap to confirm your choice Note When choosing a voice language if Follow text is selected and the ...

Page 39: ...adjusted while you are on a call however the microphone volume will reset to the default level when the call ends 7 12 Headset PowerNap To conserve battery the headset will automatically power off when it has not been docked for 30 minutes has not been moved and is not in use To end PowerNap either move the headset the headset has built in motion sensors press any button on the headset or dock the...

Page 40: ...t in the base 2 Hold for 2 seconds to open the Advanced settings menu 3 Tap to select Base and then tap to confirm your choice 4 Tap to navigate down through the settings until Reset configuration is selected 5 Tap to select Yes and then tap to confirm your choice The headset and base will reboot and all settings will return to their default values ...

Page 41: ...d settings menu Alternatively all settings can be changed using Jabra Direct on your computer Jabra Direct can be downloaded at jabra com direct 8 1 Basic settings Tap to access the Basic settings menu Back Menu Accept Menu left Volume down Volume up Menu right Desk phone microphone Volume controls Tap or to adjust the desk phone microphone volume ...

Page 42: ...rence Select the method to use for ending conference calls Mobile device settings New View instructions on how to pair the headset base to a mobile device Devices View a list of paired mobile devices Disconnect Select to disconnect all paired mobile devices Delete pairing Select to unpair all mobile devices Language settings Text Select the screen text language from a list of 16 languages Voice Se...

Page 43: ...ne volume for incoming softphone calls Mobile device Select a ringtone and ringtone volume for incoming mobile device calls Screen settings Idle screen Select what should be displayed on the base when it is not in use Brightness Select the brightness of the screen and the screensaver Clock settings Hour format Select the clock format Set Set the time Only available when Synchronize clock with comp...

Page 44: ...use for all calls Optimize audio for music Select to optimize the audio for music or to optimize for battery performance and reduced density issues Audio announcements Select the audio announcement type Audio protection Select the level of audio protection to be used The headset always provides protection against sound spikes ensuring that your hearing is always protected regardless of the setting...

Page 45: ...to hear your own voice Sidetone does not affect the volume level of your voice that other people will hear Voice language Select the headset voice announcement language Busylight Select to enable or disable the headset busylight Headset conferencing Select to enable headset conferencing mode allowing the connection of multiple headsets to the same call Pair without docking Select to enable pairing...

Page 46: ...our computer The supplied USB cable needs to be connected between the base and the computer and third party recording software is required Merge call Select to enable call merging allowing multiple ongoing calls to participate in the same conversation Call priority Select which call takes priority when a second call is accepted without interaction on the base e g a second phone call was accepted o...

Page 47: ...n Select to reset the headset and base to their default configuration Softphone settings Start setup Select Yes to open the Advanced softphone settings menu Tap to navigate down through the available softphone settings Press to accept any changes made to the settings The base will reboot Desk phone settings Start setup Select Yes to open the Advanced desk phone settings menu Tap to navigate down t...

Page 48: ...ess to accept any changes made to the settings The base will reboot Mobile device settings Start setup Select Yes to open the Advanced Mobile device settings menu Tap to navigate down through the available mobile device settings Press to accept any changes made to the settings The base will reboot Product information Tap to navigate down through the list of product information ...

Page 49: ...nd 113 F Do not store the headset for extended periods of time without recharging the battery max three months If the headset or base becomes dirty it is recommended to clean them with a soft lint free cloth that has been dampened with clean water 9 3 Replacement accessories Replacement or additional accessories can be purchased online at jabra com accessories ...

Page 50: ...50 ENGLISH REV E REV E jabra com engage75 ...