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ENGLISH

JABRA PRO 920

7.  ADVANCED JABRA PRO 920 FEATURES

7.1  SAFETONE™ AUDIO PROTECTION

SafeTone™ provides eff ective hearing protection against potential risks, such as acoustic shock and noise exposure. 
SafeTone™ consists of two components, PeakStop™ and IntelliTone™ and can be set using the Jabra PRO 920 base 
(see Section 7.5).

PeakStop™ acoustic shock protection

PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock.

IntelliTone™ noise exposure protection

IntelliTone™ off ers protection against acoustic shock and noise exposure.

7.2  WIRELESS RANGE

The Jabra PRO 920 supports a maximum wireless range of up to 60 meters. Physical obstructions and 
electromagnetic interference may shorten this range. The wireless range can be adjusted to prevent interference 
with other wireless devices (see Section 7.5).

Headset sound quality may deteriorate the further the headset is from the base, and may improve the closer the 
headset is to the base. When the headset is completely out of range, a unique tone will be played in the headset 
every few seconds. 

If the headset is on a call when moved out of range, the audio will be lost; however the call will remain active at 
the base for 120 seconds. To restore audio to the call, move the headset into range of the base.

If the headset remains out of range of the base for more than an hour, the headset will power down to conserve 
battery.

7.3 POWER 

MANAGEMENT

The Jabra PRO 920 provides several built-in power management features for conserving energy.

Auto sleep mode

Auto sleep mode can be enabled using the Jabra PRO 920 base (see Section 7.5). Auto sleep mode is off  by 
default. When enabled, the Jabra PRO 920 will automatically enter sleep mode after 8 hours of inactivity, as 
indicated by the battery indicator changing to solid blue. Sleep mode will end when any of the following events 
occurs:

•  An incoming call.

•  An outgoing call.

•  Docking or undocking the headset.

Automatic headset power off 

After 60 minutes of no audio link between headset and base, the headset will automatically power off . To power 
the headset on, press and hold the multi-function button for 5 seconds.

7.4  REMOTE CALL CONTROL

Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk phone. 
To enable the Jabra PRO 920 headset to answer or end calls, the desk phone will need to have an electronic 
hookswitch (EHS) or a remote handset lifter (RHL) installed.

Electronic hookswitch (EHS)

An electronic hookswitch is a feature on some desk phones that enables calls to be answered or ended by the 
headset multi-function button. To use this feature an electronic hookswitch adapter needs to be connected 
between the desk phone and the Jabra PRO 920 base. To purchase an electronic hookswitch adapter contact 
your supplier, or visit www.jabra.com.

Remote handset lifter (RHL)

A remote handset lifter manually lifts the handset from the desk phone receiver to automatically place or answer 
a call. To purchase the Jabra GN1000 remote handset lifter contact your supplier, or visit www.jabra.com.

Summary of Contents for PRO 920

Page 1: ...www jabra com User Manual Jabra PRO 920 Jabra PRO 920 www jabra com User Manual...

Page 2: ...3 4 DOCK THE HEADSET 13 4 CONFIGURING THE DESK PHONE AUDIO 14 4 1 SET A CLEAR DIAL TONE 14 4 2 SET THE MICROPHONE VOLUME 14 5 JABRA PRO 920 FEATURES 15 5 1 HEADSET MULTI FUNCTION BUTTON 15 5 2 HEADSE...

Page 3: ...O CHANGE THE ADVANCED SETTINGS 20 7 6 HOW TO RESET ADVANCED SETTINGS 21 7 7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES 21 8 SUPPORT 22 8 1 FAQS AND TROUBLESHOOTING 22 9 TECHNICAL SPECIFICATIONS 24...

Page 4: ...ontrols Intuitive headset multi function button for easy call handling LED and audio indicators Advanced hearing protection with SafeTone Noise cancelling microphone Auto sleep mode for energy conserv...

Page 5: ...2 PRODUCT OVERVIEW 2 1 PACKAGE CONTENTS Power adapter Telephone cable Headband attachment Earhook attachment not supplied in all regions Quick Start Guide Installation CD User Manual Base Warning Decl...

Page 6: ...HEADSET OVERVIEW Microphone boom arm Speaker volume down button Speaker volume up button Mute button Mount for wearing style attachments Recharge contact Speaker Noise cancelling microphone LED indic...

Page 7: ...ded with the Jabra PRO 920 The neckband attachment can be purchased separately All wearing styles are interchangeable and can be worn on either the left or right ear Regardless of wearing style positi...

Page 8: ...OVERVIEW 1 1 Mute indicator Audio link indicator Battery indicator Headset cradle Headset recharge contact Foldable base stand Power adapter port Telephone port Handset port Clear Dial Tone switch AUX...

Page 9: ...following Jabra PRO accessories are available separately Neckband attachment Replacement earhook with earbuds Replacement ear cushions Replacement headband attachment Jabra GN1000 Electronic hookswit...

Page 10: ...0 ENGLISH JABRA PRO 920 3 CONNECTING TO A DESK PHONE 3 1 FOLDABLE BASE STAND The Jabra PRO 920 base stand can be folded into three positions open closed and standing position as illustrated CLICK CLIC...

Page 11: ...connected desk phone using another phone to enable the Jabra Link adapter Wait 10 seconds before answering the phone Refer to Jabra Link documentation OPTION 3 Desk Phone with GN1000 The GN1000 remote...

Page 12: ...arked on the base 2 Connect the power adapter to the mains power socket 3 4 DOCK THE HEADSET Dock the headset with the base Dock the headset as illustrated When the primary headset is docked correctly...

Page 13: ...switch from A to G 4 Determine the best switch position The dial tone should be strong clear and undistorted 5 When the clear dial tone is set press the headset button on the desk phone or return the...

Page 14: ...s or presses Multi function button Function Tap Double tap Press hold 1 3 seconds Answer incoming call 9 End current call 9 Reject incoming call 9 Put current call on hold and accept incoming call 9 P...

Page 15: ...ower on Settings copied Power off Settings cannot be copied Pairing Firmware updating 5 5 HEADSET AUDIO INDICATORS The headset plays a variety of voice announcements and audio tones to indicate headse...

Page 16: ...mote call control Very low Goodbye On Factory default Off GN1000 RHL none Jabra IQ DHSG MSH Auto detect 5 6 BASE VISUAL INDICATORS The Jabra PRO 920 base has three LEDs to indicate battery call status...

Page 17: ...ch or handset lifter 1 Lift desk phone handset 2 Dock headset or tap the multi function button Switch from headset to desk phone with electronic hookswitch or handset lifter 1 Lift desk phone handset...

Page 18: ...The Jabra PRO 920 provides several built in power management features for conserving energy Auto sleep mode Auto sleep mode can be enabled using the Jabra PRO 920 base see Section 7 5 Auto sleep mode...

Page 19: ...nd values The base lights or voice prompts are used to indicate which setting and value is currently selected Settings Values Cycle through settings Cycle through values Base light Setting Base light...

Page 20: ...s 1 Dock the headset in the base if necessary 2 Press and hold the headset mute button until the headset LED flashes and then release When the settings have successfully copied the headset LED will tu...

Page 21: ...ave been correctly connected Q Why do I hear a low noise in the headset when there is silence on the other end A The headset speaker volume might be too high Decrease the speaker volume using the spea...

Page 22: ...ing to the environment in which the headset is used Q Can I make a conference call using multiple headsets A Yes the Jabra PRO 920 is able to pair with four headsets in total one primary and three sec...

Page 23: ...o cancellation tone control narrowband audio Recharge While docked in the Jabra PRO 920 base Wireless standard CAT iq European DECT and U S DECT DECT range For European DECT up to 60 meters from Jabra...

Page 24: ...ural rubber that can come into contact with users skin 9 4 JABRA PRO 920 BASE The Jabra PRO 920 base meets the following specifications Dimensions 118 mm x 76 mm x 29 mm Wireless standard CAT iq Europ...

Page 25: ...against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may c...

Page 26: ...2011 GN Netcom A S All rights reserved Jabra is a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners Design and specifications subje...

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