Jabra PRO 9450, User Manual

Page 1: ...www jabra com User Manual Jabra PRO 9450 ...

Page 2: ...ase Wideband audio for exceptional sound quality Touch panel volume and mute controls Intuitive headset multi function button for easy call handling LED and audio indicators Advanced hearing protection with SafeTone Noise cancelling microphone Earhook or headband wearing style neckband accessory available Jabra PRO 9450 Base Features Desk phone and softphone connectivity Headset recharge docking c...

Page 3: ...o PC 11 2 4 Connect to Desk Phone 12 2 5 Connect to a Busy light Indicator 14 3 CONFIGURING 15 3 1 Configuring for Desk Phones 15 3 2 Configuring for Softphones 16 3 3 Limited Configuration using the Base 16 4 JABRA PC SUITE 18 4 1 Install Jabra PC Suite 18 4 2 Firmware Updates 18 4 3 Mass Deployment 18 5 JABRA PRO 9450 FEATURES 19 5 1 Headset Multi function Button 19 5 2 Headset Touch Panel 19 5 ...

Page 4: ...Softphone only 23 7 ADVANCED CALL MANAGEMENT 24 7 1 Call Waiting 24 7 2 Call Collision 24 7 3 Merging Calls 24 7 4 Conference Call with Multiple Headsets 25 7 5 Automatic Disconnect Prevention Unsupported Softphones 25 7 6 Recording Desk Phone Calls 25 8 ADVANCED JABRA PRO 9450 FEATURES 26 8 1 Safetone Hearing Protection 26 8 2 Wireless Range 26 8 3 Headset Density Limits 26 8 4 Wideband Audio 27 ...

Page 5: ...ance 31 10 TECHNICAL SPECIFICATIONS 32 10 1 Jabra PRO Headset 32 10 2 Headset Battery 33 10 3 Headset LED Indicator 33 10 4 Headset Audio Indicators 34 10 5 Materials and Allergies 35 10 6 Jabra PRO Base 35 10 7 Product Disposal 35 10 8 Certifications and Safety Approvals 36 11 GLOSSARY 37 ...

Page 6: ...NTS Telephone Cable Power Adapter USB Cable System optimized Leaflet Headband Attachment Earhook Attachment small medium and large earbuds Quick Start Guide Installation CD Jabra PC Suite and User Manual Base and Headset Cradle Warning Declaration Booklet Headset ...

Page 7: ...HEADSET ATTACHMENTS The Jabra PRO 9450 headset can be worn in the headband earhook or neckband wearing styles The headband and earhook attachments are included with the Jabra PRO 9450 The neckband attachment can be purchased separately Wearing styles can be worn on the left or right ear Regardless of wearing style ensure the microphone is positioned close to the mouth to maximise noise cancelling ...

Page 8: ... style attachment for left or right ear use If necessary remove the earbud and replace with another size for best fit 2 Align the headset and the earhook wearing style attachment as illustrated and press firmly together until they click into place snap to click 3 Shape the earhook to fit snugly around the ear Attaching the Neckband optional accessory 1 Decide on left or right ear use and assemble ...

Page 9: ... 4 BASE Headset Recharge Contact Headset Cradle Keypad Microphone Volume Control Clear Dial Tone Switch Front Panel Security Slot Speaker Telephone Port Handset Port AUX Port USB Port Power Adapter Port Busy light Indicator Port ...

Page 10: ...d 2 Rotate the cradle for left or right handed docking as illustrated 1 6 OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately Neckband Attachment Replacement Earhook with Earbuds Replacement Ear Cushions Replacement Headband Attachment Jabra GN1000 Electronic Hookswitch Adapter ...

Page 11: ...used Refer to the Warning and Declaration guide for important safety instructions prior to installation and use of the Jabra PRO 9450 2 1 CONNECT TO POWER Connect the Power Adapter to the Base 1 Plug the supplied power adapter into the port marked on the base 2 Connect the power adapter to the mains power socket 2 2 DOCK HEADSET Dock the headset as illustrated When the headset is docked correctly ...

Page 12: ...tion for connection details Connect to a Desk Phone with Headset Port This desk phone has a dedicated headset port usually at the back of the phone These phones typically have a button on the front panel for switching between handset and headset If the supplied telephone cable does not fit a special adapter will need to be purchased Refer to your specific desk phone documentation for details 1 Plu...

Page 13: ... phone Connect to a Desk Phone with Electronic Hookswitch An electronic hookswitch enables an incoming call to be answered or ended by the headset s multi function button If the desk phone has an electronic hookswitch an adapter will need to be connected between the desk phone and the base For details on electronic hookswitch compatibility specific to your desk phone and to purchase the required a...

Page 14: ... from the receiver to make or answer a call To connect a remote handset lifter to a desk phone please refer to specific remote handset lifter documentation 2 5 CONNECT TO A BUSY LIGHT INDICATOR A remote busy light indicator connects to the port marked on the base and indicates to colleagues when the Jabra PRO 9450 is on a call ...

Page 15: ...receiver or press the headset button on the desk phone 7 When finished return the front panel to the base Changes made to the clear dial tone only apply to desk phones Set the Microphone Volume 1 Ensure the headset is docked and then press and hold the desk phone button on the base keypad until the desk phone icon changes to 2 Remove the front panel of the Jabra PRO 9450 base as illustrated 3 Put ...

Page 16: ...re are five settings that can be configured using the base EHS RHL mode IntelliTone level Maximum DECT wireless range Desk phone bandwidth Softphone bandwidth Change Settings using the Base 1 Ensure there are no active calls 2 Remove the front panel of the Jabra PRO 9450 base 3 Center press the microphone volume switch on the base to enter setup mode The mute indicator will blink slowly to indicat...

Page 17: ... MSH IntelliTone level Level 0 default Level 1 Level 2 Level 3 Level 4 Maximum DECT wireless range Normal default Low Very low Bandwidth mode for desk phone Narrowband default Wideband Bandwidth mode for softphone Narrowband Wideband default Softphone type Microsoft default Cisco Avaya Siemens IBM Aastra Skype Other None PC Audio ...

Page 18: ...st of supported softphones visit www jabra com pcsuite 4 1 INSTALL JABRA PC SUITE To install Jabra PC Suite launch the Jabra PC Suite setup file on the installation CD or download the latest version from the Jabra website at www jabra com pcsuite 4 2 FIRMWARE UPDATES Firmware updates improve performance or add new functionality to your Jabra PRO 9450 Update Firmware Launch the Jabra Firmware Updat...

Page 19: ...er incoming call Get a dial tone on target phone Reject incoming call Call last number dialed supported softphones only Switch between target phone Power headset on Power headset off 5 secs Phone on call s Function Tap Press hold 1 3 secs End current call Put current call on hold and accept incoming call End merged calls 5 2 HEADSET TOUCH PANEL The touch panel is a touch sensitive panel located on...

Page 20: ...If the headset moves out of range of the base three quick descending tones will repeat every fifteen seconds until the headset is moved back into range of the base 5 5 BASE KEYPAD The Jabra PRO 9450 base keypad displays information about the headset and call status and has controls for call handling From here you can change target phone answer an incoming call end the current call configure base s...

Page 21: ... the base and plays two distinct sounds Incoming Call Ringtone Adjust the incoming call ringtone volume using the Jabra Control Center 1 Launch Jabra Control Center and select either Desk phone or Softphone tab 2 Adjust the Base speaker ring tone level slider to the desired setting and click Apply Keypad Button Clicks Tapping double tapping or pressing the keypad buttons will play a click sound Ad...

Page 22: ...tap the desk phone button on the base 1 Lift headset from docking cradle or tap the multi function button or tap the desk phone button on the base 2 Lift desk phone handset and set aside End call Dock the headset or tap the multi function button or tap the desk phone on the base 1 Dock the headset or tap the multi function button or tap the desk phone on the base 2 Return desk phone handset to rec...

Page 23: ...base Switch from handset to desk phone with electronic hookswitch or handset lifter 1 Lift desk phone handset 2 Refer to specific desk phone documentation In some cases a button must be pressed on the desk phone while in others it will be automatic PC For softphones the headset is likely to be the only option however you can change to other audio devices con nected to the PC via audio preferences ...

Page 24: ...tton Accept incoming call and end current call Tap Tap current call s phone button then tap incoming call s phone button Reject incoming call and remain on current call Double tap Double tap incoming call s phone button To switch between calls on hold press the multi function button or tap the held call phone button on the base keypad 7 3 MERGING CALLS Calls on a desk phone and softphone can be me...

Page 25: ...primary headset is undocked and on a call dock a secondary headset with the base hosting the call Pairing will take a few seconds during which the docking indicator will blink yellow When the headsets are successfully paired a double tone will sound in the primary headset 2 Tap the multi function button on the primary headset to accept the secondary headset The audio is now shared between headsets...

Page 26: ... this range Headset sound quality may slowly deteriorate the further the headset is away from the base and may improve the closer the headset is to the base When the headset is completely out of range a unique tone three quick descending notes will be played in the headset every few seconds If the headset is on a call when moved out of range the audio will be lost however the call will remain acti...

Page 27: ...ng and then click Apply 8 7 AUTOMATIC PC AUDIO DETECTION The Jabra PRO 9450 can be configured to automatically open an audio link between headset and PC when sound is detected on the PC Automatic PC audio detection is default enabled Enable Disable PC Audio Detection 1 Launch Jabra Control Center and select the Audio tab 2 Select the relevant setting under PC audio control and then click Apply 8 8...

Page 28: ...and base are paired Dock the headset to initiate pairing Q Why does nothing happen when I try to use my desk phone A Check the following Ensure the base is powered on Ensure desk phone is the current target The keypad desk phone icon will be white Ensure there is an audio connection between desk phone and base Tap the keypad desk phone button to establish an audio connection Ensure there is a dial...

Page 29: ...lick the Jabra Device icon in the Windows taskbar and select Open Audio Link Q When I try to make a call on my desk phone the Jabra GN1000 RHL lifts but the call is not connected A Ensure the base is connected to the desk phone handset port and not the desk phone headset port The Jabra GN1000 cannot be used in conjunction with a headset port Q Is it possible to automate calling and answering on my...

Page 30: ...our headsets in total one primary and three secondary headsets Q Can I turn the headset off to save power when I m away from the base A Yes Press and hold the headset multi function button for five seconds to power the headset off To power the headset up again dock the headset with the base or press the multi function button Q What is the talk time for a Jabra PRO 9450 headset A Approximately 8 ho...

Page 31: ...e 47 32 22 74 70 support no gn com Österreich 49 0 8031 2651 72 techsupport gn com Poland 48 12 254 40 15 0 801 800 550 support pl jabra com Russia techsupport ru jabra com Suomi 358 204 85 6040 support fi gn com Sverige 46 0 8 693 09 00 info jabra se United Kingdom 44 0 1784 220 172 info_uk jabra com USA AND CANADA Technical support techsupport gnnetcom com Information info jabra com Phone toll f...

Page 32: ...ndicated by English voice tag or target specific melody Sound Quality DSP noise reduction echo cancellation tone control narrowband and wideband audio selectable per phone type Firmware Update Updateable via USB interface when docked in the Jabra PRO base Recharge While docked in the Jabra PRO base PC based Configuration All settings can be stored and loaded from a PC for backup and mass deploymen...

Page 33: ...lgorithm that prevents the battery from being charged during extreme temperatures about 0 to 45 C Battery Charge Time 2 hours Shelf Life Holds a charge for at least 6 months in the off state before recharge is required Replacement Battery lifetime is approximately 3 years with regular use Contact your Jabra dealer for details on how to order a battery replacement kit for your headset 10 3 HEADSET ...

Page 34: ...utton press Maximum speaker volume reached Minimum speaker volume reached Microphone muted Incoming call on desk phone Incoming call on softphone Incoming call on different phone while on a call call collision Target changed to desk phone Target changed to softphone Call ended Battery low Conference start Conference end Out of range ...

Page 35: ...or wideband Desk Phone Connections RJ 11 for handset RJ 11 for phone body or headset port RJ 45 for AUX for electronic hookswitch or Jabra GN1000 handset lifter Clear Dial Tone Switch and Microphone Volume Switch Electromechnical switches Clear dial tone switch set manually using Interactive Setup Wizard Microphone volume level determined and set automatically by Interactive Setup Wizard Electroni...

Page 36: ...inst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or ...

Page 37: ...een a DECT base and a DECT headset and enables them to communi cate with each other DECT devices will not communicate if they have not been paired Softphone A piece of software for making telephone calls over the Internet using a PC rather than using dedicated hard ware Often a softphone is designed to behave like a traditional telephone sometimes appearing as an image of a phone with a display pa...

Page 38: ...MADE IN CHINA TYPE 9400HS BS 2011 GN Netcom A S All rights reserved Jabra is a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners Design and specifications subject to change without notice ...