Jabra PRO 9460 - PRO 9460-DUO, User Manual

Page 1: ...www jabra com User manual Jabra PRO 9460 9460 Duo 9465 Duo and 9470...

Page 2: ...nd 14 4 2 The Quick Start Setup Wizard 15 4 3 Preparing the base and and Assembling the Headset 15 4 4 Connecting the Base to Your Desk Phone 17 4 5 Configuring the Jabra PRO Base for Your Desk Phone...

Page 3: ...ning to Music 36 7 The Jabra PRO Headset 37 7 1 How to Wear the Headset 37 7 2 Attaching or detaching a Wearing Style 38 7 3 Headset Controls and Signals 40 7 4 Battery Indicators Recharge and Replace...

Page 4: ...airing and Connecting with Other Bluetooth Devices 60 9 3 Forcing reconnection Disconnection via the touchscreen 61 10 Recording Your Calls 63 10 1 Enabling the recording feature 63 10 2 Using Windows...

Page 5: ...9465 Duo and 9470 User manual 13 7 Materials and Allergies 71 13 8 Touchscreen Base 71 13 9 Jabra PRO 9465 Duo and 9470 Base Bluetooth Support 72 13 10 Product Disposal 72 13 11 Certifications and Sa...

Page 6: ...me and mute control Intuitive headset control via adaptive multifunction button for answer end call call waiting control and other functions Status LED and audio feedback Advanced hearing protection w...

Page 7: ...your hearing by preventing acoustic shocks and limiting the maximum noise exposure from the headset during your workday to 85dB A This system is called IntelliTone which is only available from Jabra T...

Page 8: ...ch as dry wipes anti static screen cleaner and or prepackaged towelettes The headset headband neckband and ear hook can be wiped clean with a dry cloth if needed The cords and base unit can be dry dus...

Page 9: ...ariants contain Jabra PRO 9460 Jabra PRO 9460 Duo 1 Base 1 Base 2 Headset cradle 2 Headset cradle 3b Headset 3c Headset 4 Ear hook 6 Power adapter 5 Headband 7 Telephone cable 6 Power adapter 8 USB ca...

Page 10: ...vailable separately Accessory variants contain Jabra PRO 9460 Jabra PRO 9460 Duo 1 01 0369 Remote Handset lifter GN1000 RHL 1 01 0369 Remote Handset lifter GN1000 RHL 2 Electronic hookswitch adapter 2...

Page 11: ...tivity and status indicator multicolor LED 4 Two Noise Blackout microphones Jabra PRO 9470 or a single noise cancelling microphone Jabra PRO 9460 9460 Duo and 9465 Duo 5 Boom arm flex or midi 6 Rechar...

Page 12: ...anual 3 5 1 2 7 6 4 Figure 5 Jabra PRO 9460 Duo and 9465 Duo headset Note most of the other illustrations in this manual show the Jabra PRO Midi headset all other headset models feature similar contro...

Page 13: ...led set up automatically 5 Cover for desk phone control Note There is no clear dial tone switch underneath on the Jabra PRO 9465 Duo or 9470 bases 6 Telephone port 7 Handset port 8 AUX port 9 USB port...

Page 14: ...ound volume sent from your Jabra PRO base must be adjusted to ensure that it is neither too quiet nor too loud for your desk phone model as it must be neither too quiet nor too loud for the person you...

Page 15: ...are finished At this point all of your phones should be connected and your headset will be fully configured to work with each of them The remainder of this chapter provides extra information about ea...

Page 16: ...The neckband is included as standard for Jabra PRO 9470 but must be ordered separately for Jabra PRO 9460 Jabra PRO 9460 Duo and 9465 Duo are always worn as headbands and do not require any assembly...

Page 17: ...ne does not include any built in support for adding a headset You will therefore connect the Jabra PRO base between your desk phone s handset and body enabling you to use either the handset or headset...

Page 18: ...port marked on the base 3 Connect the telephone cord included with your headset from the port marked on the Jabra PRO base to the handset port on your desk phone body 4 Your base and desk phone are no...

Page 19: ...nes provide a non standard headset port This is usually part of an advanced solution that also provides an electronic hookswitch These types of phones normally also include the standard handset ports...

Page 20: ...following steps 2 Put on the headset Note If your setup includes an EHS or RHL you do not use the headset in this procedure as you do not listen for a dial tone it is detected automatically However y...

Page 21: ...tions A F to find the best one occurs automatically in the guided setup or on the touchscreen in the manual setup If the Jabra PRO 9465 Duo or 9470 base cannot contact the Jabra test server In this ca...

Page 22: ...n its microphone close to your mouth Press the headset button on your desk phone or lift the handset to connect to the phone network Dial your friend s number using your desk phone buttons 4 As you sp...

Page 23: ...es you remote call control with a Jabra PRO headset up to 150 m away from your desk It lets you answer calls end calls and transfer ring tones to the headset The GN1000 Remote Handset Lifter is an acc...

Page 24: ...Jabra LINK series Figure 20 To connect the Jabra PRO base to an electronic hookswitch port 1 Make sure that you have purchased the correct electronic hookswitch adapter for your desk phone model from...

Page 25: ...handset cable 2 In the first CONNECT unplug handset touchscreen shown left do nothing except go to the next screen Select GN1000 RHL for e g Toshiba and Figure 21 ShoreTel desk phone EHS adapter Do n...

Page 26: ...touchscreen takes you back to a point in this flow just after step1 where the GN1000 has been selected If you choose to cancel the setup is aborted and the touchscreen takes you to the start of the ca...

Page 27: ...Mobile Phone 4 8 The Jabra PRO 9465 Duo and 9470 Touchscreen Bases feature Bluetooth and can therefore be used with any mobile phone that also supports Bluetooth wireless technology You must set up t...

Page 28: ...Suite include complete online help Where appropriate this manual refers to settings and features provided by the Jabra PC Suite but please see the online help for complete details about all software...

Page 29: ...apshot or if you need to clone your settings to a new device For mass deployment you can save a copy of configuration settings from one Jabra PRO device on PC and quickly apply this configuration to n...

Page 30: ...on to redial on this phone selected mobile and softphones only Double tap the headset multifunction button to redial on this phone selected mobile and softphones only 2 Other phones touch the appropri...

Page 31: ...lling through a Desk Phone Figure 37 Placing a call with your headset and desk phone To place a call through your desk phone 1 If necessary set the desk phone as the current target for your headset se...

Page 32: ...nsupported softphone you might need to use Jabra Control Center to open the audio link from your softphone to your headset before dialing See the PC Suite online help for details See also Chapter 5 In...

Page 33: ...ivated dialing with a mobile phone that supports it 1 If necessary set the mobile phone as the current target for your headset see also Section 6 2 The Target Phone Concept 2 Tap the headset s multifu...

Page 34: ...il you hear the desk phone audio indicator see also Section 6 2 The Target Phone Concept This is not necessary if you have a GN1000 handset lifter or electronic hookswitch connection that supports rin...

Page 35: ...crophone mute You can also control the volume and mute functions using the touchscreen see Section 8 5 Setting Active Call and Audio Preferences for details Note A tone will sound to indicate each new...

Page 36: ...Concept 2 Double tap the headset s multifunction button Jabra PRO sends the redial command to the selected target phone and opens the audio link Managing Call Collisions and Call Waiting 6 9 Call col...

Page 37: ...ble for each model of Jabra PRO headset Table 2 All styles can be worn on either the left or right ear except for the flex duo which is a headband that provides a speaker for each ear R L Assembling a...

Page 38: ...ly in both hands with the headset in one hand and the ear cushion assembly of the wearing style attachment in the other 2 Gently pull the headset away from the headband attachment until it comes free...

Page 39: ...ed correctly 7 Put on the ear hook and headset assembly 8 Turn the headset boom arm so that the microphone is right in front of the corner of your mouth See also Section 7 1 How to Wear the Headset fo...

Page 40: ...function button This button is located near the back of the headset Through a combination of taps double taps short presses and long presses you will be able to execute all of the most needed function...

Page 41: ...t supports this End current call and activate held or incoming call if any Call the last number dialed on current target phone supported softphones and mobile phones only Reject incoming call when alr...

Page 42: ...very fast medium pitch melody Incoming mobile phone call A very fast low pitch melody Target changed to desk phone A slow high melody or a human voice announcing desk phone in English Target changed t...

Page 43: ...the table below During charging the headset state LED indication is shown interspersed with a constant yellow light which shows the headset is charging Once fully charged only the state LED indication...

Page 44: ...n Green 100ms Off 100ms Repeats to a total of 4 times Green 100ms Off 100ms Repeats to a total of 4 times Power turned off Red 100ms Off 100ms Repeats to a total of 4 times Red 100ms Off 100ms Repeats...

Page 45: ...ce the battery If you begin to notice that you get significantly less talk time between battery charges it might be time to replace the battery To replace the headset battery 1 Order a Jabra PRO batte...

Page 46: ...he headset and press it all the way in If you have trouble you might have the connector upside down try the other way 9 Fold the wires beside the new battery in the wire groove and press the battery d...

Page 47: ...ackout system that will help ensure that your voice will be clear and easy to understand even when you are sitting in a crowded office or other noisy environment It works by using a pair of directiona...

Page 48: ...n is only displayed while there is an open audio link for example while there is an active call if the headset icon is displayed without WB the transmission is narrowband tape icon call recording is e...

Page 49: ...audio link icon 4 Other phones touch the appropriate icon here to change the current target phone or press the headset multifunction button when no call is active to cycle through available phones 5...

Page 50: ...the current headset This connection will only last until the end of the next or current call The current primary headset will be kept and all audio will be shared with both headsets No Do not pair tou...

Page 51: ...of the following icons from the Call Options menu Speaker volume enables you to adjust the level of the sound you hear You can also do this using the touch panel on the side of your headset Hold enab...

Page 52: ...use here we have two or more different phones competing for access to your single headset When a collision occurs you can choose to answer the incoming call or reject it but you are not able to place...

Page 53: ...he figure below 4 5 1 2 3 1 Current phone the phone on which you are talking 2 Caller ID the incoming call number is shown here if available 3 Ringing phone the phone on which the incoming call is arr...

Page 54: ...iting is active when a call collision occurs then the touchscreen will indicate the collision and enable you either to ignore the incoming call or to answer it thus dropping all of the active and held...

Page 55: ...independently of each other If wideband is enabled the Jabra PRO base transmits and receives wideband audio to from the headset See also Section 8 11 Narrowband vs Wideband Audio for details about thi...

Page 56: ...king sound to provide feedback when you use the touchscreen This can help make using the touchscreen feel more like working with a physical control panel You can choose to enable disable one or both o...

Page 57: ...ver you dock the headset to the base all current calls will be terminated Whenever you undock the headset lift it from the cradle on the base an audio link is automatically opened if the automatic aud...

Page 58: ...wireless link The basic limit you should be aware of is the number of headsets in one area before DECT channels are re used 80 headsets for EU DECT normal audio or 40 headsets for EU DECT wideband aud...

Page 59: ...From the mobile phone s point of view the Jabra PRO 9465 Duo or 9470 Base looks just like a standard Bluetooth headset with hands free headset and phone book access profile support The features avail...

Page 60: ...connect to the base and then shows you the result of the attempt If the attempt fails please try again If you are still having trouble please check your mobile phone documentation and or contact tech...

Page 61: ...bile phone icon is greyed out indicating that the connection is lost To reconnect manually do the following 2 Touch the greyed out mobile phone icon to make it the target See figure left Mobile phone...

Page 62: ...menu See the figure below MOBILE PHONE Disconnect 2 Touch Disconnect This causes the base and also the headset to disconnect the mobile phone indicated by greyed out target icon with the Bluetooth but...

Page 63: ...s There are settings to enable recording both in the Call Options menu see section Setting Active Call and Audio Preferences and the Settings menu see section Setting General User Preferences Refer to...

Page 64: ...in Windows Figure 67 2 Open Windows Sound Recorder select Start All Programs Accessories Entertainment Sound Recorder Windows Sound Recorder Figure 68 3 Enable voice recording in the touchscreen Sett...

Page 65: ...icon to prevent pairing while still charging the headset If you dock a headset to a Jabra PRO 9400 base with which it is already paired no pairing notification appears For more information see the se...

Page 66: ...or listen to music from my PC in my headset A Please check the following Make sure that the Jabra PRO 9400 base is selected as the current audio device both in the Windows sound control panel and in t...

Page 67: ...A The Jabra PRO 9400 base is able to pair with one primary headset plus an optional and temporary secondary headset This allows you to share your conversation with another headset user for conference...

Page 68: ...erreich 49 0 8031 2651 72 techsupport gn com Poland 48 12 254 40 15 0 801 800 550 support pl jabra com Russia sorlov gn com darkhipov gn com Suomi 358 204 85 6040 support fi gn com Sverige 46 0 8 693...

Page 69: ...Sound quality DSP noise reduction echo cancellation tone control narrowband and wideband audio selectable per phone type Firmware update Downloadable from PC Recharge While docked in the Jabra PRO ba...

Page 70: ...andards and EU health and safety codes of 85 dB A The are also compliant with Directive 2003 10 EC of the European Parliament and Council of 6 February 2003 The TT4 protection level is compliant with...

Page 71: ...supplied Jabra PRO headset features magnetic coupling easily replaced to accommodate future headset upgrades Audio Built in speaker can provide ring tones and or audio feedback for touchscreen operati...

Page 72: ...ion Users are not permitted to make changes or modify the device in any way Changes or modifications not expressly approved by Jabra will void the user s authority to operate the equipment This equipm...

Page 73: ...tion of PC programs that enable you to configure your Jabra device update its firmware and control supported softphones using the buttons on your headset The Jabra PC Suite also includes drivers for v...

Page 74: ...d most recent laptops come with a built in Bluetooth adapter others require an external one Bluetooth wireless technology allows multiple devices to communicate with a computer over a single adapter W...

Page 75: ...s a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any...