TROUBLE SHOOTING
SPIDER AND INSECT WARNING
Spiders and insects can nest in the burners after storing, these nest can cause fires inside the tube or
beneath the grill. This is very dangerous condition. So always clean the burners before use after storing.
WHEN TO LOOK FOR SPIDERS
Inspect the burners at least once a year or immediately in case any of the following conditions occur:
1. Yellow flame with insects burning smell.
2. Temperature can’t rise.
3. Heats
unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
Inspect according to following trouble shooting before contact our service center.
TROUBLE SHOOTING
PROBLEMS POSSIBLE
CAUSE
SOLUTIONS
Electrode deposited with cooking
residues
Use clean swab and alcohol to clean.
Electrode damaged
Replace.
Electrode wires are loose or fall off
Reconnect or replace with new electrode
assembly with wires.
Orifice blocked
Check the orifice for blockage.
Burner won’t light after
turning and pushing the
knobs
Wire is shorting
Replace with new electrode assembly with
wires.
No gas
Open the LP tank valve / Replace LP tank valve
Gas flow is not smooth
Clear burner tubes
Burner can’t light by
match
Incorrect assembly between burner and
valve
Re-assemble
Yellow or orange flame
with gas odor
Incomplete combustion
Call our customer service center.
Gas hose bent or kinked
Smooth out the hose.
Burner or orifice blocked.
Clear blockage.
Low gas pressure
Call the gas dealer.
Low heat with knob in
“HI” position.
Grill not preheated
Preheat the grill for 15 minutes.
Excessive meat fat
Cut off fat before grilling.
Temp. too high
Adjust
Flare-up
Grease deposit
Clean
Flame out
High winds
Find a less windy place.
Flame lifting
Too high of a gas pressure
Call the gas dealer.
Flashback
Burner port blocked
Clean burner port.
Turn off knobs and LP tank valve. Leave lid
open and let fire burn out. Clean the grill after
cooling.
Grease fire
Grease accumulated in food
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