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8 PROBLEM SOLVING

31

8Problem Solving

8.1

GENERAL________________________________________________________________

The problem solution chart lists basic problems that can occur during start and operation of the mower. For complete 
information about the hydraulic and electrical systems, contact your Jacobsen Dealer.

Problem

Possible Cause

Action

Engine will not start

1.

Parking brake switch OFF, traction 
pedal out of neutral, cruise control 
switch ON or PTO switch ON.

2.

Battery low on charge or has 
defects.

3.

Fuel tank empty or dirty. Water in the 
fuel, air in fuel lines.

4.

Circuit Breaker tripped

5.

Relay has defects.

6.

Neutral switch not adjusted correctly 
or has defects.

1.

Check the interlock and start procedure.

2.

Inspect the battery condition and 
connections.

3.

Fill the tank with clean fuel. Change the 
fuel filter. Drain water from water 
separator. Bleed the fuel system.

4.

Reset circuit breaker, inspect electrical 
system

5.

Test and replace the relay

6.

Adjust or replace the neutral switch

Engine is difficult to start 
or engine runs rough

1.

Level of fuel is low, fuel or fuel filter 
not clean.

2.

Air cleaner dirty

3.

Injectors, fuel pump.

4.

Engine Problem

1.

Fill with clean fuel. Change fuel filter. 
Drain water from water separator, bleed 
fuel system.

2.

Inspect and replace air filter.

3.

See the Engine Manual.

4.

See the Engine Manual.

Engine Stops

1.

Fuel tank empty.

2.

The interlocks not set before you 
leave the seat

1.

Fill with clean fuel and bleed the fuel 
system.

2.

Turn the parking brake ON and turn the 
PTO switch OFF before you leave the 
seat.

The engine temperature 
more than 230° F (110° 
C).

1.

Level of coolant is low

2.

Air intake decreased.

3.

Engine fan belt loose or broken.

1.

Inspect and add coolant

2.

Clean air intake at radiator.

3.

Tighten or replace the belt.

The battery does not 
hold a charge.

The battery light is 
illuminated.

1.

Loose battery cables or corrosion on 
the battery terminals.

2.

Low electrolyte.

3.

Engine fan belt loose or broken.

4.

Alternator has defects.

5.

Battery has a dead cell.

1.

Inspect and clean battery terminals, 
Tighten battery cables.

2.

Fill the battery.

3.

Tighten or replace the belt.

4.

See the Engine Manual.

5.

Load test the battery.

Decks cut at different 
levels.

1.

Height of Cut not adjusted correctly.

2.

Engine speed below specification.

3.

Mow speed not adjusted for the turf 
conditions

1.

Inspect height of cut adjustment. Make 
sure same number of spacers below deck 
housing on all spindles.

2.

Check the engine speed. Run the engine 
at full throttle.

3.

Adjust the mow speed for best cut.

Summary of Contents for R311T-T4F

Page 1: ...ose who use and maintain this machine should be trained in its proper use warned of its dangers and must read the entire manual before attempting to set up operate adjust or service the machine GB R31...

Page 2: ...s 7 1 General Precautions 22 7 2 Engine Fan Belt 22 7 3 Neutral Adjustment 23 7 4 Forward and Reverse Speed Adjustment 24 7 5 Mow Speed 24 7 6 Reverse Speed 24 7 7 Neutral Switch Adjustment 25 7 8 Rev...

Page 3: ...the mower You must use the mower to cut the grass and not for any other purpose Compliance with the conditions or operation service and repair specified by the manufacturer are understood to be part...

Page 4: ...front of the mower Label shows the engine group and serial number The engine serial number is also found on the engine block 2 3 SERIAL NUMBERS _______________________________________________________...

Page 5: ...e all of the necessary lifting equipment Use the correct tools and Personal Protective Equipment PPE and take instruction from the technical manuals applicable to the mower Remove and keep correctly 1...

Page 6: ...e Use caution when you add the fuel to the mower f Never operate equipment that is not in correct order or is without decals guards shields deflectors or other protective devices fastened g Never disc...

Page 7: ...and remove the key o When you hit an object or mower starts to cause the vibration that is not normal inspect the mower for damage and make the repairs p Decrease the throttle setting before you stop...

Page 8: ...a dangerous condition that can cause injury and property damage unless it is prevented The label can indicate work procedures that are not safe NOTICE Indicates a condition that can cause damage to th...

Page 9: ...CONTROLS 4 8 4Controls 4 1 OPERATOR COMPARTMENT________________________________________________ 6 2 6 3 6 4 6 5 6 6 6 7 6 7...

Page 10: ...CONTROLS 9 4 2 CONTROL PANEL _________________________________________________________ 6 2 10 6 2 1 6 2 7 6 2 8 6 2 9 6 2 3 6 2 15 6 2 14 6 2 11 6 2 12 6 2 13 6 2 17 6 2 16 6 2 2 P E F 6 2 4 6 2 5 6 2...

Page 11: ...ng brake move the orange lock toward front of mower and press the front of the switch Parking brake light on combination gauge See 4 2 17 will turn on Operation of the cutting units operation is disab...

Page 12: ...er until the left wing deck has lifted When the left wing deck is lifted the left wing deck blades will stop 4 2 6 RIGHT WING DECK LEVER _________________________________________________ The right win...

Page 13: ...___ The Diesel Particulate Filter DPF light module has a Regen Request light and High Exhaust Temperature light that indicate the status of the DPF Regen system When a Parked Regen cycle is necessary...

Page 14: ...on the left side turn signal light will flash When the turn signal lever is in the up position the right side turn signal light will flash 4 2 12 PTO SWITCH ___________________________________________...

Page 15: ...engage 4WD 4 2 15 CRUISE CONTROL SWITCH ________________________________________________ The cruise control switch controls the operation of the cruise control system To engage the cruise control pres...

Page 16: ...red hydraulic filter light indicates that the hydraulic filter must be replaced Return the mower to the service area and replace the filter The red hydraulic level light indicates a low fluid level i...

Page 17: ...return to the NEUTRAL position 4 4 MOW STOP The mow stop will limit the forward speed while you operate the cutting units To travel at a lower speed rotate mow stop to the mow position The mow stop w...

Page 18: ...on the hood cowling The latch knob on the left side of the cowling engages the left side wing latch The latch knob on the right side of the cowling engages the right side wing latch To engage the win...

Page 19: ...s must be at the full level mark Check the radiator fins for dirt or grass Clean with compressed air as required before you operate the mower Make sure all cutting units are adjusted to the same cutti...

Page 20: ...OFF position and the PTO switch is in the OFF down position The engine will start TEST 2 The engine must not start if the PTO switch is in the ON position TEST 3 The engine must not start if the park...

Page 21: ...ngs Check fuel lines and fittings Check for loose components Each Two weeks 100 Hours Check air filter Check fan belt tension Drain water from fuel system Check electrical wiring Each month 250 Hours...

Page 22: ...Quantity Type Engine Oil with Filter 10 Quart 9 5 liter 10W 30 API Classification CJ 4 Hydraulic Oil with Filter 16 U S Gallon 60 5 liter 10W 30 Standard GreensCare 68 Optional GreensCare 68 Plus Opti...

Page 23: ...nts fuel anti freeze follow your local state or federal recommended procedures 7 2 ENGINE FAN BELT ________________________________________________________ Inspect and adjust a new belt after the firs...

Page 24: ...position and the traction pedal is in the NEUTRAL position Start the engine g Turn the parking brake switch to the OFF position Adjust the lever bracket until the wheels do not turn Stop the engine a...

Page 25: ..._____________ The cutting quality is improved at speeds lower than the transport speed of the mower A mow speed of 6 to 7 mph 10 to 11 km hr is set at the factory and is correct for most grass conditi...

Page 26: ..._______________________________ The weight transfer valve is for transfer the weight from the cutting units to the mower When you adjust the weight transfer valve the lower time of the cutting units w...

Page 27: ...nce between the ball joints Increased distance between ball joints will increase the left side turn radius Decreased distance between ball joints will increase the right side turn radius d Tighten the...

Page 28: ...er arms b Remove the retaining ring pins washers and any spacers above the pivot block Remove the caster wheel yoke from the pivot block c Install the correct number of 1 2 inch 13 mm spacers and one...

Page 29: ...A 5 3 1 2 inch 89 mm 0 B 6 4 inch 102 mm 1 B 7 4 1 2 inch 114 mm 2 B 8 5 inch 127 mm 3 B 9 5 1 2 inch 133 mm 4 B 10 1 2 3 4 5 A B A B 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Retaining Ring Pin Large Washer 1...

Page 30: ...______ Lift and tilt the front deck to give access to the bottom of the front deck and blades for service Make sure to disengage all drives engage the parking brake stop the engine and remove the igni...

Page 31: ...b Nm 57 77 2 75 101 80 108 107 145 10 32 in lb Nm 40 4 5 50 5 7 1 2 20 ft lb Nm 64 86 7 85 115 90 122 120 162 12 24 in lb Nm 50 5 7 65 7 3 9 16 12 ft lb Nm 82 111 109 148 115 156 154 209 1 4 20 in lb...

Page 32: ...lem 1 Fill with clean fuel Change fuel filter Drain water from water separator bleed fuel system 2 Inspect and replace air filter 3 See the Engine Manual 4 See the Engine Manual Engine Stops 1 Fuel ta...

Page 33: ...warning lights Mower Limit switch For pinched or rubbing wires Hydraulic System _______________ Check Hydraulic oil level For pinched or rubbing hoses For twisted or crimped hoses For oil leaks Tow Va...

Page 34: ...n Performance Matters Equipment from Jacobsen is built to exacting standards ensured by ISO 9001 and ISO 14001 registration at all of our manufacturing locations A worldwide dealer network and factory...

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