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11. Troubleshooting
If sprayer is not working as expected, consider the following table before contacting technical assistance.
Malfunction / Status
Cause
Action
Sprayer is turned ON, but
pump is not working (no
audible noise from pump)
Trigger valve is not released
Trigger valve is shut
Release trigger valve
Trigger valve is released
Pump electrical connector is
disconnected
Connect pump electrical connector
Nozzle or nozzle filter is blocked
Clean or replace nozzle or filter
Pump wiring is broken
Contact technical assistance
Pump is damaged
Battery is fully discharged
Recharge battery
Battery is permanently damaged or
electronic module is damaged
Contact technical assistance
Pump is working, but
spray is not coming out
Trigger valve is not released
Trigger valve is shut
Release trigger valve
Trigger valve is released
Nozzle or nozzle filter is blocked
Clean or replace nozzle or filter
Pump suction is blocked (inside
chemical tank)
Contact technical assistance
Suction hose is blocked or discon-
nected
Pump or hoses are leaking
Sprayer sprays but is ab-
normal or spray pressure
is weak
Air accumulation inside the lance
Place the lance with the trigger
valve pressed above the base of the
sprayer until the spray jet begins to
spray continuously
Pump suction is partially blocked
(inside chemical tank)
Remove obstruction and circulate
fresh water to clean hoses
Suction hose is partially blocked
Circulate fresh water to clean hoses
Pump or hoses are leaking
Contact technical assistance
Nozzle or filters are blocked or
damaged
Clean or replace nozzle or filter
Spraying was normal but
stopped suddenly
ON/OFF button was pressed
Pump reached maximum pressure,
pressure switch activated
Verify if the nozzle is clogged. Clean it
No audible noise from pump
Pump wiring is loose, damaged or
disconnected
Check pump wiring
Battery charge is not
lasting as usual or is not
charging at all
New battery
Battery is not being fully charged
Charge battery until charger LED
indicator is green
Not original JACTO charger
Use original JACTO charger
Not original pump (excessive load)
Use original pump
Damaged charger or charger cords/
plugs
Replace charger
Battery is damaged (wet, pierced,
broken terminals…)
Replace battery
Used battery (more than 300
recharge cycles)
Battery life cycle is near the end
