Introduction
I started servicing Jacuzzi Whirlpool Bath spas in 1995. I first started by working
for a friend who was an Authorized Service Center for Jacuzzi Whirlpool Bath.
Shortly after that I purchased the spa repair business from him and became the
owner.
From that date to 2001 we were the authorized Service Center for Jacuzzi
Whirlpool Products in the Denver and Eastern Colorado area. During that time
we were rated in the top 10 service companies in the United States for customer
service. We were the only Service Company to receive that award every time it
was offered during those years. When Jacuzzi, Inc reorganized their company in
2001, they moved their spa production to their Sundance plant. We continue to
and are still servicing Jacuzzi Hot Tubs as a service center.
It just happened that when I started working and servicing spas for Jacuzzi
Whirlpool Bath was also the time the industry was switching to electronic
controlled spas. Therefore I experienced the changes that have occurred during
this time and continue to work in the field, I have experienced a wide spectrum of
problems and their solution. I would like to say I have seen it all but that always
proves untrue.
I have tried to make this manual simple but comprehensive; quite a challenge. To
do so I try first to explain what and how the part works. Then how to replace or
repair the part.
This manual also includes common failures and error codes and their solution.
In the Troubleshooting Section I have found 99% of the problems with a spa are
routine if you follow a systematic approach. Sometimes I make this approach too
obvious but for the sake of the weekend warrior, I made it so.
If you have questions not specifically addressed in this manual, you can contact
me at bbouman@clearcreekspas.com. It’s the first email I check, usually every
business day. I will be happy to help all I can.
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